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Prisma Cloud by Palo Alto Networks vs Symantec Data Center Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
Web Application Firewall (WAF) (8th), Container Security (2nd), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
Symantec Data Center Security
Average Rating
7.6
Reviews Sentiment
4.9
Number of Reviews
12
Ranking in other categories
Cloud and Data Center Security (12th)
 

Mindshare comparison

Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Prisma Cloud by Palo Alto Networks10.6%
Wiz12.7%
Microsoft Defender for Cloud7.6%
Other69.1%
Cloud-Native Application Protection Platforms (CNAPP)
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
Symantec Data Center Security3.3%
Illumio Segmentation14.8%
Akamai Guardicore Segmentation13.2%
Other68.7%
Cloud and Data Center Security
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
Muhammad Ejaz ul Hassan - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Continuous server hardening has protected critical legacy workloads and simplified security control
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As a user protecting your infrastructure, you need to sell the value to your management. Management buys the tool for preventing threats, and it works for them. However, you cannot sell it because every solution needs to show what happened in the last few years or how you will be protected in the future. Reporting is the most important thing for the CIO level, not the admin level. I have seen Symantec really lag in this area. I am creating my own tool to build a dashboard to share with the CIO level because they want to know what happened last week, last month, and last year. These reports will tell you about activities. Symantec changed the licensing when Broadcom acquired the company. The question of who will provide support became unclear. Support has now changed and they are making money. I have seen that most of the time when you ask implementation questions, they do not answer you. If you have a problem, they give you a low-level engineer at the first level. This delays resolution. Support has to be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability is good as well. I would rate it ten out of ten."
"If I had to say something positive about the product that brings me the biggest benefit, I would say it has accurate reports, gets new update CVEs, zero-day attack detection, and is easy to manage with its GUI."
"I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily"
"I would definitely recommend it because it is easy to handle any cloud resources."
"If someone were to ask me to review Qualys TotalCloud, I would summarize it as an end-to-end solution for cloud security with visibility and governance-grade controls without needing to manage multiple disconnected tools."
"Qualys TotalCloud has helped us view our risk structure, vulnerabilities, and security posture."
"Qualys TotalCloud provides a single, prioritized view based on requirements such as identifying the most vulnerable assets and calculating the average time to remediate vulnerabilities."
"The dashboards are particularly valuable as they offer a comprehensive view of the environment, highlighting any misconfigurations."
"In addition to that, I can get a snapshot of what I deemed were the priority vulnerabilities, whether it was identity access management, key rotation, or secrets management. Whatever you deem to be a priority for mitigating threats for your environment, you can get that as a snapshot."
"Prisma Cloud offers robust runtime scanning capabilities, which is beneficial for security teams."
"One feature we like is the amount of data Prisma gives us. Some infrastructure and platform vulnerabilities that in the cloud are hard to detect, and we were unaware of some of these. It's critical to shed light on these. For example, you create virtual machines and forget about them, but when you revisit them, some vulnerabilities may be detected."
"This solution will ensure that we've got a more secure environment, mitigating any sort of bad actors coming in and either destroying or disrupting the environment."
"This solution provides us with a single tool to protect all of our cloud resources and applications without having to manage and reconcile different security and compliance reports."
"The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls."
"The policies that come prepackaged in the tool have been very valuable to us. They're accurate and they provide good guidance as to why the policy was created, as well as how to remediate anything that violates the policy."
"The Cloud Workload Protection module is a very strong solution. I like the Cloud Workload Protection part. It is something I have not used for the banking client, but I had a chance to try it out for roughly a month on actual deployment of another customer. That part was really robust. Cloud Workload Protection would be the main feature that I enjoy the most."
"Good file integrity monitoring features."
"The granularity of applying the policies is valuable."
"The most valuable feature is the endpoint protection system."
"The file integrity monitoring features are the most valuable features of this product."
"We use the product to prevent unauthorized access to data, systems, and servers. It provides essential features for data center security."
"The real strength lies in its straightforward approach, offering just two key policies: prevention and detection."
"We have not reduced manpower, the number of servers has gone up, but the number of incidents has tricked down to single digits."
"The ability to finely control permissions and restrictions on servers or assets through a customizable rule set is a key strength."
 

Cons

"Regarding technical support from Qualys, they respond, but the response time can be too long. Sometimes we need to wait weeks for solutions to simple questions."
"The patching process with Qualys Patch Management, which is part of TotalCloud, does not cover installing certain prerequisites on the servers or workstations. This shortcoming means we must rely on SCCM when any service stack updates or additional prerequisites are needed."
"The support is not up to the mark and seems to be overburdened."
"Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA."
"The downside is only in container security, but it has not been a long time since they introduced these models."
"Overall, we are satisfied with it. However, the response part of the Cloud Detection and Response (CDR) module can be improved. It is not yet in place according to requirements; it is not completely available even though the module has been released."
"Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies."
"The cloud licensing unit system is unclear, especially since "units" aren't well-defined."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"While Prisma provides a lot of visibility, it also creates a ton of work. Most customers that implement Prisma Cloud have thousands of alerts that are urgent."
"Having auto Defender upgrades so that we do not have to upgrade Defender manually would be helpful."
"While the documentation continually improves, it still has limitations compared to the extensive resources available for older products like hardware firewalls, which have been around for approximately 20 years."
"The UI is the worst."
"The integration of the Compute function into the cloud monitoring function—because those are two different tools that are being combined together—could use some more work. It still feels a little bit disjointed."
"It provides all the cloud details but is not entirely linked to the compute model."
"Today, I won't recommend Palo Alto Prisma to someone because I'm not confident about their support."
"The product blocks certain processes, even after allowlisting them."
"I think that technical support in general is not really capable of doing their work. They don't have enough knowledge to provide quick solutions, so we usually try to resolve problems within our team."
"It would be advantageous if Symantec or Broadcom, given the rebranding, could simplify the process, enabling users to leverage the antivirus functionality more easily."
"Symantec is lagging on the reporting side."
"They need to develop a more flexible product that can be scaled such that it fits well into a small business or a bigger, enterprise-level solution."
"Agent management is a challenging task."
"A user or administrator making the policy in the DCS should have a very thorough knowledge of the operating system or policy making. You have to be very specific about the data structure."
"There is plenty of room for improvement with this product, and it could start with platform metrics."
 

Pricing and Cost Advice

"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"TotalCloud's price is about right where I would expect it to be."
"The cost is high, but it meets our organizational needs."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"Qualys TotalCloud is expensive."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"The pricing of the solution is fair."
"It is an expensive tool. It is not cheap technology. It is a serious investment for any customer. Customers typically buy it together with services. In my experience, customers buying Prisma Cloud are prepared to pay for the implementation and the tool itself."
"The price for Prisma Cloud is reasonable."
"This solution is good for a company with at least 400 people that must be connected remotely. For smaller companies, it can be too expensive."
"The pricing for Prisma Cloud is high. Providing a pay-as-you-go model or pricing options tailored for medium and small enterprises could help attract more clients."
"Prisma Cloud is more expensive than some other solutions, but when we consider all of its use cases, the cost averages out."
"It is fairly priced. However, its price can be better so that small banks or small organizations can afford it and adopt it to secure their environment and data."
"If you pay for three years of Palo Alto, it's better. If you're planning on doing this, it's obviously not going to be for one year, so it's better if you go with a three-year license... The only challenge we have is with the public cloud vendor pricing. The biggest lesson I have learned is around the issues related to pricing for public cloud. So when you are doing your segmentation and design, it is extremely important that you work with someone who knows and understands what kinds of needs you will have in the future and how what you are doing will affect you in terms of costs."
"The product is a bit costly."
"Compared to some other solutions, such as CrowdStrike, Symantec is more expensive."
"It is notably more expensive when compared to other solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
13%
Outsourcing Company
10%
Comms Service Provider
7%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
Construction Company
14%
Manufacturing Company
7%
Outsourcing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise29
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise21
Large Enterprise58
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
What needs improvement with Symantec Data Center Security?
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As...
What is your primary use case for Symantec Data Center Security?
As a partner support, we handle all Symantec products for various clients. Currently, we work with DLP, Symantec Endp...
What advice do you have for others considering Symantec Data Center Security?
I am still a Symantec partner. Price rating is five out of ten. Symantec Data Center Security is a perfect solution, ...
 

Also Known As

Qualys TotalCloud with FlexScan
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
No data available
 

Overview

 

Sample Customers

Information Not Available
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Information Not Available
Find out what your peers are saying about Wiz, Palo Alto Networks, SentinelOne and others in Cloud-Native Application Protection Platforms (CNAPP). Updated: July 2026.
904,973 professionals have used our research since 2012.