OpenText Exstream vs Smart Communications comparison

OpenText and Smart Communications are both solutions in the Customer Communications Management (CCM) category. OpenText is ranked #2, while Smart Communications is ranked #3. OpenText holds a 24.0% mindshare in CCM, compared to Smart Communications’s 11.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution.

OpenText Exstream

1,760 Views
1,549 Comparison Views

Smart Communications

1,170 Views
836 Comparison Views

OpenText Exstream

Smart Communications

Categories and Ranking

OpenText Exstream

Ranking in Customer Communications Management (CCM)

2nd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Smart Communications

Ranking in Customer Communications Management (CCM)

3rd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Customer Communications Management (CCM) category, the mindshare of OpenText Exstream is 24.0%, up from 20.1% compared to the previous year. The mindshare of Smart Communications is 11.6%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Communications Management (CCM)

Top Industries

By visitors reading reviews

Financial Services Firm

28%

Insurance Company

16%

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

25%

Insurance Company

18%

Computer Software Company

14%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Quadient Inspire vs OpenText Exstream

Compared 38% of the time

Pitney Bowes EngageOne vs OpenText Exstream

Compared 21% of the time

Adobe Experience Manager (AEM) Forms vs OpenText Exstream

Compared 7% of the time

FIS CSF Designer vs OpenText Exstream

Compared 6% of the time

Messagepoint vs OpenText Exstream

Compared 4% of the time

More OpenText Exstream Competitors

Quadient Inspire vs Smart Communications

Compared 50% of the time

Oracle Documaker vs Smart Communications

Compared 8% of the time

Adobe Experience Manager (AEM) Forms vs Smart Communications

Compared 8% of the time

More Smart Communications Competitors

Also Known As

HP Exstream, Exstream, OpenText Communications Center Enterprise (CCE)

Now, Smart Correspond for Salesforce, Thunderhead

Learn More

OpenText

Smart Communications

Overview

OpenText Exstream allows business users to optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communications - delivered anytime, anywhere.

Smart Communications SmartDX helps them simplify trade and relationship documentation for all market participants, across all asset classes and product types. SmartDX accelerates all documentation processing for both the sell- and buy-side. SmartDX is now integrated with IHS Markit Counterparty Manager, which provides a secure platform where up to 10,000 corporations and 900 buy-side clients can seamlessly interact with each other for the introduction, generation, negotiation and execution of MCA agreements.

Sample Customers

Merrill Lynch, Northshore Credit, Humana, Aviva Insurance, Penn National, Unum, RDS Group, Denver Water, E.On, Powergrid International Whitepaper

Saga, Prudential, AMP, Allianz, Unilever, Hastings Insurance, Nomura Group, Group Voyagers

See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.