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Perfecto vs SmartBear LoadNinja comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Perfecto
Ranking in Performance Testing Tools
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
Functional Testing Tools (15th), Mobile App Testing Tools (8th), Test Automation Tools (22nd)
SmartBear LoadNinja
Ranking in Performance Testing Tools
11th
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Load Testing Tools (12th)
 

Mindshare comparison

As of April 2025, in the Performance Testing Tools category, the mindshare of Perfecto is 1.0%, up from 0.6% compared to the previous year. The mindshare of SmartBear LoadNinja is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Performance Testing Tools
 

Featured Reviews

Roland Castelino - PeerSpot reviewer
Its reporting allows us to have a clear view regarding what tests have been executed
The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature. We leverage Perfecto’s reporting and analytics a lot. From the CI Dashboard, it is mainly the status, which is the past, failure count, and time consumption, e.g., how much time did an average test or script take? Along with that, it provides the historical view compared to the previous result, e.g., am I a pass or fail? Also, the stack trace is very important. Whenever a pass occurs, we don't look beyond that. However, whenever a failure occurs, the stack trace information that it gives us is pretty critical for us when figuring out where failures lie. It gives a summary for the pass/fail count, total test count, the historical view, time consumption for each test as well as the total tests, and the stack rate of the failure. Perfecto's analytics are very important since we use them on a daily basis. We run our executions daily. After every execution, we pull information from the Perfecto reporting system and share that with our stakeholders. Having this information accurately reported is pretty important for us, so everybody is aware of the current status of the product. That way, we can evaluate the health of the product or environment against that which has been executed. Therefore, it helps make those real-time decisions and highlights the impact to the business. I found Perfecto to be pretty easy to use while executing against cross-platforms. The main reason is because the same script or test automation where we execute on multiple platforms has minimal changes that I need to do. Also, it is easy for me to set up an execution on one platform, then on another platform, either in parallel or one after the other. Parallel opportunities save me time. Once the execution has been completed across these different configurations, I can always check and compare, e.g., what are the differences and consistencies? We utilize Perfecto’s cloud-based lab to test across devices, browsers, and OSs. I use it occasionally for manual testing. Though, there are other team members who use it more frequently than I do. I use it mainly for executing my automated tests. We have the Perfecto lab, cloud devices, and machines. I can program my test to execute against any of those devices, which gives me more confidence in my product. I can compare and see how my product or application functionally behaves across these different devices and from a UI point of view, which helps me a lot. The device lab is extremely important to our testing operations. We rely on having multiple devices up and running all the time. Whenever we kick off an execution, there are multiple reasons why executions may get triggered: * CodeCommit * A scheduled job. * Might be on-demand by any stakeholder. We need the lab to be available, as we need devices up and running for executions to take place. Also, the devices help since they allow us to have parallel execution, and not just wait for a sequential device to become free and available. Therefore, volume is definitely key. It also gives us an opportunity to compare execution across platforms in that space. It is extremely important to you that the lab provides same-day access to new devices since we analyze that data every single day after execution. Perfecto provides their own framework called Quantum Framework. That is one option. The other option is, if I want to have my own framework, I can have a Java-based Maven project, take a Selenium library, AppiumLibrary, and REST Assured library, and utilize the open-source framework. It is easy for us to connect to Perfecto, no matter what framework we use, as long as it has these core libraries in it. I can design and structure it any way that I want. The execution will happen in Perfecto no matter what since they have support for these tools or libraries. It is pretty neat that way. We are not dependent on using just one particular framework to use Perfecto. While there are still some framework limitations, there is the opportunity to use multiple, different open-source frameworks, then pass the execution to Perfecto. We can use most frameworks, then design and craft it any way that we want, then just pass the execution to Perfecto.
Kapil Tarka - PeerSpot reviewer
Easy to use with good documentation and helpful support
It's a new tool when I compare it with LoadViewer and HP LoadRunner. It needs time to mature. For example, it needs to improve concurrency. When you run a test suite, your scripts will generate some test data. If we are running a banking application and then we are running a full end-to-end suite, there are many actions that need testing. There's a lot of data getting generated. There should be a variable that we can store for later in our later test cases. We need data management and dynamic data generation to be able to capture the data which is generated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automated testing."
"The quality of our software has improved since we implemented this solution."
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost."
"The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video."
"One of the good things about Perfecto is the scalability that it provides."
"There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed."
"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
"It creates a faster production cycle and is quick to market. Things get deployed earlier because the testing happens on time. We can do a lot of panelization, so a lot of test phases can happen in a panel. People don't have to wait for a device to come to them. They can access multiple devices at the same time and do testing at the same time."
"SmartBear LoadNinja is easy to use and implement."
"We are happy with the technical support."
"It's a very simple tool for performance testing."
 

Cons

"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI."
"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
"It would be ideal if there was a complete integration with other test management tools and other applications like HPLM, Micro Focus, or Microsoft Azure."
"I would like to see the inclusion of machine learning features. If we can have that, it will be a better tool."
"Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."
"It needs time to mature."
"As we ran the test, we couldn't see the real-time results of how the solution behaved for 200 to 400 virtual users."
"On a smaller scale, there will be no budget issues, but as we expand to a larger user base, I believe we will face some pricing challenges."
 

Pricing and Cost Advice

"It's definitely on the higher end of prices for this type of service."
"Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
"I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
"Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
"This is an expensive solution compared to others, by 30% to 40%."
"Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
"Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
"Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
"Certainly, the cost could be reduced."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
20%
Manufacturing Company
9%
Insurance Company
4%
Computer Software Company
13%
Healthcare Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear LoadComplete?
SmartBear LoadNinja is easy to use and implement.
What needs improvement with SmartBear LoadComplete?
SmartBear LoadNinja presented issues around some use cases that we wanted to do. We were using the solution to simulate using a browser and to give some browser access to our use case for multiple ...
What advice do you have for others considering SmartBear LoadComplete?
For API, we were previously using JMeter, which is an open-source solution. Overall, I rate SmartBear LoadNinja a seven out of ten.
 

Comparisons

 

Also Known As

Perfecto Mobile, Perfecto Web
SmartBear LoadComplete
 

Overview

 

Sample Customers

Virgin Media, Paychex, Rabobank, R+V, Discover
Falafel Software
Find out what your peers are saying about Perfecto vs. SmartBear LoadNinja and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.