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Grafana vs SolarWinds Pingdom comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 7.2%, up from 5.7% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect is customization. There are many customizations possible, so I like that."
"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"Grafana is a very scalable product. It's a really good product."
"This solution provides valuable insights into the health of our infrastructure in real time."
"The solution can scale well."
"The most valuable thing was that it had a good visualization tool."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
"The most valuable features are monitoring and reporting."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"Once you set the threshold on your environment, it feels very real-time"
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
 

Cons

"The features are complicated and not intuitive."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"They should improve the functioning of its editing tool."
"Lacks event management which affects our DevOps people."
"More dashboard is required, out-of-the-box, for OpenNMS."
"I had issues with the solution's configuration part."
"It can take a considerable amount of time to learn the graphs if a long duration is selected."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"Some of the functions could improve by making them easier."
"I would like to see better integration with other products."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Technical support could use some improvement."
 

Pricing and Cost Advice

"Since Grafana is an open-source solution, it is free of cost."
"We use the open-source version of Grafana."
"You need to purchase the solution's license for its commercial use."
"The solution is expensive."
"We are using the open-source license."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"I use the open source model so it is free."
"It's free of cost; it operates as an open-source tool."
"This price of this solution is reasonable."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
"The license was paid yearly and included technical support."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
Educational Organization
59%
Computer Software Company
8%
Financial Services Firm
6%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution.
What do you like most about SolarWinds Pingdom?
One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
What needs improvement with SolarWinds Pingdom?
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping...
What is your primary use case for SolarWinds Pingdom?
SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with...
 

Comparisons

 

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Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
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Find out what your peers are saying about Grafana vs. SolarWinds Pingdom and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.