Appian and OpenText Operations Orchestration are both robust automation platforms catering to enterprise needs. OpenText Operations Orchestration seems superior in overall functionality, whereas Appian users highlight ease of use as a significant benefit.
Features: OpenText Operations Orchestration offers extensive automation features for complex workflows, comprehensive tools for large-scale operations, and detailed configuration options. Appian is praised for its intuitive design, effective process management tools, and user-friendly interface.
Room for Improvement: Appian users suggest enhancements in integration capabilities, embedding more advanced analytics, and improving reporting features. OpenText Operations Orchestration users desire better documentation, smoother upgrades, and a more intuitive user interface.
Ease of Deployment and Customer Service: Appian is recognized for its straightforward deployment and responsive customer service, making it ideal for quick implementations. OpenText Operations Orchestration, while powerful, has a steeper learning curve and its customer service garners mixed reviews.
Pricing and ROI: Appian is perceived as more cost-effective with faster ROI due to lower setup costs and efficient scalability. OpenText Operations Orchestration, despite higher initial costs, is considered worth the investment thanks to its extensive feature set, providing better long-term value.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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