Find out what your peers are saying about Quadient, OpenText, Smart Communications and others in Customer Communications Management (CCM).
Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.
Revolutionize your outbound communication processes with Tungsten Communications Manager, empowering line-of-business managers to automate the creation of high-quality correspondence with minimal IT involvement. Ideal for contracts, proposals, insurance, and mortgage documents, this solution facilitates delivery across various channels such as email, social, or digital, driving digital workflow transformation initiatives. Seamlessly integrating with legacy systems and enterprise applications, Communications Manager streamlines customer workflows, enhances personalization for maximizing sales opportunities, and improves productivity by centralizing communication management. Enjoy benefits like improved customer experience, reduced risk, increased enterprise agility, empowered business users, and enhanced profitability. With features including content management, communication design, lifecycle management, a user-friendly platform, omnichannel delivery, and end-to-end automation, Communications Manager stands as the ultimate choice for organizations seeking to automate and optimize their outbound communication processes.
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