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Prometheus vs SolarWinds Pingdom comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
55th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus is 3.4%, down from 3.5% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to maintain."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"I like its lightweight configuration functions."
"Prometheus is a great solution for monitoring."
"Stability-wise, I rate the solution a ten out of ten."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"Once you set the threshold on your environment, it feels very real-time"
"The most valuable features are monitoring and reporting."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
 

Cons

"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"The solution's error handling part could be improved."
"There is a tool called Prometheus Exporter that doesn't work well."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"The UI and GUI are areas of concern in the product."
"Lacks the ability to clusterize."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
"I would like to see better integration with other products."
"Technical support could use some improvement."
"Some of the functions could improve by making them easier."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
 

Pricing and Cost Advice

"The product is free."
"My company uses the open-source version of the product."
"Prometheus is an open-source tool."
"Prometheus is an open-source solution."
"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
"The solution is free of cost."
"We use the solution's open-source version."
"The tool is open-sourced."
"The license was paid yearly and included technical support."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
"This price of this solution is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
Educational Organization
58%
Computer Software Company
8%
Financial Services Firm
5%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What do you like most about SolarWinds Pingdom?
One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
What needs improvement with SolarWinds Pingdom?
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping...
What is your primary use case for SolarWinds Pingdom?
SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with...
 

Overview

 

Sample Customers

Information Not Available
Spotify, MailChimp, Slack, Twitter
Find out what your peers are saying about Prometheus vs. SolarWinds Pingdom and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.