Netsurion vs SolarWinds Security Event Manager comparison

Netsurion and SolarWinds are both solutions in the Security Information and Event Management (SIEM) category. Netsurion is ranked #18 with an average rating of 8.6, while SolarWinds is ranked #21 with an average rating of 7.8. Netsurion holds a 0.3% mindshare in SIEM, compared to SolarWinds’s 0.6% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 82% of SolarWinds users who would recommend it.

Netsurion

Read 24 Netsurion reviews

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312 Comparison Views

92% willing to recommend

SolarWinds Security Event M...

Read 26 SolarWinds Security Event Manager reviews

1,778 Views
637 Comparison Views

82% willing to recommend

Netsurion

SolarWinds Security Event M...

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Executive SummaryUpdated on Sep 18, 2024

SolarWinds Security Event Manager and Netsurion compete in the security event management category. While SolarWinds holds the upper hand in feature set and advanced analytics, Netsurion wins in pricing and ease of deployment.

Features: SolarWinds Security Event Manager is appreciated for its comprehensive log and event management, real-time monitoring, and automated response features. Netsurion is valued for its lightweight architecture, ease of use, and efficient threat detection capabilities.

Room for Improvement: SolarWinds users have noted areas for improvement in simplifying complex configurations, enhancing scalability, and reducing costs. Netsurion users suggest improving alerting mechanisms, adding more advanced reporting features, and expanding analytic capabilities.

Ease of Deployment and Customer Service: SolarWinds Security Event Manager is found to be more complex in deployment, requiring professional assistance, whereas Netsurion is commended for its straightforward and quick setup process. Both products receive favorable reviews for their customer service; however, SolarWinds users report longer response times compared to Netsurion, which is noted for prompt and efficient support.

Pricing and ROI: SolarWinds Security Event Manager has higher initial setup costs and a longer return on investment period according to user reviews, whereas Netsurion offers competitive pricing with a quicker ROI. Despite the higher costs, SolarWinds' extensive feature set is deemed worth the investment by its users, while Netsurion is praised for delivering good value at a lower price point.

To learn more, read our detailed Netsurion vs. SolarWinds Security Event Manager Report (Updated: April 2025).

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Security Information and Event Management (SIEM)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

SolarWinds Security Event M...

Ranking in Security Information and Event Management (SIEM)

21st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Alex Kinyanjui

Enterprise Cloud Infrastructure Engineer at Safaricom

A stable and scalable solution that provide 24/7 monitoring

We have to protect customer data, including any PII, accessed via the internet terminal. Additionally, we need to monitor events from network devices and servers that may raise suspicion, allowing us to analyze them and determine what is occurring. SolarWinds affected your overall security costs. Considering the nature of our traffic, it has been very effective. We have proactively identified and addressed issues before they escalate into incidents. I've noticed a reduced investment in handling event-related cases with SolarWinds Security Event Manager. This reduction includes reducing human resources and the time required for teams to provide 24/7 monitoring. Consequently, there has been a significant decrease in costs. Additionally, the platform enables us to address issues before they escalate into incidents, thus preventing revenue leakage. As a result, the organization experiences reduced costs and avoids revenue leakage. Since the SolarWinds Security Event Manager implementation, the total budget allocated to security has been reduced by close to five percent. Initially, there was a heavy investment in that aspect, but we have observed this reduction in the allocated budget for the security team. Since implementing SolarWinds Security Event Manager, the team members' pressure has been reduced. They can now concentrate on more critical tasks and development, promoting growth within their department rather than solely focusing on incident monitoring. I recommend the solution. Overall, I rate the solution an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"What I like most about Netsurion is the level of visibility and reporting."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

More Netsurion pros

"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."

"It's extremely easy to deploy."

"The most valuable feature of this solution is the visibility into both attempted and failed logins."

"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."

"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."

"The most valuable feature is the reporting."

"SolarWinds is easy to configure, and it provides timely alerts."

"SolarWinds' stability is fine. I don't think we've had any software issues."

More SolarWinds Security Event Manager pros

Cons

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"Netsurion's SOC can be a bit too aggressive at times."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

More Netsurion cons

"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."

"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways."

"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."

"There are no multiple dashboards which would allow you to see information side-by-side."

"We'd like more customization capabilities."

"It is a very technical program. They can simplify it so that it isn't so hard to deal with."

"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."

"I would like to have a more customizable dashboard."

More SolarWinds Security Event Manager cons

Pricing and Cost Advice

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

More Netsurion pricing and cost advice

"The pricing model would benefit from having package deals with other SolarWinds products."

"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."

"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."

"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."

"Licenses can only be purchased in blocks of fifty at a time."

"Licensing is on devices, so if you have many, then this may be high."

"The price of SolarWinds Security Event Manager is reasonable."

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Manufacturing Company

10%

Government

10%

Financial Services Firm

Educational Organization

76%

Computer Software Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

See all answers

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

See all answers

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

See all answers

What do you like most about SolarWinds Security Event Manager ?

The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.

See all answers

What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?

The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.

See all answers

What needs improvement with SolarWinds Security Event Manager ?

I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...

See all answers

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Product Reports

Buyer's Guide

Netsurion

April 2025

Download Netsurion product report

Buyer's Guide

SolarWinds Security Event Manager

March 2025

SolarWinds Security Event Manager report

Download SolarWinds Security Event Manager product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager

Overview

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Netsurion

When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.

SolarWinds

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.

Buyer's Guide

Netsurion vs. SolarWinds Security Event Manager

April 2025

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