Vlocity and Salesforce CPQ are competing in the CPQ processes category. Salesforce CPQ holds the upper hand due to its comprehensive feature set and perceived value, despite higher costs.
Features: Vlocity offers industry-specific capabilities ideal for telecommunications and insurance. Its guided selling and product configuration options are suited for niche markets. Salesforce CPQ features extensive integration capabilities, a broad adaptability, and interaction with other Salesforce services to enhance productivity.
Ease of Deployment and Customer Service: Vlocity provides a tailored deployment model utilizing industry expertise, which can lead to faster implementation in certain sectors. Its customer service is specialized but somewhat limited. Salesforce CPQ has a more standard deployment model, supported by the vast resources of the Salesforce ecosystem, which helps to ensure a smoother experience across a broader range of companies.
Pricing and ROI: Vlocity's competitive pricing offers good ROI in targeted sectors due to lower setup costs. Salesforce CPQ typically requires a higher initial investment but can provide substantial ROI with versatile and scalable solutions. This justifies its higher pricing through the added benefits of expanded capabilities and integration.
Configure-Price-Quote software from Salesforce takes the pain out of complicated pricing, helping sales reps rapidly create estimates, proposals, quotes, and orders that look great. Salesforce CPQ (formerly Steelbrick) dramatically speeds proposal and quote generation, allowing image-based product selection constrained by your configuration rules. Managers appreciate control over discounts and processes. The CPQ software connects to your product catalog and populates quotes and orders in your CRM.
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