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Netsurion vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
Sentiment score
3.5
Wazuh offers rapid detection and response, reducing costs and ensuring high ROI for small to medium businesses without security compromises.
 

Customer Service

Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Sentiment score
4.3
Wazuh's support is praised, but response times vary; satisfaction ranges from 7 to 9 out of 10.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
There is no dedicated technical support for Wazuh as it is open source.
We use the open-source version of Wazuh, which does not provide paid support.
 

Scalability Issues

Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
Sentiment score
7.4
Wazuh is scalable and adaptable but requires technical expertise for setup and may struggle with massive data handling.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Sentiment score
7.0
Wazuh is generally stable and reliable for small to mid-level businesses, though updates and configuration errors can cause issues.
The stability of Wazuh is largely dependent on maintenance.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
 

Room For Improvement

Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
Wazuh needs scalability, user interface improvements, better AI, cloud integration, Unix support, and efficient threat detection features.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
There is room for improvement by integrating more AI into Wazuh.
An issue I noticed is with tag values in certain rules not functioning properly.
 

Setup Cost

Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Wazuh provides cost-effective, open-source security with free software but may incur costs for support, storage, and Wazuh Cloud enhancements.
Totaling around two lakh Indian rupees per month.
Since Wazuh is open source, the pricing for support could be applicable to medium-sized companies without much issue.
 

Valuable Features

Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Wazuh provides comprehensive security features, scalability, and cost-effectiveness, supporting diverse environments and regulatory compliance with strong community support.
Wazuh is a SIEM tool that is highly customizable and versatile.
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs.
We found the MITRE framework mapping and the agent enrollment service to be the most valuable features of Wazuh.
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
46
Ranking in other categories
Log Management (1st)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.3% compared to the previous year. The mindshare of Wazuh is 14.3%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
Computer Software Company
15%
Comms Service Provider
8%
University
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Wazuh?
Integrates with various open-source and paid products, allowing for flexibility in customization based on use cases.
What needs improvement with Wazuh?
There is room for improvement by integrating more AI into Wazuh. It requires constant nurturing, as I have to provide it with code and specific requirements. This maintenance can be quite labor-int...
What is your primary use case for Wazuh?
We use Wazuh as a SIEM solution because it is open source, highly customizable, and continually expanding. Our clients can request various solutions for their issues, which Wazuh is able to address.
 

Comparisons

 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Information Not Available
Find out what your peers are saying about Netsurion vs. Wazuh and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.