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SAP Signavio Process Intelligence vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Signavio Process Intell...
Ranking in Process Mining
7th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Tungsten Insight
Ranking in Process Mining
17th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (48th)
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of SAP Signavio Process Intelligence is 7.2%, up from 3.5% compared to the previous year. The mindshare of Tungsten Insight is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

TigerPillay - PeerSpot reviewer
Comprehensive understanding and efficiency of operational processes
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…
reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is relatively user friendly, it does what you need it to do."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"Being able to deploy in shorter cuts."
"The backend is great."
"It has the ability to create journey maps, and to connect journey maps to BTMM."
"It's easy to set up."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
"The initial setup is straightforward."
"You can easily customize reporting to pull the fields that interest you."
"It provides the ability to design applications directly."
 

Cons

"The product doesn't allow me to focus on a particular value stream and how the value stream performs."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"I would like to see a better version of the solution."
"The UI could be improved."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."
"It should be able to convert business workflows into media documents quickly."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"The initial setup is complex and would be difficult to carry out without any training."
"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
 

Pricing and Cost Advice

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"
"I would not say the product was terribly expensive but I would not say it was cheap either."
"The solution is expensive, and I rate it an eight out of ten."
"It is a fairly expensive solution."
"The pricing is expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Manufacturing Company
14%
University
9%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SAP Signavio Process Intelligence?
The product helps us build solid business use cases.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The solution is expensive but lesser than SolarWinds. It comes with free SAP licenses.
What needs improvement with SAP Signavio Process Intelligence?
The solution is not very intuitive. It is very complicated to use.
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Also Known As

No data available
Kofax Insight
 

Overview

 

Sample Customers

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about SAP Signavio Process Intelligence vs. Tungsten Insight and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.