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Salesforce Identity vs Saviynt comparison

 

Categories and Ranking

Salesforce Identity
Average Rating
8.0
Number of Reviews
5
Ranking in other categories
Mobile Identity (3rd), Customer Identity and Access Management (CIAM) (10th)
Saviynt
Average Rating
7.4
Number of Reviews
23
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (6th), Privileged Access Management (PAM) (10th), Identity Threat Detection and Response (ITDR) (9th), Identity and Access Management (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Salesforce Identity is designed for Mobile Identity and holds a mindshare of 19.2%, up 16.7% compared to last year.
Saviynt, on the other hand, focuses on Identity Management (IM), holds 9.8% mindshare, up 9.2% since last year.
Mobile Identity
Identity Management (IM)
 

Featured Reviews

Mitesh (Mitesh) Kumar - PeerSpot reviewer
Mar 27, 2024
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.
VinayM - PeerSpot reviewer
Apr 18, 2024
Used for IAM, IGA, MFA, SSO, and access management
Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management. Saviynt has been upgraded to EIC (Enterprise Identity Cloud). Currently, I manage more than 200 Saviynt customers who are migrating from their legacy applications on-premises to EIC. I help…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to understand."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"Some of the self-service capabilities are quite powerful."
"The product's initial setup phase is simple."
"Saviynt has a lot of potential with many features available for users."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"The most valuable features of Saviynt are database utility and report generation. These two features have a major impact, particularly when you are trying to create a report because, in other systems, you need to use a third-party utility such as a BI tool or any other reporting tool to fetch the data and send out the report to a third party team. In Saviynt, it's a system within a system, so you don't have to use any third-party tool because you can directly do your query and write that code on Saviynt and then send that report to the team."
"We have found the implementation process to be very easy."
"Saviynt is easy to configure and manage."
"The product's initial setup phase is easy."
 

Cons

"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The product is slow."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some."
"The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"The tool is difficult to migrate."
"In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The product can improve the customer support offered to users since it is an area with shortcomings."
"Considering the shortcomings of the tool, I would say that the training part of the product needs improvement."
 

Pricing and Cost Advice

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"Saviynt's pricing is acceptable and licensing costs are yearly."
"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
"The product is less expensive than one of the competitors."
"The price of the license for this product is quite expensive."
"Saviynt has a competitive price."
"We are not into the licensing part. The clients take care of the licensing part."
"If you need to make any changes then there are additional fees."
"The pricing is comparable to Azure Entra ID. Kind of the same"
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What is your primary use case for Salesforce Identity?
We get network-related cases on Salesforce Identity and work on them.
What do you like most about Saviynt?
It is very easy to use. It addresses most of the trends in identity governance and risk management.
What is your experience regarding pricing and costs for Saviynt?
The pricing is comparable to Azure Entra ID. Kind of the same. So, the pricing is okay.
What needs improvement with Saviynt?
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more pr...
 

Overview

 

Sample Customers

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic