OpenText InfoArchive vs Veritas Enterprise Vault.cloud comparison

"It has a strong XML engine for reading data and making it indexed and searchable."

"The initial setup is pretty straightforward."

"The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if a user deletes their mailbox, the emails are still available in the archive, making it a compliant solution for monitoring all incoming and outgoing emails. Additionally, it offers the ability to place legal holds on important emails."

"It requires a decent amount of XL mapping."

"The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year."

"Technical support could be better."

"The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, like the Office 365 archive mailbox. Previously, this was part of the subscription price. Now, it's an additional cost, typically covered by departments like legal or compliance rather than IT."