One Identity Safeguard vs senhasegura SaaS comparison

"The whole product solves the privileged access management challenge for our company. We have a secure tunnel, a secure session manager, and automatic logging of sessions, which is good for forensic purposes. We have a rich level of logs and can trace what happened on which machine and see who did what."

"It offers high availability and enables end users to deploy the solution with 99.999 percent uptime, which is crucial in an enterprise environment with a large number of endpoints."

"The solution transparently integrates into the infrastructure and users do not notice it. I would give this feature the highest rating."

"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."

"It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage."

"The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between."

"The first feature I like about One Identity Safeguard is the live contact point for the VPNs. This has been working very well for us, as it's both highly available and reliable."

"The customer service and technical support are very good."

"The product's initial setup phase is easy."

"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."

"The product uses a lot of resources in current sessions."

"Some of our users find the functionality a bit complex, and it could be made more user-friendly."

"From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product."

"I would like to see support for RDP over HTTPS so this product can be used in conjunction with the Microsoft terminal."

"Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support."

"The deployment affects our privileged users because it takes a long time for them to request privileges, which impacts the SLA."

"I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated."

"The tool has to improve its interface and make the product more user-friendly."

"They have comparable pricing. All identity products are essentially priced in a similar way. It's a per-user base."

"Setup cost, pricing and licensing are all very expensive."

"They offer a fair price for a robust solution."

"The license is around $3,000 per month."

"Safeguard is cheaper than CyberArk."

"The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible."

"Its subscription cost is too much, and sometimes, it is very difficult to pitch the solution to the management for cost approval. If the cost is reduced a little bit, it would be easier. If its cost was less, many other organizations that currently cannot afford it would be able to use this technology. I'm sure many organizations around the globe are having issues with identity management, and it is a very difficult task for IT to manage privileged accounts."

"As compared to other products, it is reasonable, but the training sessions are too expensive."

"Compared to CyberArk, the tool is very cheap."