Appian and OpenText Operations Orchestration compete in the automation platform category. Appian holds an advantage with its low-code capabilities and rapid application development.
Features: Appian provides low-code development, comprehensive BPM capabilities, and integrates easily into various systems, facilitating fast enterprise application creation. OpenText Operations Orchestration presents advanced IT process orchestration and pre-built integrations, ideal for complex IT environments.
Room for Improvement: Appian could enhance customization options, improve scalability for larger enterprises, and streamline complex integrations. OpenText Operations Orchestration may benefit from simplifying its user interface, reducing initial setup complexity, and enhancing documentation for new users.
Ease of Deployment and Customer Service: Appian excels in cloud deployment offering straightforward implementation and robust customer support. OpenText Operations Orchestration involves more complex deployments, accommodating environments needing detailed customization, but offers strong support for technical users.
Pricing and ROI: Appian is competitively priced with a rapid ROI due to its swift deployment benefits. OpenText Operations Orchestration has a higher setup cost, but delivers significant value in large IT environments, justifying its ROI through extensive orchestration capabilities.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
Appian has a community where I can put my questions.
Appian is scalable, but it depends on how you build your applications.
Initially, without much coding, I can easily handle five thousand records.
It depends on how it has been designed and how it has been configured.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
It is easy for me to define the process and create configurable workflows.
I can create tables, perform database-related activities, and create multiple tables.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.