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Isis Papyrus Customer Communications vs Quadient Inspire comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Isis Papyrus Customer Commu...
Ranking in Customer Communications Management (CCM)
10th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Quadient Inspire
Ranking in Customer Communications Management (CCM)
1st
Average Rating
9.8
Reviews Sentiment
8.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Customer Communications Management (CCM) category, the mindshare of Isis Papyrus Customer Communications is 2.9%, up from 1.9% compared to the previous year. The mindshare of Quadient Inspire is 27.8%, up from 26.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM)
 

Featured Reviews

it_user525924 - PeerSpot reviewer
I value the document formatting and generation.
I value the document formatting and generation. It has evolved over time and has seen better days, but the capabilities are still very good. However, not for the high price. The product is good, but it is butchered to be a workflow engine, which it is not really designed for.
SP
Flexible, easy to use, and has fast output generation
Based on current market trends, Quadient has ticked all the boxes. For the next release, I would like to see more features in the Evolve Cloud offering. The Evolve Platform will be a game changer for Quadient as it will attract more enterprise customers who want to move their CCM platform to the cloud. The other CCM platform has its offering in the cloud, but it has some limited use cases.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Insurance Company
14%
Educational Organization
10%
Real Estate/Law Firm
8%
Financial Services Firm
26%
Insurance Company
13%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Also Known As

Papyrus Customer Communications Platform, Isis Papyrus CCM, Papyrus CCM
GMC Software Inspire
 

Overview

 

Sample Customers

Union Investment, Cyta, NFU Mutual, BNP Paribas (Suisse) SA, Raiffeisen Group Austria, RheinLand Insurance Group, Chinatrust Commercial Bank, Gebªhren Info Service GmbH (GIS), National Savings and Investments (NS&I), Paneon
Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management