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AWS Systems Manager vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
252
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Perforce Puppet
Ranking in Configuration Management
15th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Perforce Puppet is 0.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"We have one MDM that works with Windows, iOS, and Android."
"It is very easy to use. It has a very easy interface."
"Great for software update needs, operating system version updates, and security policy enforcement."
"Intune makes our organization more secure and flexible."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The solution's ability to scale is good."
"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."
"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"
"AWS provides Auto Scaling groups."
"The solution is user-friendly"
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"Puppet Enterprise has good functionalities."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"I rate the stability of Puppet as ten out of ten."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The versatility is great."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Anything that we manage through Puppet always runs perfectly."
 

Cons

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"AWS does not have EKS cluster backup."
"The current challenge is that we can't pull any incidents from other accounts."
"Lacks sufficient integrations."
"Additional features can be added as per customer requirements."
"Every AWS service comes with some associated costs."
"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"At the beginning the initial setup was kind of complex."
"We would like Puppet to add more integration for applications."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Puppet Enterprise is more complex and difficult to configure."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
 

Pricing and Cost Advice

"While Microsoft charges for actual usage, it lacks discount options."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Intune is included in the Microsoft 365 licensing package that we have."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"I would rate the price a four out of ten with ten being the most expensive."
"The solution is cost-efficient."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"An AWS cloud engineer can bring down the costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Educational Organization
47%
Financial Services Firm
10%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
What is your experience regarding pricing and costs for Puppet Enterprise?
Puppet is not cheap. I would rate its affordability as seven or eight out of ten.
What needs improvement with Puppet Enterprise?
Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team m...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about AWS Systems Manager vs. Perforce Puppet and other solutions. Updated: April 2025.
849,600 professionals have used our research since 2012.