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Palo Alto Networks Cortex XSOAR vs SECDO Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (2nd)
SECDO Platform
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th), Endpoint Detection and Response (EDR) (68th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Palo Alto Networks Cortex XSOAR is designed for Security Orchestration Automation and Response (SOAR) and holds a mindshare of 13.1%, down 15.0% compared to last year.
SECDO Platform, on the other hand, focuses on Security Incident Response, holds 1.4% mindshare, down 2.2% since last year.
Security Orchestration Automation and Response (SOAR)
Security Incident Response
 

Featured Reviews

NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.
reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product’s stability is good."
"It is a scalable solution."
"The product is quite easy to use."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"The most valuable features are simplicity and ease of integration."
"The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
"The pricing is very good."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ease of deployment is a valuable feature."
"It basically automates the entire alert investigation process."
 

Cons

"The solution’s price and technical support could be improved."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"The solution is very expensive."
"There should be an on-premise version available for customers to have different choices."
"It is not a very scalable solution."
"The tool’s multi-tenancy feature must be improved."
"It doesn't offer automatic internet reports out of the box."
"The solution requires DV but does not support open-source DV elastic searches."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
"The price should be reduced in order to be more competitive in the market."
 

Pricing and Cost Advice

"It is approx $10,000 or $20,000 per year for two user licenses."
"The solution is a bit on the expensive side."
"The solution is expensive."
"The solution is based on an annual licensing model that is expensive."
"There is a perception that it is priced very high compared to other solutions."
"The solution's cost is reasonable."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"Be sure of the actual number of endpoints in your company."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
Computer Software Company
16%
Financial Services Firm
13%
Non Profit
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
The price of the solution is high and not justifiable for small or medium-sized companies without a developed cybersecurity team.
What needs improvement with Palo Alto Networks Cortex XSOAR?
The price of the solution could be lower. Companies utilizing this solution should have a well-developed cybersecurity team to maximize its benefits. It is more suited for large organizations rathe...
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Also Known As

Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Valley National Bank, IDT Corporation
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: December 2024.
824,067 professionals have used our research since 2012.