NetAlly EtherScope nXG vs Observer GigaStor comparison

NetAlly and Viavi Solutions are both solutions in the Network Troubleshooting category. NetAlly is ranked #4 with an average rating of 9.0, while Viavi Solutions is ranked #15. NetAlly holds a 12.1% mindshare in NT, compared to Viavi Solutions’s 1.5% mindshare. Additionally, 100% of NetAlly users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

NetAlly EtherScope nXG

Read 23 NetAlly EtherScope nXG reviews

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446 Comparison Views

100% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

82 Views
63 Comparison Views

100% willing to recommend

NetAlly EtherScope nXG

Observer GigaStor

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Executive SummaryUpdated on Jul 11, 2024

Observer GigaStor and NetAlly EtherScope nXG are both powerful network analysis tools, each with unique strengths and weaknesses. Users are generally happier with Observer GigaStor's comprehensive support and pricing model, although the NetAlly EtherScope nXG is appreciated for its advanced features, which many users find worth the extra cost.

Features:Observer GigaStor is praised for its robust data capturing, advanced analytics, and historical traffic replay capabilities. In contrast, NetAlly EtherScope nXG stands out with its handheld form factor, real-time network testing, and seamless integration with cloud services. Despite Observer GigaStor’s detailed analysis tools, the portability and real-time testing offered by NetAlly EtherScope nXG provide significant practical advantages for on-the-go network professionals.

Room for Improvement:Observer GigaStor users frequently mention the need for a faster setup process and enhanced reporting features. NetAlly EtherScope nXG users suggest better battery life and a more intuitive navigation experience. While Observer GigaStor users focus on improving speed and utility in their reports, NetAlly EtherScope nXG users are more concerned with usability aspects like battery and navigation.

Ease of Deployment and Customer Service:Observer GigaStor users report a high level of satisfaction with the deployment process, though it can be time-consuming. Customers praise the comprehensive customer service. NetAlly EtherScope nXG is noted for its quick deployment due to its portability but has mixed reviews regarding customer service. Observer GigaStor excels in post-deployment support, whereas NetAlly EtherScope nXG benefits from a user-friendly deployment but could improve support responsiveness.

Pricing and ROI:Observer GigaStor is favored for its reasonable setup costs and high ROI due to its in-depth analytics capabilities. NetAlly EtherScope nXG, while more expensive upfront, is seen as providing good ROI through its advanced features and mobility, which is especially valued in dynamic network environments. Users feel Observer GigaStor offers solid value for more extensive analytical needs, while NetAlly EtherScope nXG justifies its higher price with unique, practical features.

To learn more, read our detailed NetAlly EtherScope nXG vs. Observer GigaStor Report (Updated: April 2025).

Buyer's Guide

NetAlly EtherScope nXG vs. Observer GigaStor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetAlly EtherScope nXG

Ranking in Network Troubleshooting

4th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Diagnostics (3rd)

Observer GigaStor

Ranking in Network Troubleshooting

15th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (92nd), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of NetAlly EtherScope nXG is 12.1%, down from 14.6% compared to the previous year. The mindshare of Observer GigaStor is 1.5%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

Doug Dickerson

Manager at Northwestern

Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems

It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the WiFi troubleshooting, network validation, and cabling validation, and the fact that it's an all-in-one tool. You don't have to carry different tools. The multi-technology functionality and its ability to do WiFi and wired Ethernet analysis in one device are the best aspects."

"It clearly depicts the information we're looking for on a 10Gig testing, and we can also verify 100Gig links with it between our routing sites."

"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."

"The most valuable feature is the ability to identify the switchboards, when you plug the EtherScope into the network drop, and all other details about the switch. This is very useful because when you are not in that IDF or network closet but far away from that switch, you can identify the board and then configure the board for your needs, remotely."

"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."

"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."

"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."

"It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool."

More NetAlly EtherScope nXG pros

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

Cons

"One point of contention might be that when we were starting it up for the first time, there was a little bit of confusion about registration and getting the proper support plans applied. So, that could be more streamlined, but that's not uncommon in the industry."

"The battery life should be improved."

"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."

"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."

"The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly."

"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it."

"The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network analysis up to layer seven, including automatic network mapping with tools like CyberScope. While there may be some features missing compared to competitors, NetAlly remains strong in its specialized market, providing robust solutions like EtherScope for detailed customer scans, despite being on the pricier side."

"For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do."

More NetAlly EtherScope nXG cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

Pricing and Cost Advice

"It is worth it. The cost benefit of Link-Live is massive because it is included with the cost of the device and the licensing. A lot of people miss that part of it. It is not just the device that you get but it is the ability to look at all of that data later on. You're not having to do all of that on the device. You can just be there, use the device, and then look at the data from the comfort of your office or home afterward."

"I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."

"It's the best 10Gig network tester for the price on the market."

"It is relatively high-priced and it should certainly not get any more expensive. I would like it to be $1,000 less, and I think everyone would say that. And of course, maintenance is also a recurring cost."

"We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."

"For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."

"The pricing can be a little bit high for a handheld tool, mostly because, potentially, people do not understand what's in the package. However, NetAlly offers great bundled deals. We got a significantly good deal by ordering a package of these devices that had a whole test kit together. So, while it's very high, the value is certainly there, and the vendor does offer value-added features to offset that cost."

"If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."

More NetAlly EtherScope nXG pricing and cost advice

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

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Top Industries

By visitors reading reviews

Healthcare Company

10%

Government

10%

Comms Service Provider

10%

Computer Software Company

Financial Services Firm

28%

Computer Software Company

18%

Manufacturing Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about NetAlly EtherScope nXG?

Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.

See all answers

What is your experience regarding pricing and costs for NetAlly EtherScope nXG?

In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.

See all answers

What needs improvement with NetAlly EtherScope nXG?

The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...

See all answers

What do you like most about Observer GigaStor?

See all answers

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

Comparisons

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Compared 49% of the time

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Compared 27% of the time

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Compared 15% of the time

LinkSprinter vs NetAlly EtherScope nXG

Compared 9% of the time

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Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 28% of the time

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Compared 22% of the time

Cisco Nexus Dashboard Data Broker vs Observer GigaStor

Compared 21% of the time

NETSCOUT nGeniusONE vs Observer GigaStor

Compared 16% of the time

AppNeta by Broadcom vs Observer GigaStor

Compared 14% of the time

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Product Reports

Buyer's Guide

NetAlly EtherScope nXG

March 2025

Download NetAlly EtherScope nXG product report

Buyer's Guide

Observer GigaStor

March 2025

Download Observer GigaStor product report

Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG

No data available

Overview

Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

NetAlly

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

Information Not Available

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

NetAlly EtherScope nXG vs. Observer GigaStor

April 2025

Free Report: NetAlly EtherScope nXG vs. Observer GigaStor

Find out what your peers are saying about NetAlly EtherScope nXG vs. Observer GigaStor and other solutions. Updated: April 2025.

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