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OpenText Exstream vs Smart Communications comparison

 

Categories and Ranking

OpenText Exstream
Ranking in Customer Communications Management (CCM)
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Smart Communications
Ranking in Customer Communications Management (CCM)
3rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Customer Communications Management (CCM) category, the mindshare of OpenText Exstream is 23.6%, up from 20.3% compared to the previous year. The mindshare of Smart Communications is 11.2%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM)
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Insurance Company
19%
Computer Software Company
15%
Manufacturing Company
5%
Financial Services Firm
25%
Insurance Company
18%
Computer Software Company
13%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

HP Exstream, Exstream, OpenText Communications Center Enterprise (CCE)
Now, Smart Correspond for Salesforce, Thunderhead
 

Overview

 

Sample Customers

Merrill Lynch, Northshore Credit, Humana, Aviva Insurance, Penn National, Unum, RDS Group, Denver Water, E.On, Powergrid International Whitepaper
Saga, Prudential, AMP, Allianz, Unilever, Hastings Insurance, Nomura Group, Group Voyagers