OpenText Silk Test vs Testim comparison

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OpenText Silk Test

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Executive SummaryUpdated on Dec 15, 2024

OpenText Silk Test and Testim are competing products in the test automation domain. Despite positive notes on OpenText Silk Test's pricing and support, Testim appears superior due to its advanced features, which customers find worth the cost.

Features: OpenText Silk Test provides robust cross-browser testing capabilities, supports a variety of scripting languages, and offers a comprehensive object-oriented approach to accommodate different testing environments. In contrast, Testim focuses on AI-driven testing that enhances test creation and maintains efficiency. Its user interface is simple and allows for easy automation using record and playback, not requiring extensive coding knowledge. Testim’s AI features further bolster its position in terms of adaptability and innovation.

Room for Improvement: OpenText Silk Test could enhance its cloud-based capabilities to allow for more modern deployment models and simplify its integration with various development environments. Improving real-time analytics and dashboard functionalities would also be beneficial. Testim, on the other hand, can work on enhancing its script management and expanding its integrations with additional DevOps tools. A deeper customization for its AI-driven testing can also be improved to cater to more specific client needs.

Ease of Deployment and Customer Service: OpenText Silk Test offers a comprehensive setup that suits larger enterprises and is linked with strong customer service. However, its deployment process can be more complex. Testim delivers a streamlined cloud-based deployment model that simplifies onboarding and integrates rapidly with existing workflows. This modern deployment approach, along with efficient customer service, gives Testim an edge in ease of deployment and overall support experience.

Pricing and ROI: OpenText Silk Test's pricing strategy offers a traditional licensing model, providing a cost-efficient entry point for companies heavily investing in extensive test environments, ensuring long-term ROI. Conversely, Testim's subscription-based pricing might result in higher initial costs but often facilitates faster ROI due to reduced setup time and maintenance needs, making it attractive for agile teams seeking quick returns.

To learn more, read our detailed OpenText Silk Test vs. Testim Report (Updated: February 2025).

OpenText Silk Test vs. Testim

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Silk Test

Ranking in Functional Testing Tools

19th

Ranking in Test Automation Tools

19th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (8th)

Testim

Ranking in Functional Testing Tools

11th

Ranking in Test Automation Tools

7th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of OpenText Silk Test is 0.9%, down from 1.3% compared to the previous year. The mindshare of Testim is 3.3%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools

Featured Reviews

SrinivasPakala

Director Consulting Expert at Cgi Deutschland KG

Stable, with good statistics and detailed reporting available

While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.

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PiyushSingh

Director at Xceedance

A stable tool to help users take care of the implementation phases in their environment

There are a few minor areas where improvements are required, but they are not something that I can discuss at a high level. I will have to ask the team that uses Testim since they can give a better response to what requires improvement in the product. I only manage the team that uses Testim. I cannot be exactly described as an end user of the tool. There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it. There were some trial and error methods our company had to deal with while using the product's documentation, after which we were able to get through the setup phase. I want the documentation to have more information to help users with the setup process. I want the product to be more scalable in the future.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I like most is the ease of reporting."

"It's easy to automate and accelerate testing."

"The scalability of the solution is quite good. You can easily expand the product if you need to."

"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."

"The major thing it has helped with is to reduce the workload on testing activities."

"The statistics that are available are very good."

"A good automation tool that supports SAP functional testing."

"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."

"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."

"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."

"Testim introduces three services covering validation steps, eliminating the necessity to write complex code."

"The tool's most valuable feature is the recently added AI feature."

"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."

"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."

"The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios."

"The product is easy to use."

More Testim pros

Cons

"They should extend some of the functions that are a bit clunky and improve the integration."

"The pricing is an issue, the program is very expensive. That is something that can improve."

"Everything is very manual. It's up to us to find out exactly what the issues are."

"The support for automation with iOS applications can be better."

"The solution has a lack of compatibility with newer technologies."

"Could be more user-friendly on the installation and configuration side."

"The pricing could be improved."

"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."

"I get a little bit confused while creating new branches."

"There is currently no room for improvement that I can identify as of now."

"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."

"In the last couple of months, I have experienced some downtime where it wasn't working."

"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."

"Faster scripting would be beneficial, as test creation is faster now."

"The UI could use a better design with a better user experience in mind."

"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."

More Testim cons

Pricing and Cost Advice

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."

"The solution is not expensive."

"The tool offers a fixed pricing model for our company."

"I rate the product’s pricing an eight out of ten compared to other tools."

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

17%

Manufacturing Company

Government

Computer Software Company

18%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Silk Test?

The pricing depends on the license used. The pricing is similar to others in the market.

What needs improvement with Silk Test?

The pricing could be improved.

What is your primary use case for Silk Test?

The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.

What do you like most about Testim?

The tool's most valuable feature is the recently added AI feature.

What is your experience regarding pricing and costs for Testim?

I rate the product’s pricing an eight out of ten compared to other tools.

What needs improvement with Testim?

More advanced AI-based features and features on the API side would help us create better end-to-end test suites.

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Product Reports

Download OpenText Silk Test product report

OpenText Silk Test

March 2025

Download Testim product report

March 2025

Also Known As

Segue, SilkTest, Micro Focus Silk Test

No data available

Overview

SilkTest is robust and portable test automation for web, native, and enterprise software applications. Silk Test's portability enables users to test applications more effectively with lower complexity and cost in comparison to other functional testing tools on the market. Silk Test's role based testing enables business stakeholders, QA engineers, and developers to contribute to the whole automation testing process, which drives collaboration and increases the effectiveness of software testing.

OpenText

Testim is an end-to-end agile testing automation solution which utilizes machine learning for test authoring, execution, and maintenance. Users can create tests in minutes, run thousands of tests in parallel across different browsers, integrate with their existing CI/CD and collaboration tools, and more.

Sample Customers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies

Microsoft, salesforce, JFrog, USA Today, Globality