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Prometheus vs SolarWinds Pingdom comparison

Prometheus and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. Prometheus is ranked #9 with an average rating of 8.3, while SolarWinds is ranked #56 with an average rating of 6.0. Prometheus holds a 3.4% mindshare in APM, compared to SolarWinds’s 0.3% mindshare. Additionally, 100% of Prometheus users are willing to recommend the solution, compared to 75% of SolarWinds users who would recommend it.
Prometheus
Read 33 Prometheus reviews
  • 6,878 Views
  • 6,098 Comparison Views
100% willing to recommend
SolarWinds Pingdom
Read 4 SolarWinds Pingdom reviews
  • 713 Views
  • 442 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

SolarWinds Pingdom and Prometheus are prominent monitoring tools offering distinct advantages in the website performance and application monitoring category. SolarWinds Pingdom seems to have the upper hand in ease of use and customer support, while Prometheus stands out for its advanced features and customization options.

Features: SolarWinds Pingdom is praised for its robust tracking and alerting capabilities, seamless integration with various platforms, and user-friendly interface. Prometheus garners accolades for its extensive application monitoring, scalability in complex environments, and flexibility in managing various data sources, providing it with a feature edge.

Room for Improvement: SolarWinds Pingdom could benefit from more advanced analytical tools, expanded integrations, and enhanced customizability. Prometheus users note the need for a more streamlined initial setup process, improved documentation, and better UI/UX design to reduce the learning curve.

Ease of Deployment and Customer Service: SolarWinds Pingdom offers straightforward deployment and exceptional customer service, making it accessible for users with varying technical expertise. Prometheus, while highly customizable, requires more technical knowledge during setup. Its customer support is adequate but not as highly rated as SolarWinds Pingdom, providing users with a more challenging deployment experience.

Pricing and ROI: SolarWinds Pingdom offers competitive pricing with options starting at $15/month, delivering quick ROI for small to medium-sized operations needing reliable monitoring. Prometheus may have higher setup costs due to its complexity, but it provides significant ROI for large-scale deployments with its extensive features and capabilities.

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Buyer's Guide
Prometheus vs. SolarWinds Pingdom
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.1
Prometheus users frequently receive support from documentation, online communities, and internal teams, reducing the need for direct technical assistance.
No sentiment score available
 

Room For Improvement

Sentiment score
4.6
Prometheus needs improvements in query language, UI, documentation, visualization tools, integration, security monitoring, error handling, and pricing.
No sentiment score available
 

Scalability Issues

Sentiment score
6.4
Prometheus is highly scalable, integrates with projects like Thanos, supports enterprise needs, but some users seek parameter improvements.
No sentiment score available
 

Setup Cost

No sentiment score available
Prometheus is favored for affordability due to its open-source model, often chosen over pricier alternatives like New Relic and Datadog.
No sentiment score available
 

Stability Issues

Sentiment score
9.3
Prometheus is stable and efficient, with occasional performance issues, commonly used in Docker Compose and Kubernetes environments.
No sentiment score available
 

Valuable Features

Sentiment score
8.7
Prometheus is highly valued for its integration, flexibility, scalability, powerful querying, Grafana dashboards, easy installation, and robust API support.
No sentiment score available
 

Categories and Ranking

Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
No ranking in other categories
SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
56th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus is 3.4%, down from 3.8% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Noam Blidstein - PeerSpot reviewer
A very flexible open box that can be used vastly to do anything you need
Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.
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Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Educational Organization
59%
Computer Software Company
8%
Financial Services Firm
6%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
See all answers
What is your experience regarding pricing and costs for Prometheus?
Prometheus is an open-source tool.
See all answers
What is your primary use case for Prometheus?
We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...
See all answers
What do you like most about SolarWinds Pingdom?
One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
See all answers
What needs improvement with SolarWinds Pingdom?
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping...
See all answers
What is your primary use case for SolarWinds Pingdom?
SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with...
See all answers
 

Comparisons

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Azure Monitor vs Prometheus
Compared 18% of the time
Zabbix vs Prometheus Logo
Zabbix vs Prometheus
Compared 11% of the time
Dynatrace vs Prometheus Logo
Dynatrace vs Prometheus
Compared 10% of the time
New Relic vs Prometheus Logo
New Relic vs Prometheus
Compared 9% of the time
Apache SkyWalking vs Prometheus Logo
Apache SkyWalking vs Prometheus
Compared 7% of the time
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Azure Monitor vs SolarWinds Pingdom Logo
Azure Monitor vs SolarWinds Pingdom
Compared 50% of the time
Grafana vs SolarWinds Pingdom Logo
Grafana vs SolarWinds Pingdom
Compared 31% of the time
Solarwinds Web Performance Monitor vs SolarWinds Pingdom Logo
Solarwinds Web Performance Monitor vs SolarWinds Pingdom
Compared 19% of the time
More SolarWinds Pingdom Competitors
 

Product Reports

Buyer's Guide
Prometheus
November 2024
Prometheus reportDownload Prometheus product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
November 2024
SolarWinds Pingdom reportDownload SolarWinds Pingdom product report
 

Learn More

Prometheus
SolarWinds
 

Overview

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?
  • Extensive Integrations: Supports APIs and libraries across multiple languages
  • Metrics Collection: Efficiently handles large amounts of metrics
  • Scraping Capabilities: Effective data gathering from applications
  • HTTP Monitoring: Reliable and detailed tracking
  • Grafana Integration: Seamless dashboards and visualizations
  • High Availability: Ensures system reliability
  • Lightweight Configuration: User-friendly setup process
  • Robust Querying: Advanced data querying and long-term storage integration
What benefits should users look for in reviews?
  • Holistic Application Performance: Provides a comprehensive view
  • Scalability: Handles growing amounts of metrics
  • Flexibility: Adapts to various cloud and on-premises environments
  • Reliability: Ensures consistent performance
  • Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

2. Page speed performance monitoring and page rankings.

3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

 

Sample Customers

Information Not Available
Spotify, MailChimp, Slack, Twitter
Buyer's Guide
Prometheus vs. SolarWinds Pingdom
October 2024
Free Report: Prometheus vs. SolarWinds Pingdom
Find out what your peers are saying about Prometheus vs. SolarWinds Pingdom and other solutions. Updated: October 2024.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.