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Prisma Access by Palo Alto Networks vs SonicWall Netextender comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd)
SonicWall Netextender
Ranking in Enterprise Infrastructure VPN
15th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Enterprise Infrastructure VPN category, the mindshare of Prisma Access by Palo Alto Networks is 6.6%, up from 5.4% compared to the previous year. The mindshare of SonicWall Netextender is 3.8%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Ángel García Favieres - PeerSpot reviewer
Experience seamless networking with reliable support and enhanced security
It is all about the interface. The Prisma Access by Palo Alto Networks interface is more difficult than FortiGate. The area where we encountered most problems was the permissions system. When the client wanted to give me access, they did not want to give me super admin access because they wanted me to have access only for specific tasks. We had significant trouble with configuring those permissions and making them work, as there are many options on the permissions panel. The permissions tab should be more generalized. There are so many options that you always have to open a case for technical support. The technical support team resolved these issues effectively, but this remains an area for improvement.
JayPrajapati - PeerSpot reviewer
Allows using a custom port for the VPN connection and provides very satisfactory customer support
In the past, customers wanted an application that could run directly upon starting the PC, automatically connecting to the firewall. We were not able to do it in NetExtender. This was something customers wanted, but we couldn't provide due to NetExtender's limitations. I feel NetExtender might have rolled out this feature. In future releases, introductions of AI features would be really helpful. For example, we faced a situation where a customer wanted to allow Office 365 access without any kind of internet, just through the local internet. Office 365 has multiple dynamic IPs and URLs that can be updated daily, making it difficult to allow. If there were an AI-based solution that could bring those URLs and new IP addresses to the firewall and add them to the rule, that would be very helpful. That is just one scenario; there are multiple things AI could help with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"The overall rating for GlobalProtect is nine out of ten."
"I like it because it's very easy to use. You install the client and you have to know your gateway, but that's something we give to our users. Beyond that, it takes about three seconds to train them on how to use it. And it just works well. That's great for us because it means less administrative time."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"The initial setup is pretty straightforward."
"It allows us to work remotely."
"The best features of the SonicWall Netextender were its ease of use."
"One of the most valuable features of SonicWall Netextender is the integration of VPN accounts with Microsoft Identity Management, which enables us to enforce secure access through Microsoft Intune and conditional access policies. This helps ensure that only authorized individuals are able to access the VPN, rather than anyone with knowledge of a password."
"I found nothing of value in this solution."
"It can support multifactor authentication. Also, it is a very basic application."
"Employees can have access to the network from home."
"My company opted for this solution because it can individually perform. Basically, we don't require load balancers and all those additional feature sets or additional devices that might be required. The solution can handle the certificate, DNS queries, and all that stuff individually."
 

Cons

"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"I would like the solution to support a different type of authentication. We can't configure a secondary method for our portal."
"The product's current price is an area of shortcoming where improvements are required."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"The product does not work well."
"In future releases, introductions of AI features would be really helpful."
"The only concern I do have is with the zero trust, and the solution is not coping with the newer technologies as much as it needs to do on that particular factor."
"The UI could be a little better."
"The solution takes up a lot of bandwidth."
"SonicWall can be difficult for some people, but I don't find it difficult. Some companies provide a VPN client for free, but you have to pay for NetExtender."
"Sometimes you can get bounced around through the departments until you find the right one. Sometimes if you don't have the most current support contract or your license is out of date, they won't even talk to you."
"They need to rewrite the software to make it a usable product."
 

Pricing and Cost Advice

"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"Compared to other products, the price is slightly high."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"This is not an expensive product and everything is included with one license."
"The pricing for this solution is on the higher end."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"You have to pay for its license. There are some other companies that provide a VPN client for free. When you buy NetExtender, its license is available for one, three, or five years."
"Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, or Fortinet, it is a little cheaper."
"The price of SonicWall Netextender is reasonable. Whether it's a small shop with only five users or a larger operation with 130 users, we have received no complaints or objections regarding cost from any of the clients we are looking to deploy it with."
"The solution has a pretty good price."
"Cost wise, it would be a few hundred dollars for the base appliance with the first five clients. Then from there, your cost per seat depends on how many you're getting. It's a one-time cost, and then you have a few hundred dollars a year for the maintenance contract once you get the one-time seat costs out of the way."
"After a certain number of users, you require extra licensing."
"The solution is cheap itself, not too costly."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
Computer Software Company
16%
Educational Organization
7%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What is your experience regarding pricing and costs for SonicWall Netextender?
Pricing is a simple thing. We have the key, and we need to enter it in the SonicWall official portal. That's all. Compared to others, it is cheaper. When we compare it with Palo Alto, Check Point, ...
What needs improvement with SonicWall Netextender?
I cannot think of specific areas that could be improved with the SonicWall Netextender. The main focus should be on continuous improvements to address any CVEs or vulnerabilities to ensure they're ...
 

Also Known As

Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Information Not Available
Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. SonicWall Netextender and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.