NetAlly EtherScope nXG vs OneTouch AT Network Assistant comparison

NetAlly EtherScope nXG and OneTouch AT Network Assistant are both solutions in the Network Troubleshooting category. NetAlly EtherScope nXG is ranked #4 with an average rating of 9.0, while OneTouch AT Network Assistant is ranked #12. NetAlly EtherScope nXG holds a 12.1% mindshare in NT, compared to OneTouch AT Network Assistant’s 2.5% mindshare. Additionally, 100% of NetAlly EtherScope nXG users are willing to recommend the solution, compared to 100% of OneTouch AT Network Assistant users who would recommend it.

NetAlly EtherScope nXG

Read 23 NetAlly EtherScope nXG reviews

1,461 Views
446 Comparison Views

100% willing to recommend

OneTouch AT Network Assistant

Read 6 OneTouch AT Network Assistant reviews

181 Views
84 Comparison Views

100% willing to recommend

NetAlly EtherScope nXG

OneTouch AT Network Assistant

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 11, 2024

OneTouch AT Network Assistant and NetAlly EtherScope nXG are leading network assistant tools. Users are generally happier with the pricing and support of OneTouch AT Network Assistant, but NetAlly EtherScope nXG's extensive features make it a preferred choice for many.

Features: OneTouch AT Network Assistant provides straightforward troubleshooting, user-friendly network issue monitoring, and easy initial setup. NetAlly EtherScope nXG offers advanced diagnostic capabilities, comprehensive network performance visibility, and more sophisticated features.

Room for Improvement: OneTouch AT Network Assistant needs faster updates, better speed, and enhanced support. NetAlly EtherScope nXG could improve its battery life, reduce device weight, and focus on hardware usability enhancements.

Ease of Deployment and Customer Service: OneTouch AT Network Assistant has an easy initial setup and quick deployment, with room for more responsive support. NetAlly EtherScope nXG requires more user training due to its complex setup but has highly regarded customer service.

Pricing and ROI: OneTouch AT Network Assistant is cost-effective and suitable for smaller budgets, providing solid ROI. NetAlly EtherScope nXG, while having higher upfront costs, is a worthwhile investment due to its advanced features and significant long-term ROI.

To learn more, read our detailed NetAlly EtherScope nXG vs. OneTouch AT Network Assistant Report (Updated: April 2025).

Buyer's Guide

NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

April 2025

Download the complete report

Helped 847,959 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetAlly EtherScope nXG

Ranking in Network Troubleshooting

4th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Diagnostics (3rd)

OneTouch AT Network Assistant

Ranking in Network Troubleshooting

12th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Network Troubleshooting category, the mindshare of NetAlly EtherScope nXG is 12.1%, down from 14.6% compared to the previous year. The mindshare of OneTouch AT Network Assistant is 2.5%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Troubleshooting

Featured Reviews

Doug Dickerson

Manager at Northwestern

Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems

It would be helpful if this product interfaced with AirWave. The battery life should be improved. The real negative to the product is the horrible battery life. We had hoped for it to be able to deliver configurations to our network switches, and I think they're developing something for that. However, it doesn't do that now. We were hoping that we would, as we replace or refresh network components, be able to use this tool to push a config file to the switch. For example, the Aruba switches that we're deploying come with a Bluetooth function where we can push configs from our phones. It would be much more convenient to use this device, rather than using our personal cell phones to do it. I think that the capability is there, but it just hasn't been figured out yet.

Read full review

JamesStout

IT Director at JVS Consulting

It's a simple entry-level tool that's easy to set up, but it has some limitations on speed and IP targets

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."

"One of the standout features is its ability to serve as an advanced handheld packet analyzer. It excels in discovering both wired and wireless networks and automatically documenting them, which is really valuable. The tool provides insights from the physical layer up to layer seven, including HTTP, which helps diagnose network issues effectively. This automated documentation feature sets NetAlly apart from competitors, enhancing efficiency and accuracy in network management and recommendations. When the EtherScope nXG identifies a problem, it alerts us, allowing us to use more advanced tools for deeper analysis. Regarding PoE testing capabilities, I haven't explored them extensively, but I'm aware of their importance, especially for detecting issues like overloading switches with too many PoE devices. Integrators are becoming more cautious about these issues, but specialized tools like those from other vendors may offer features like microburst dashboards, which EtherScope nXG currently doesn't provide."

"One of the biggest pros of AirMapper is that you just hit upload to the cloud and you can use anything with a web browser to look at it and manipulate it, view it, and even share it. The fact that you can review it now on any computer that has web access is phenomenal, versus using the client. That's been fantastic."

"One of the key measurements that we use out of the device is the channel utilization measurement, how much traffic is on the air in a given channel. That's the most valuable feature for us. The ability to make a very fast measurement of how much traffic is on the air is a key value. Otherwise we'd have to do a packet capture and do some analysis. It speeds up our testing."

"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."

"Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG."

"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."

"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."

More NetAlly EtherScope nXG pros

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

Cons

"I use the NetAlly site and one of the things I don't like about the topology map, something I wish I could fix, is that the map kind of jiggles if you don't adjust any of the settings."

"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."

"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."

"The battery life should be improved."

"The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly."

"One point of contention might be that when we were starting it up for the first time, there was a little bit of confusion about registration and getting the proper support plans applied. So, that could be more streamlined, but that's not uncommon in the industry."

"AirMapper is very quick and easy once everything is on there, but I would like to see an improvement on how you get things on there. Currently, rather than being able to build up buildings or a site of things, every map is an individual piece. We should be able to set up an AirMapper survey easily and more effectively. At the moment, we just have separate floor plans. It'd be great to be able to build a building and tell where different floors are so that if it hears an AP on the floor below, it doesn't put two APs, one on that floor and one on the other floor, and it knows that there are two floors here. One is on top of the other, and it won't put the AP at both places. It would put it on one of the floors where it would be strongest. This would be one of the biggest improvements."

"There is room for improvement in the battery life and price."

More NetAlly EtherScope nXG cons

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

Pricing and Cost Advice

"The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."

"It's the best 10Gig network tester for the price on the market."

"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."

"If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."

"Depending on the company, it could be somewhat costly. But just two of these devices can save you thousands upon thousands of dollars."

"The cost is not cheap but it totally pays for itself because it can do so much."

"In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option."

"The pricing is very expensive, but this tool is the best."

More NetAlly EtherScope nXG pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Network Troubleshooting solutions are best for your needs.

See recommendations

847,959 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Healthcare Company

10%

Government

10%

Comms Service Provider

10%

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about NetAlly EtherScope nXG?

Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.

See all answers

What is your experience regarding pricing and costs for NetAlly EtherScope nXG?

In terms of pricing, EtherScope isn't cheap. It's a significant investment, and not a budget option.

See all answers

What needs improvement with NetAlly EtherScope nXG?

The main area for improvement that stands out is the lack of a microburst dashboard, which some other vendors offer. However, NetAlly has carved out its niche by focusing on comprehensive network a...

See all answers

Ask a question

Earn 20 points

Comparisons

LinkRunner vs NetAlly EtherScope nXG

Compared 49% of the time

AirCheck G3 vs NetAlly EtherScope nXG

Compared 27% of the time

AirMagnet Survey vs NetAlly EtherScope nXG

Compared 15% of the time

LinkSprinter vs NetAlly EtherScope nXG

Compared 9% of the time

More NetAlly EtherScope nXG Competitors

LinkRunner vs OneTouch AT Network Assistant

Compared 100% of the time

More OneTouch AT Network Assistant Competitors

Product Reports

Buyer's Guide

NetAlly EtherScope nXG

March 2025

Download NetAlly EtherScope nXG product report

Buyer's Guide

OneTouch AT Network Assistant

March 2025

Download OneTouch AT Network Assistant product report

Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG

No data available

Overview

Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

NetAlly

The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

NetAlly

Sample Customers

Information Not Available

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University

Buyer's Guide

NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

April 2025

Free Report: NetAlly EtherScope nXG vs. OneTouch AT Network Assistant

Find out what your peers are saying about NetAlly EtherScope nXG vs. OneTouch AT Network Assistant and other solutions. Updated: April 2025.

DOWNLOAD NOW

847,959 professionals have used our research since 2012.

See our NetAlly EtherScope nXG vs. OneTouch AT Network Assistant report.

See our list of best Network Troubleshooting vendors.

We monitor all Network Troubleshooting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.