OpenText SiteScope vs Prometheus comparison

Read 33 Prometheus reviews

6,761 Views
5,996 Comparison Views

100% willing to recommend

OpenText SiteScope

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Prometheus are both robust monitoring solutions. OpenText SiteScope excels in support and ease of deployment, while Prometheus outshines with its advanced features and overall value for cost.

What features are offered by OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope offers comprehensive monitoring across various platforms and applications, ease of use in simpler environments, and robust customer support. Prometheus provides flexibility through its open-source nature, powerful querying with PromQL, and superior handling of large-scale metrics.

What areas of improvement can be found in OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope could improve integration with newer cloud technologies, offer more intuitive configuration options, and enhance scalability. Prometheus has a steep learning curve, requires more out-of-the-box integrations, and could benefit from a more user-friendly interface.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope is straightforward to deploy and has exceptional customer support. Prometheus's deployment is more complex due to its customizable nature, but it provides extensive documentation aiding in deployment.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope's pricing is higher, balanced by strong support and user-friendly deployment. Prometheus, being open-source, offers a cost-effective alternative with a steeper learning curve, but users commend its significant ROI when implemented effectively.

To learn more, read our detailed OpenText SiteScope vs. Prometheus Report (Updated: December 2024).

OpenText SiteScope vs. Prometheus

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

8th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. The mindshare of Prometheus is 3.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christopher M Cook

Senior Service Analyst at Exelon

Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited

In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

Read full review

Noam Blidstein

Head of Global IT Operations at a financial services firm with 501-1,000 employees

A very flexible open box that can be used vastly to do anything you need

Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

"Has a simple setup. It can be up and running within hours."

"Infrastructure monitoring is the most valuable feature."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

"It can monitor over a 100 technologies with built-in solution templates."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

More OpenText SiteScope pros

"I like its lightweight configuration functions."

"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."

"Stability-wise, I rate the solution a ten out of ten."

"The product has an easy-to-understand interface."

"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."

"The product is easy to maintain."

"The most valuable feature of Prometheus is the ease of pulling the metrics."

"Prometheus is a great solution for monitoring."

More Prometheus pros

Cons

"It should improve its integrations with various tools, especially service management tools."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"They need to offer better technical support, which, right now, is not helpful or responsive."

More OpenText SiteScope cons

"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."

"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."

"Lacks the ability to clusterize."

"The query language in Prometheus is an area of concern where improvements are required."

"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."

"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."

"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."

More Prometheus cons

Pricing and Cost Advice

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"Licensing is a little steep."

More OpenText SiteScope pricing and cost advice

"The product is expensive compared to Datadog."

"Prometheus is an open-source solution."

"We use the solution's open-source version."

"My company uses the open-source version of the product."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"Prometheus is an open-source solution."

"It is an open-source tool."

"This is an open-source solution."

More Prometheus pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

10%

Government

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is an open-source tool.

What is your primary use case for Prometheus?

We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...

Dynatrace vs OpenText SiteScope

Comparisons

Compared 14% of the time

AppDynamics vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 12% of the time

SCOM vs OpenText SiteScope

Compared 11% of the time

OmniPeek vs OpenText SiteScope

Compared 9% of the time

More OpenText SiteScope Competitors

Azure Monitor vs Prometheus

Compared 16% of the time

Zabbix vs Prometheus

Compared 11% of the time

Dynatrace vs Prometheus

Compared 9% of the time

New Relic vs Prometheus

Compared 9% of the time

Apache SkyWalking vs Prometheus

Compared 7% of the time

More Prometheus Competitors

Product Reports

OpenText SiteScope

Download OpenText SiteScope product report

Download Prometheus product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Learn More

OpenText

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Information Not Available

OpenText SiteScope vs. Prometheus