SailPoint Identity Security Cloud vs Salesforce Identity comparison

The compared SailPoint and Salesforce solutions aren't in the same category. SailPoint is ranked #1 in UP , with an average rating of 8.3, and holds a 32.8% mindshare in the category. Salesforce is ranked #2 in MI , with an average rating of 8.0, and holds a 33.3% mindshare. Additionally, 96% of SailPoint users are willing to recommend the solution, compared to 100% of Salesforce users who would recommend it.

SailPoint Identity Security...

Read 70 SailPoint Identity Security Cloud reviews

5,652 Views
4,015 Comparison Views

96% willing to recommend

Salesforce Identity

Read 5 Salesforce Identity reviews

16 Views
12 Comparison Views

100% willing to recommend

SailPoint Identity Security...

Salesforce Identity

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Executive Summary

We performed a comparison between SailPoint Identity Security Cloud and Salesforce Identity based on real PeerSpot user reviews.

Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software.

To learn more, read our detailed User Provisioning Software Report (Updated: March 2025).

Buyer's Guide

User Provisioning Software

March 2025

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Helped 844,944 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SailPoint Identity Security...

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

User Provisioning Software (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)

Salesforce Identity

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Mobile Identity (2nd), Customer Identity and Access Management (CIAM) (10th)

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for User Provisioning Software and holds a mindshare of 32.8%, up 29.6% compared to last year.
Salesforce Identity, on the other hand, focuses on Mobile Identity, holds 33.3% mindshare, up 15.5% since last year.

User Provisioning Software

Mobile Identity

Featured Reviews

Praveen Jalumuru

Technical Project Manager & Senior Security Architect at Tech Mahindra Limited

Enhanced automation and AI-driven integration offer significant time savings

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

Read full review

Mitesh (Mitesh) Kumar

Salesforce Project Delivery Manager at TechForce Services

Adheres to the data privacy regulations of each region, easy to learn and offers strong security features

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable aspects of SailPoint is its open integration interface."

"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."

"Certifications and user provisioning features are the most valuable."

"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."

"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."

"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."

"Provides functionalities for various stages, such as joiner, mover, and leaver"

"The community is very active and when I had questions about an issue, I was able to find the resources."

More SailPoint Identity Security Cloud pros

"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."

"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."

"Salesforce Identity is a very user-friendly solution."

"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."

"The solution is very easy to understand."

Cons

"Certifications could include additional access levels or practices."

"Some setups should be done in the interface and in the code, and could be made simpler."

"SailPoint IdentityIQ could be cheaper."

"The interface should be simple and easier to use."

"The workflow and user interface of SailPoint are not as smooth as ServiceNow's. I find raising a ticket to be too complex, which could be improved for better user-friendliness."

"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."

"Additional details during account aggregation failures to help quick troubleshooting."

"The solution needs to have more out-of-the-box integration with different applications and solutions."

More SailPoint Identity Security Cloud cons

"Salesforce Identity needs more expertise in the application."

"The product is slow."

"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."

"The interface should be simplified and the dashboard has a lot of options but could be improved."

"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."

Pricing and Cost Advice

"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."

"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."

"They are expensive."

"We pay an annual licensing cost for SailPoint IdentityIQ."

"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."

"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."

More SailPoint Identity Security Cloud pricing and cost advice

"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."

"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Insurance Company

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What do you like most about SailPoint IdentityIQ?

The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What do you like most about Salesforce Identity?

The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.

See all answers

What needs improvement with Salesforce Identity?

The product is slow.

See all answers

What is your primary use case for Salesforce Identity?

We get network-related cases on Salesforce Identity and work on them.

See all answers

Comparisons

Saviynt vs SailPoint Identity Security Cloud

Compared 16% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 10% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 5% of the time

Microsoft Identity Manager vs SailPoint Identity Security Cloud

Compared 5% of the time

More SailPoint Identity Security Cloud Competitors

Microsoft Entra ID vs Salesforce Identity

Compared 21% of the time

Auth0 vs Salesforce Identity

Compared 18% of the time

Okta Workforce Identity vs Salesforce Identity

Compared 14% of the time

SAP Customer Identity and Access Management vs Salesforce Identity

Compared 11% of the time

More Salesforce Identity Competitors

Product Reports

Buyer's Guide

SailPoint Identity Security Cloud

March 2025

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Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

No data available

Overview

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint

Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.

Salesforce

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle

Buyer's Guide

User Provisioning Software

March 2025

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