OpenText Exstream vs Quadient Inspire comparison

OpenText and Quadient are both solutions in the Customer Communications Management (CCM) category. OpenText is ranked #2, while Quadient is ranked #1. OpenText holds a 24.5% mindshare in CCM, compared to Quadient’s 27.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of Quadient users who would recommend it.

OpenText Exstream

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1,497 Comparison Views

Quadient Inspire

Read 14 Quadient Inspire reviews

3,118 Views
1,826 Comparison Views

100% willing to recommend

OpenText Exstream

Quadient Inspire

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Exstream

Ranking in Customer Communications Management (CCM)

2nd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Quadient Inspire

Ranking in Customer Communications Management (CCM)

1st

Average Rating

9.8

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Customer Communications Management (CCM) category, the mindshare of OpenText Exstream is 24.5%, up from 20.4% compared to the previous year. The mindshare of Quadient Inspire is 27.8%, up from 26.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Communications Management (CCM)

Featured Reviews

Use OpenText Exstream?

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Sachin Patel

Solutions Architect at Customer Centrics

Flexible, easy to use, and has fast output generation

Based on current market trends, Quadient has ticked all the boxes. For the next release, I would like to see more features in the Evolve Cloud offering. The Evolve Platform will be a game changer for Quadient as it will attract more enterprise customers who want to move their CCM platform to the cloud. The other CCM platform has its offering in the cloud, but it has some limited use cases.

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Insurance Company

16%

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

26%

Insurance Company

13%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Pitney Bowes EngageOne vs OpenText Exstream

Compared 20% of the time

Smart Communications vs OpenText Exstream

Compared 16% of the time

Adobe Experience Manager (AEM) Forms vs OpenText Exstream

Compared 6% of the time

FIS CSF Designer vs OpenText Exstream

Compared 6% of the time

Messagepoint vs OpenText Exstream

Compared 4% of the time

More OpenText Exstream Competitors

Smart Communications vs Quadient Inspire

Compared 21% of the time

FIS CSF Designer vs Quadient Inspire

Compared 13% of the time

Adobe Experience Manager (AEM) Forms vs Quadient Inspire

Compared 7% of the time

Isis Papyrus Customer Communications vs Quadient Inspire

Compared 6% of the time

Oracle Documaker vs Quadient Inspire

Compared 4% of the time

More Quadient Inspire Competitors

Product Reports

No data available

Buyer's Guide

Quadient Inspire

January 2025

Download Quadient Inspire product report

Also Known As

HP Exstream, Exstream, OpenText Communications Center Enterprise (CCE)

GMC Software Inspire

Overview

OpenText Exstream allows business users to optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communications - delivered anytime, anywhere.

OpenText

Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.

Quadient

Sample Customers

Merrill Lynch, Northshore Credit, Humana, Aviva Insurance, Penn National, Unum, RDS Group, Denver Water, E.On, Powergrid International Whitepaper

Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management

See our list of best Customer Communications Management (CCM) vendors.

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