OpenText SiteScope vs Prometheus comparison

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OpenText SiteScope

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Prometheus are both robust monitoring solutions. OpenText SiteScope excels in support and ease of deployment, while Prometheus outshines with its advanced features and overall value for cost.

What features are offered by OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope offers comprehensive monitoring across various platforms and applications, ease of use in simpler environments, and robust customer support. Prometheus provides flexibility through its open-source nature, powerful querying with PromQL, and superior handling of large-scale metrics.

What areas of improvement can be found in OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope could improve integration with newer cloud technologies, offer more intuitive configuration options, and enhance scalability. Prometheus has a steep learning curve, requires more out-of-the-box integrations, and could benefit from a more user-friendly interface.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope is straightforward to deploy and has exceptional customer support. Prometheus's deployment is more complex due to its customizable nature, but it provides extensive documentation aiding in deployment.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Prometheus?

OpenText SiteScope's pricing is higher, balanced by strong support and user-friendly deployment. Prometheus, being open-source, offers a cost-effective alternative with a steeper learning curve, but users commend its significant ROI when implemented effectively.

To learn more, read our detailed OpenText SiteScope vs. Prometheus Report (Updated: January 2025).

OpenText SiteScope vs. Prometheus

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.5% compared to the previous year. The mindshare of Prometheus is 3.4%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence

The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Read full review

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."

"For the system environment, SiteScope can be useful."

"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"Infrastructure monitoring is the most valuable feature."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"The stability of the Micro Focus Voltage SiteScope is good."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

More OpenText SiteScope pros

"The product's initial setup phase is very easy."

"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."

"It is an efficient solution."

"It has lots of APIs and libraries to integrate with any kind of language."

"The scalability of Prometheus is very good."

"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."

"The best thing about Prometheus is its integration."

"The product’s scalability is valuable."

More Prometheus pros

Cons

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"They need to offer better technical support, which, right now, is not helpful or responsive."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"The graphs and dashboard in the solution are areas that need improvement."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

More OpenText SiteScope cons

"There is a tool called Prometheus Exporter that doesn't work well."

"The product must improve its documentation."

"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."

"The setup process could be more straightforward."

"Lacks the ability to clusterize."

"I would like to see improvement in the analysis tools and customization features."

"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."

"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."

More Prometheus cons

Pricing and Cost Advice

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"Licensing is a little steep."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

More OpenText SiteScope pricing and cost advice

"The product is free."

"This is an open-source solution."

"The solution is not expensive."

"We have the open-source version, so we don't pay for it."

"The product is expensive compared to Datadog."

"We use the solution's open-source version."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"Prometheus is an open-source solution."

More Prometheus pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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838,713 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

Government

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

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Product Reports

Download OpenText SiteScope product report

OpenText SiteScope

February 2025

Download Prometheus product report

February 2025

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

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