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Prisma Cloud by Palo Alto Networks vs Symantec Data Center Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
Web Application Firewall (WAF) (8th), Container Security (2nd), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
Symantec Data Center Security
Average Rating
7.6
Reviews Sentiment
4.9
Number of Reviews
12
Ranking in other categories
Cloud and Data Center Security (11th)
 

Mindshare comparison

Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Prisma Cloud by Palo Alto Networks10.7%
Wiz13.1%
Microsoft Defender for Cloud7.8%
Other68.4%
Cloud-Native Application Protection Platforms (CNAPP)
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
Symantec Data Center Security3.1%
Illumio14.9%
Akamai Guardicore Segmentation13.8%
Other68.2%
Cloud and Data Center Security
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
Muhammad Ejaz ul Hassan - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Continuous server hardening has protected critical legacy workloads and simplified security control
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As a user protecting your infrastructure, you need to sell the value to your management. Management buys the tool for preventing threats, and it works for them. However, you cannot sell it because every solution needs to show what happened in the last few years or how you will be protected in the future. Reporting is the most important thing for the CIO level, not the admin level. I have seen Symantec really lag in this area. I am creating my own tool to build a dashboard to share with the CIO level because they want to know what happened last week, last month, and last year. These reports will tell you about activities. Symantec changed the licensing when Broadcom acquired the company. The question of who will provide support became unclear. Support has now changed and they are making money. I have seen that most of the time when you ask implementation questions, they do not answer you. If you have a problem, they give you a low-level engineer at the first level. This delays resolution. Support has to be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate TotalCloud's real-time protection and remediation features. The remediation options include automated one-click remedies and custom changes that help manage vulnerabilities efficiently."
"The best features in Qualys TotalCloud include the total asset management of the cloud environment. It is very easy to export the report and see the vulnerabilities related to the cloud specifically."
"TotalCloud provides the easiest and the best approach for cloud infrastructure management."
"I appreciate Qualys TotalCloud's ability to onboard any type of device with ease, including containers."
"Once you have your vulnerabilities fixed and your patches pushed out using Qualys TotalCloud, then you are able to eliminate threats and cyber risk."
"TruRisk Insights is the most important innovation they've released this year."
"The platform's unified view of the organization proves particularly valuable for leadership team meetings."
"Qualys TotalCloud has significantly improved our organization by automating our reporting processes, reducing the time spent on report creation from two hours to less than fifteen to twenty minutes."
"It gives us a central location to see what the security posture is like for multiple cloud providers."
"This positively affected our confidence in your security and compliance. No matter how complex the environment is, the the seamless integration from the top layer itself give us the immediate visibility on the number of services."
"The most valuable feature of Prisma Cloud for our clients is CSPM, as it helps clients gain visibility into all the assets with their cloud providers."
"The application visibility is amazing. For example, sometimes we don't know what a particular custom port is for and what is running on it. The visibility enables us to identify applications, what the protocol is, and what service is behind it. Within Azure, it is doing a great job of providing visibility. We know exactly what is passing through our network. If there is an issue of any sort we are able to quickly detect it and fix the problem."
"The client wasn't using all of the features, but the one that stood out was infrastructure-as-code (IaC). I built IaC use cases and was trying to get them to use it. I also liked cloud workload protection. I worked with the vulnerability management team to develop a process. It's a manual process, so it can be challenging to remediate many image or container issues. It was nice that we could build out a reporting process and download the reports. The reports are solid."
"Prisma Cloud's most valuable feature is its user identification capabilities."
"The CWP module, runtime protection, and WAAS API are valuable."
"Prisma has massively reduced our alert investigation times; it is 50 times quicker, turning an issue investigation from two hours into two minutes compared to a cloud-native solution."
"The most valuable feature is the centralized console, which can handle different products that we have."
"The monitoring in the management console allows us to find out what is going wrong, and it gets reports even before the user reports it."
"The console and tools are very user-friendly."
"The granularity of applying the policies is valuable."
"The most valuable feature is the centralized console, which can handle different products that we have."
"The most valuable feature is the endpoint protection system."
"Symantec Data Center Security, as a name, represents the perfect solution if you want to harden your servers."
"We use the product to prevent unauthorized access to data, systems, and servers. It provides essential features for data center security."
 

Cons

"Qualys TotalCloud has the potential to improve by integrating a hybrid platform for comprehensive management of both on-premises and cloud infrastructures."
"Two areas for improvement in Qualys TotalCloud are the speed of the public cloud platform and vulnerability detection."
"Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA."
"TotalCloud could improve the classification of vulnerabilities. Specifically, it could enhance the categorization of what aspects fall under patches resolved by OS or software updates and what pertains to configuration adjustments."
"Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies."
"Areas that need improvement in every solution include the remediation part. The remediation steps should be simple enough for everyone to understand."
"The system is not 100% secure yet, so proactive threat hunting could be enhanced to be more proactive than the current system."
"I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"We'd like to have more native integration with clouds and additional security checks in the future."
"They should improve the user experience."
"While Prisma provides a lot of visibility, it also creates a ton of work."
"Prisma Cloud supports generating CSV files, but I would also like it to generate PDF files for reporting."
"If I were to improve Prisma Cloud by Palo Alto Networks, I would enhance the integration with other vendors."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be."
"We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view."
"The product blocks certain processes, even after allowlisting them."
"Since the acquisition of Symantec, our customers have not been satisfied with this solution."
"Adding more compatibility with common products like Microsoft would be a plus."
"This solution clashes with Microsoft defender, which results in performance degradation on the machine."
"A user or administrator making the policy in the DCS should have a very thorough knowledge of the operating system or policy making. You have to be very specific about the data structure."
"Symantec is lagging on the reporting side."
"The support is very bad. They're not fast at all. Trend Micro's support is much better."
"There is plenty of room for improvement with this product, and it could start with platform metrics."
 

Pricing and Cost Advice

"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"Qualys TotalCloud is expensive."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"TotalCloud's price is about right where I would expect it to be."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"This solution is good for a company with at least 400 people that must be connected remotely. For smaller companies, it can be too expensive."
"The pricing is reasonable."
"Its price is reasonable as compared to other products. The main challenge is explaining the licensing model to customers. It isn't a problem related to Palo Alto. Commonly, people don't understand cloud licensing or security licensing. When they have fixed virtual machines, they know what they are going to be charged, but when it comes to cloud automation, it is hard for them to get clarity in case of high workloads or when they have enabled auto-scaling, etc. It would be helpful if Palo Alto can educate people on their licensing programs."
"The cost was not on the higher side. Overall, the cost gets recovered with its implementation."
"Prisma Cloud is cost-efficient, but the credits are on the higher end."
"The pricing structure is easy to understand. Depending on the use case the pricing of the solution can be different. There are not any additional costs to the standard living fees."
"I don't know a better way to do it, but their licensing is a little confusing. That's due to the breadth of different types of technologies they are trying to cover. The way you license depends on where you're securing. When they were Twistlock it was a simple licensing scheme and you could tell what you were doing. Now that they've changed that scheme with Palo Alto, it is quite confusing. It's very difficult to predict what your costs are going to be as you try to expand coverage."
"The pricing for Prisma Cloud is high. Providing a pay-as-you-go model or pricing options tailored for medium and small enterprises could help attract more clients."
"It is notably more expensive when compared to other solutions."
"Compared to some other solutions, such as CrowdStrike, Symantec is more expensive."
"The product is a bit costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
Construction Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise28
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise20
Large Enterprise57
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
What needs improvement with Symantec Data Center Security?
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As...
What is your primary use case for Symantec Data Center Security?
As a partner support, we handle all Symantec products for various clients. Currently, we work with DLP, Symantec Endp...
What advice do you have for others considering Symantec Data Center Security?
I am still a Symantec partner. Price rating is five out of ten. Symantec Data Center Security is a perfect solution, ...
 

Also Known As

Qualys TotalCloud with FlexScan
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
No data available
 

Overview

 

Sample Customers

Information Not Available
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Information Not Available
Find out what your peers are saying about Prisma Cloud by Palo Alto Networks vs. Symantec Data Center Security and other solutions. Updated: May 2023.
896,563 professionals have used our research since 2012.