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Opsgenie vs SIGNL4 comparison

Atlassian and Derdack are both solutions in the IT Alerting and Incident Management category. Atlassian is ranked #2 with an average rating of 8.0, while Derdack is ranked #18. Atlassian holds a 23.3% mindshare in IMS, compared to Derdack’s 0.7% mindshare. Additionally, 100% of Atlassian users are willing to recommend the solution.
Opsgenie
Read 14 Opsgenie reviews
  • 2,627 Views
  • 1,723 Comparison Views
100% willing to recommend
SIGNL4
  • 48 Views
  • 35 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Opsgenie and SIGNL4 based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Atlassian, Splunk and others in IT Alerting and Incident Management.

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To learn more, read our detailed IT Alerting and Incident Management Report (Updated: October 2024).
Buyer's Guide
IT Alerting and Incident Management
October 2024
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Categories and Ranking

Opsgenie
Ranking in IT Alerting and Incident Management
2nd
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
SIGNL4
Ranking in IT Alerting and Incident Management
18th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2024, in the IT Alerting and Incident Management category, the mindshare of Opsgenie is 23.3%, down from 27.1% compared to the previous year. The mindshare of SIGNL4 is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management
 

Featured Reviews

Syed Mohammad Arshad - PeerSpot reviewer
Oct 3, 2022
The price is competitive and it's easy to use and configure
We are using the cloud version of Atlassian products now, but I think the Data Center version we used earlier was much more user-friendly. There are lots of limitations in the cloud version The add-on or features that work with the Data Center versions are not compatible with the cloud version. Opsgenie fits on top of the base application, which is Jira Service Management. Jira Service Management is an investigation. Previously, we had Jira Service Management and PagerDuty running on top of that. Now, Opsgenie is bundled as a part of JSM. However, when we switched to the cloud version, many of the features have become a bit complicated compared to the Data Center version I had used for years. It might be due to an architectural change or some other reason: Also, it would be nice if Opsgenie had the ability to import rosters from other sources like you can do in PagerDuty.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The pricing is fine. I would rate the pricing a six out of ten, with one being high price and ten being low price."
"We have opted for a yearly subscription. The initial quote given was about $29, but I don't know the actual price. There might be some negotiations during renewal."
"I'm not the person who dealt with Opsgenie in terms of pricing, and I don't know how the solution compares to other solutions in the market, price-wise. I won't be able to say if it gives you the best value for money or not, but if Opsgenie gives good value for money, then I don't see a reason why you shouldn't use it."
"The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability."
"I rate Opsgenie eight out of 10 for affordability. Opsgenie is on the cheaper side, and it fits our budget. I estimate the license costs around $400 to 500 annually for 15 users. The price is available on the internet. It's a standard, straightforward price."
"Integration with other solutions is one of the most valuable features of Opsgenie."
"The cost of the solution depends on the package you select and is per user."
"The solution's prices are exorbitant."
More Opsgenie pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
27%
Financial Services Firm
11%
Retailer
6%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Opsgenie?
That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie.
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What is your experience regarding pricing and costs for Opsgenie?
The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability.
See all answers
What needs improvement with Opsgenie?
Initially, Opsgenie had bidirectional integration with Jira Service Management, but that functionality has been scaled back. Previously, Opsgenie was adept at managing incidents within its ecosyste...
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Comparisons

PagerDuty Operations Cloud vs Opsgenie Logo
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Compared 58% of the time
Splunk On-Call vs Opsgenie Logo
Splunk On-Call vs Opsgenie
Compared 18% of the time
Everbridge IT Alerting vs Opsgenie Logo
Everbridge IT Alerting vs Opsgenie
Compared 9% of the time
xMatters vs Opsgenie Logo
xMatters vs Opsgenie
Compared 7% of the time
BigPanda vs Opsgenie Logo
BigPanda vs Opsgenie
Compared 4% of the time
More Opsgenie Competitors
No data available
 

Product Reports

Buyer's Guide
Opsgenie
October 2024
Opsgenie reportDownload Opsgenie product report
Buyer's Guide
IT Alerting and Incident Management
October 2024
SIGNL4 reportDownload SIGNL4 product report
 

Learn More

Atlassian
Derdack
 

Overview

Users are empowered to manage their contact details and notification preferences in a single location, hence the administrators don't have to maintain this information at each application. OpsGenie is a cloud based service with reliable, distributed architecture that is replicated in multiple data centers, and monitored around the clock. The lifecycle for each alert, notifications, actions taken by users, are recorded and reported to enable admins to easily analyze what happened. No more wasting time, digging up log files. No more finger pointing.

Most enterprises employ multitude of tools for IT management: for monitoring, ticketing, configuration and change management, etc. Although each of these tools may be individually capable of sending notifications via email or SMS, it is a burden for administrators to maintain the same information in each of these multiple, disparate systems. 

OpsGenie enables organizations to consolidate notification management into a single management system. OpsGenie enables users to maintain their own contact details and preferences in one place, eliminating duplication of data, reducing administrative overhead.

When critical systems fail or incidents happen, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. Through convenient interfaces like email and webhooks, SIGNL4 adds mobile alerting and incident response capabilities to IT, IoT, SCADA and other technical systems. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.

 

Sample Customers

2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report
Daimler, Scania, Zain
Buyer's Guide
IT Alerting and Incident Management
October 2024
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