Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
I would like to see better integration with other products. Right now, Microsoft is pitching integration as they're trying to integrate Desktop Analytics with SCCM, and SCCM with Intune, include support for mobile management, etc. It will all be integrated in-house with multiple products, and I would expect SolarWinds to do something similar for better value add.
Find out what your peers are saying about SolarWinds, Microsoft, Catchpoint and others in Application Performance Monitoring (APM) and Observability. Updated: May 2026.
Application Performance Monitoring and Observability are critical solutions enabling businesses to monitor and optimize application performance. They provide actionable insights to ensure robust, seamless user experiences and drive operational efficiency. As digital landscapes grow complex, Application Performance Monitoring and Observability tools become essential for understanding system behaviors and preempting disruptions. They offer a comprehensive view by correlating metrics, traces,...
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
Pingdom is always improving everything in its product. So, they should work on the GUI.
The creators of our applications do not necessarily agree with the information that Pingdom reports. Technical support could use some improvement.
I would like to see better integration with other products. Right now, Microsoft is pitching integration as they're trying to integrate Desktop Analytics with SCCM, and SCCM with Intune, include support for mobile management, etc. It will all be integrated in-house with multiple products, and I would expect SolarWinds to do something similar for better value add.