Try our new research platform with insights from 80,000+ expert users

SECDO Platform vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
Sentiment score
6.0
VMware Carbon Black Endpoint delivers strong ROI with enhanced security, reducing costs and malware incidents within six months.
 

Customer Service

Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Sentiment score
6.3
VMware Carbon Black Endpoint support is knowledgeable but inconsistent, with varied satisfaction and room for improvement in response times.
 

Scalability Issues

Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Sentiment score
7.3
VMware Carbon Black Endpoint is highly scalable, supporting diverse environments efficiently, despite some data extraction and management complexities.
 

Stability Issues

Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Sentiment score
7.5
VMware Carbon Black Endpoint offers reliable security, but some users experience stability issues and update-related challenges for resource allocation.
 

Room For Improvement

SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
VMware Carbon Black Endpoint needs better integration, UI, mobile support, pricing, responsiveness, threat detection, and stability improvements.
 

Setup Cost

VMware Carbon Black Endpoint is seen as pricey, varying by deployment size, with mixed views on its value and flexibility.
 

Valuable Features

Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
VMware Carbon Black Endpoint excels in threat detection, management, and integration, providing scalable and efficient security with minimal resource use.
 

Categories and Ranking

SECDO Platform
Ranking in Security Incident Response
10th
Ranking in Endpoint Detection and Response (EDR)
67th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Security Incident Response
2nd
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd), Ransomware Protection (7th)
 

Mindshare comparison

As of September 2025, in the Security Incident Response category, the mindshare of SECDO Platform is 4.5%, up from 1.3% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 7.6%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Endpoint7.6%
SECDO Platform4.5%
Other87.9%
Security Incident Response
 

Featured Reviews

reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
report
Use our free recommendation engine to learn which Security Incident Response solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Performing Arts
24%
Manufacturing Company
7%
Comms Service Provider
7%
Media Company
6%
Computer Software Company
12%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Valley National Bank, IDT Corporation
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about SECDO Platform vs. VMware Carbon Black Endpoint and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.