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OpenText Operations Orchestration vs Puppet Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpenText Operations Orchest...
Average Rating
7.8
Number of Reviews
25
Ranking in other categories
Process Automation (22nd), Robotic Process Automation (RPA) (21st)
Puppet Enterprise
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

HiteshKumar - PeerSpot reviewer
Aug 8, 2024
Offers good automation features to users
Only the tool's support can be a drawback where improvements are needed. The support can be too slow, so we have to wait due to a longer response time. There is also no live access for e-learning purposes, as no one is available on the platform. As time passes, new things are implemented which are easy to access. There is clear documentation of the solution, making it a good product for all. The product's screenshots and concepts are clear. In the tool, the first step is clear, and the second step will be after the third step based on what you need. You can add the screenshots. As the product's documentation is clear, the installation can be done very easily. In the future, I want the tool to offer AI, as it can make it easy for users to get help.
Erik  Ableson - PeerSpot reviewer
Nov 28, 2023
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is a stable solution Puppet Enterprise should improve the general extensibility for places where they can't install it. I have been using Puppet Enterprise for five years. Puppet Enterprise is a stable solution. Puppet Enterprise is a scalable solution. We usually recommend…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The versatility is great."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise has good functionalities."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet Enterprise is a stable solution."
 

Cons

"The price is an area that should be addressed because the price is high."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"Only the tool's support can be a drawback where improvements are needed."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"We would like Puppet to add more integration for applications."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Puppet Enterprise is more complex and difficult to configure."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"At the beginning the initial setup was kind of complex."
 

Pricing and Cost Advice

"The cost is very high compared to anything else available."
"I do not have experience with the pricing or licensing of the product."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
7%
Educational Organization
49%
Financial Services Firm
10%
Computer Software Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive.
What needs improvement with Operations Orchestration?
Only the tool's support can be a drawback where improvements are needed. The support can be too slow, so we have to wait due to a longer response time. There is also no live access for e-learning p...
What advice do you have for others considering Operations Orchestration?
There is a need to maintain the product. I rate the tool a nine out of ten.
What is your experience regarding pricing and costs for Puppet Enterprise?
Puppet Enterprise can be an expensive solution for smaller businesses.
What needs improvement with Puppet Enterprise?
Puppet Enterprise should improve the general extensibility for places where they can't install it.
 

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
Puppet
 

Learn More

 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: September 2024.
814,325 professionals have used our research since 2012.