Prometheus vs SolarWinds Pingdom comparison

Prometheus and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. Prometheus is ranked #8 with an average rating of 8.4, while SolarWinds is ranked #58 with an average rating of 6.0. Prometheus holds a 3.3% mindshare in APM, compared to SolarWinds’s 0.3% mindshare. Additionally, 100% of Prometheus users are willing to recommend the solution, compared to 75% of SolarWinds users who would recommend it.

Prometheus

Read 33 Prometheus reviews

6,761 Views
5,996 Comparison Views

100% willing to recommend

SolarWinds Pingdom

Read 4 SolarWinds Pingdom reviews

692 Views
419 Comparison Views

75% willing to recommend

Prometheus

SolarWinds Pingdom

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

SolarWinds Pingdom and Prometheus are prominent monitoring tools offering distinct advantages in the website performance and application monitoring category. SolarWinds Pingdom seems to have the upper hand in ease of use and customer support, while Prometheus stands out for its advanced features and customization options.

Features: SolarWinds Pingdom is praised for its robust tracking and alerting capabilities, seamless integration with various platforms, and user-friendly interface. Prometheus garners accolades for its extensive application monitoring, scalability in complex environments, and flexibility in managing various data sources, providing it with a feature edge.

Room for Improvement: SolarWinds Pingdom could benefit from more advanced analytical tools, expanded integrations, and enhanced customizability. Prometheus users note the need for a more streamlined initial setup process, improved documentation, and better UI/UX design to reduce the learning curve.

Ease of Deployment and Customer Service: SolarWinds Pingdom offers straightforward deployment and exceptional customer service, making it accessible for users with varying technical expertise. Prometheus, while highly customizable, requires more technical knowledge during setup. Its customer support is adequate but not as highly rated as SolarWinds Pingdom, providing users with a more challenging deployment experience.

Pricing and ROI: SolarWinds Pingdom offers competitive pricing with options starting at $15/month, delivering quick ROI for small to medium-sized operations needing reliable monitoring. Prometheus may have higher setup costs due to its complexity, but it provides significant ROI for large-scale deployments with its extensive features and capabilities.

To learn more, read our detailed Prometheus vs. SolarWinds Pingdom Report (Updated: December 2024).

Buyer's Guide

Prometheus vs. SolarWinds Pingdom

December 2024

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Categories and Ranking

Prometheus

Ranking in Application Performance Monitoring (APM) and Observability

8th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Pingdom

Ranking in Application Performance Monitoring (APM) and Observability

58th

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus is 3.3%, down from 3.7% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Noam Blidstein

Head of Global IT Operations at a financial services firm with 501-1,000 employees

A very flexible open box that can be used vastly to do anything you need

Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.

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Jay Vekaria

Linux System Administrator at Ergode

High performance, quick setup, but lacking ease of use

Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."

"Stability-wise, I rate the solution a ten out of ten."

"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."

"The solution offers an easy way to install and scratch values."

"The solution is useful to collect huge metrics."

"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."

"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."

"The most valuable feature of Prometheus is its ability to collect metrics."

More Prometheus pros

"Once you set the threshold on your environment, it feels very real-time"

"The most valuable features are monitoring and reporting."

"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."

Cons

"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."

"Prometheus requires improvement on the query side."

"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."

"The simplicity of the query language could be improved. The current query language is not easy to work with."

"The setup process could be more straightforward."

"The interface is not particularly user-friendly and that could be improved."

"There is a tool called Prometheus Exporter that doesn't work well."

"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."

More Prometheus cons

"Pingdom is always improving everything in its product. So, they should work on the GUI."

"Technical support could use some improvement."

"I would like to see better integration with other products."

"Some of the functions could improve by making them easier."

Pricing and Cost Advice

"The product is expensive compared to Datadog."

"My company uses the open-source version of the product."

"Prometheus is an open-source solution."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"The solution is not expensive."

"Prometheus is an open-source solution."

"The tool is open-sourced."

"We use the solution's open-source version."

More Prometheus pricing and cost advice

"The license was paid yearly and included technical support."

"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."

"This price of this solution is reasonable."

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Educational Organization

58%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

See all answers

What is your experience regarding pricing and costs for Prometheus?

Prometheus is an open-source tool.

See all answers

What is your primary use case for Prometheus?

We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...

See all answers

What do you like most about SolarWinds Pingdom?

One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.

See all answers

What needs improvement with SolarWinds Pingdom?

See all answers

What is your primary use case for SolarWinds Pingdom?

SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with...

See all answers

Comparisons

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Compared 16% of the time

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Dynatrace vs Prometheus

Compared 9% of the time

New Relic vs Prometheus

Compared 9% of the time

Apache SkyWalking vs Prometheus

Compared 7% of the time

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Azure Monitor vs SolarWinds Pingdom

Compared 49% of the time

Grafana vs SolarWinds Pingdom

Compared 35% of the time

Solarwinds Web Performance Monitor vs SolarWinds Pingdom

Compared 16% of the time

More SolarWinds Pingdom Competitors

Product Reports

Buyer's Guide

Prometheus

December 2024

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Buyer's Guide

Application Performance Monitoring (APM) and Observability

December 2024

Download SolarWinds Pingdom product report

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Prometheus

SolarWinds

Overview

Prometheus specializes in gathering, monitoring, and analyzing logs and metrics. Utilized for data visualization in Grafana, cloud deployments, Kubernetes monitoring, and financial transactions, it provides a comprehensive view of application performance.

Prometheus is widely adopted for its robust metrics collection and scraping capabilities. It integrates seamlessly with Grafana for detailed visualizations and supports installations in cloud environments like Azure and Amazon. Prometheus is especially valued for monitoring Kubernetes deployments and ensuring efficient operation of servers, databases, and microservices. Its open-source nature provides reliability, flexibility, and scalability. Users appreciate its extensive integrations, APIs, and libraries, supporting multiple languages. Prometheus also offers remote writing, dynamic conflict resolution, high availability, and lightweight configuration with detailed documentation.

What are the key features of Prometheus?

Extensive Integrations: Supports APIs and libraries across multiple languages
Metrics Collection: Efficiently handles large amounts of metrics
Scraping Capabilities: Effective data gathering from applications
HTTP Monitoring: Reliable and detailed tracking
Grafana Integration: Seamless dashboards and visualizations
High Availability: Ensures system reliability
Lightweight Configuration: User-friendly setup process
Robust Querying: Advanced data querying and long-term storage integration

What benefits should users look for in reviews?

Holistic Application Performance: Provides a comprehensive view
Scalability: Handles growing amounts of metrics
Flexibility: Adapts to various cloud and on-premises environments
Reliability: Ensures consistent performance
Detailed Documentation: Offers clear guidance for users

Prometheus is extensively used in industries requiring robust monitoring and alerting systems. Financial services leverage it for tracking transactions, while tech companies deploy it for Kubernetes and microservices monitoring. Its scalable and flexible nature makes it a preferred choice for cloud environments, supporting the efficient operation of infrastructure and applications.

SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

2. Page speed performance monitoring and page rankings.

3. Synthetic transaction monitoring from the simplest to the most complex transactions.

4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance.

Sample Customers

Information Not Available

Spotify, MailChimp, Slack, Twitter

Buyer's Guide

Prometheus vs. SolarWinds Pingdom

December 2024

Free Report: Prometheus vs. SolarWinds Pingdom

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