Quadient Inspire vs Smart Communications comparison

Quadient and Smart Communications are both solutions in the Customer Communications Management (CCM) category. Quadient is ranked #1 with an average rating of 10.0, while Smart Communications is ranked #3. Quadient holds a 27.3% mindshare in CCM, compared to Smart Communications’s 11.6% mindshare. Additionally, 100% of Quadient users are willing to recommend the solution.

Quadient Inspire

Read 14 Quadient Inspire reviews

3,373 Views
1,909 Comparison Views

100% willing to recommend

Smart Communications

1,170 Views
836 Comparison Views

Quadient Inspire

Smart Communications

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Quadient Inspire and Smart Communications based on real PeerSpot user reviews.

Find out what your peers are saying about Quadient, OpenText, Smart Communications and others in Customer Communications Management (CCM).

Categories and Ranking

Quadient Inspire

Ranking in Customer Communications Management (CCM)

1st

Average Rating

9.8

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Smart Communications

Ranking in Customer Communications Management (CCM)

3rd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Customer Communications Management (CCM) category, the mindshare of Quadient Inspire is 27.3%, up from 25.4% compared to the previous year. The mindshare of Smart Communications is 11.6%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Communications Management (CCM)

Featured Reviews

Sachin Patel

Solutions Architect at Customer Centrics

Flexible, easy to use, and has fast output generation

Based on current market trends, Quadient has ticked all the boxes. For the next release, I would like to see more features in the Evolve Cloud offering. The Evolve Platform will be a game changer for Quadient as it will attract more enterprise customers who want to move their CCM platform to the cloud. The other CCM platform has its offering in the cloud, but it has some limited use cases.

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Insurance Company

13%

Computer Software Company

11%

Government

Financial Services Firm

25%

Insurance Company

18%

Computer Software Company

14%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Quadient Inspire?

There's good flexibility in terms of integrating with other ecosystems.

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What needs improvement with Quadient Inspire?

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What is your primary use case for Quadient Inspire?

I am a solution architect and have played around with several CCM platforms. Among those, Quadient has ticked all the boxes. It offers ease of use, good flexibility, great output generation speed, ...

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Comparisons

OpenText Exstream vs Quadient Inspire

Compared 33% of the time

FIS CSF Designer vs Quadient Inspire

Compared 14% of the time

Adobe Experience Manager (AEM) Forms vs Quadient Inspire

Compared 8% of the time

Oracle Documaker vs Quadient Inspire

Compared 5% of the time

Isis Papyrus Customer Communications vs Quadient Inspire

Compared 5% of the time

More Quadient Inspire Competitors

OpenText Exstream vs Smart Communications

Compared 34% of the time

Oracle Documaker vs Smart Communications

Compared 8% of the time

Adobe Experience Manager (AEM) Forms vs Smart Communications

Compared 8% of the time

More Smart Communications Competitors

Product Reports

Buyer's Guide

Quadient Inspire

December 2024

Download Quadient Inspire product report

No data available

Also Known As

GMC Software Inspire

Now, Smart Correspond for Salesforce, Thunderhead

Learn More

Quadient

Smart Communications

Overview

Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.

Smart Communications SmartDX helps them simplify trade and relationship documentation for all market participants, across all asset classes and product types. SmartDX accelerates all documentation processing for both the sell- and buy-side. SmartDX is now integrated with IHS Markit Counterparty Manager, which provides a secure platform where up to 10,000 corporations and 900 buy-side clients can seamlessly interact with each other for the introduction, generation, negotiation and execution of MCA agreements.

Sample Customers

Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management

Saga, Prudential, AMP, Allianz, Unilever, Hastings Insurance, Nomura Group, Group Voyagers

See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.