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OpenText 360 for SharePoint vs WebRatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
27th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
WebRatio
Ranking in Business Process Management (BPM)
62nd
Average Rating
7.0
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.3%, down from 0.6% compared to the previous year. The mindshare of WebRatio is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ravi Krishnan S - PeerSpot reviewer
Has a strong and easy integration with Teams but the workflows could be more intuitive
OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…
reviewer1485573 - PeerSpot reviewer
Little coding needed and speeds development time but lacks documentation
The maintenance aspect is too heavy. Moving from one version to the other made the solution change, and not in a way that we liked. Typically there are documents about the release of new versions and a set of activities required to migrate from one to the other. This time, it was very messy. There were issues surrounding the management of the release. This could potentially be due to the fact that WebRation, in the past, had started to make some choices regarding the framework and architecture that were changed later. In the past, we'd use a strategy as the environment, as an architectural pattern for the application. Now, it's moving more on the spring framework and this initiated some change that obviously had an impact on our application. It's caused a problem with maintenance. The solution seems to have changed its approach. Now, it's more related to a federative application environment in a monolithic aspect. While the solution was interesting at one point, everything is moving towards the cloud. WebRatio should be moving also in the web approach. Currently, you have to install an environment inside the desktop. The future is the cloud. Normally with a low code environment, there is a VPN notation - maybe a WebML or FML notation. If they can move in to have an environment that has a running machine at the end, it would be great. Obviously, some components on the server-side should be deliberate. Normally it's the model you control that's step-by-step and has a very simple flow. In the digital environment, in the organization, the process is more complex. The quality of the documentation and the community surrounding the product are poor. They need to give users more documentation and build up the surrounding community. As it isn't a well-known product, it's hard to find professionals to work with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The product has a strong and easy integration with Teams."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
"The initial setup isn't too complex."
 

Cons

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"The user interface could definitely be improved."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"The maintenance aspect is too heavy."
 

Pricing and Cost Advice

"Pricing is a part of the enterprise agreement that we have."
"It has a reasonable price."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"SharePoint uses a subscription model."
"The solution has a very complex pricing model."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"On-premises version is expensive"
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Government
11%
Legal Firm
10%
Energy/Utilities Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.
What needs improvement with OpenText 360 for SharePoint?
The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...
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Comparisons

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Also Known As

Process 360, Global 360, OpenText Process 360
No data available
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Unicredit Leasing, Acer, Gruppo Torinese Transporti, A2A, SET Distribuzone, Dolomiti Energia, AIM Gruppo, IFC CNA_ Amsa
Find out what your peers are saying about OpenText 360 for SharePoint vs. WebRatio and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.