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SentinelOne Singularity Cloud Security vs XM Cyber comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
SentinelOne Singularity Cloud boosts ROI and security with improved vulnerability detection, faster responses, cost reduction, and enhanced collaboration.
Sentiment score
6.0
XM Cyber improves efficiency, cutting vulnerability management labor, saving money, and enhancing risk management with superior risk tracking capabilities.
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
There was a specific issue that our other security tooling did not pick up, but XM Cyber did.
Group CISO at a insurance company with 51-200 employees
It's reduced the timescale to remediate vulnerabilities that are identified as representing a high risk.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.8
SentinelOne's support team is highly rated for responsiveness and expertise, with room for improvement in response times.
Sentiment score
6.2
XM Cyber's customer service is highly rated for responsiveness and effectiveness, with some minor improvement suggested by a user.
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The customer support is fantastic; it's probably some of the best we've received across all our security vendors.
Group CISO at a insurance company with 51-200 employees
Customer support for XM Cyber is good, responsive, and it follows up on issues.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security offers scalable, cloud-native architecture and seamless integration, rated highly for managing high-demand environments.
Sentiment score
7.3
XM Cyber provides scalable, reliable solutions with easy licensing and deployment, receiving high ratings and responsive partner support.
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
Its scalability is great; it's easy to deploy and fully scalable.
IT Security manager at a tech services company with 10,001+ employees
We have not experienced any issues with scalability or reached its limits.
Group CISO at a insurance company with 51-200 employees
 

Stability Issues

Sentiment score
8.3
SentinelOne Singularity Cloud Security is highly stable, receiving high ratings, with some minor UI glitches noted by users.
Sentiment score
8.0
XM Cyber is highly stable, quickly addressing minor issues, ensuring reliable and consistent performance in complex environments.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
We have quite a complex and large IT estate, and we've certainly experienced no limitations or problems arising from the ability of XM Cyber's product to scale across that estate.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Users seek smoother onboarding, better third-party integrations, accurate alerts, improved UI, cost adjustments, and enhanced AI features.
XM Cyber should enhance mobile access, AI integration, support, visualization, tool compatibility, vulnerability detection, pricing, and advanced analytics.
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
Alerts should be directly tied to compliance standards and have a clear role in the overall compliance process.
Cloud Security & Architecture Specialist at a insurance company with 10,001+ employees
The Infrastructure as Code service available in PingSafe and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in PingSafe.
Cloud Engineer at a tech services company with 201-500 employees
We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments.
Group CISO at a insurance company with 51-200 employees
They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks.
Chief Information Security Officer at Prezero
The part that can be improved is the mobile exposure and the IBM i specific equipment.
IT Security manager at a tech services company with 10,001+ employees
 

Setup Cost

SentinelOne Singularity Cloud Security offers flexible pricing, valued support, and potential cost savings, but can be high for small businesses.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
If you want to buy just EDR, the price is less. XDR is a little bit more expensive.
IT Security Specialist at Tailor Security Tech
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
We have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the complication, the number of PCs and servers that we have.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Valuable Features

SentinelOne Singularity Cloud Security offers AI-driven threat protection, streamlined visibility, and integration, reducing alerts and enhancing productivity.
XM Cyber enhances security by simulating attacks, assessing risks, identifying vulnerabilities, and optimizing asset protection with metrics and cost savings.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe has sped up the process by 80% to 90%.
Sr Security Analyst at a computer software company with 201-500 employees
Our loss exposure amount has reduced significantly, leading to two big wins: our loss exposure amount has gone down, and we have direct savings from focusing our team's time on what's important, allowing them to work on other business benefits and generate value for the company.
Group CISO at a insurance company with 51-200 employees
By far, the best feature of XM Cyber is being able to map out the way vulnerabilities can be exploited based on what they call the choke points in the network where the path that a bad actor would take comes closest to assets within our environment that are most vulnerable but also most valuable.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
XM Cyber allows us to quantify the risk, and we are able to track remediation, so we can quantify the risk at an executive level and also to a technical IT team.
IT Security manager at a tech services company with 10,001+ employees
 

Categories and Ranking

SentinelOne Singularity Clo...
Ranking in Vulnerability Management
4th
Ranking in Cloud Security Posture Management (CSPM)
3rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
123
Ranking in other categories
Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Cloud-Native Application Protection Platforms (CNAPP) (3rd), Compliance Management (1st), AI Observability (3rd)
XM Cyber
Ranking in Vulnerability Management
37th
Ranking in Cloud Security Posture Management (CSPM)
27th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Continuous Controls Monitoring (3rd), Continuous Threat Exposure Management (CTEM) (3rd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of SentinelOne Singularity Cloud Security is 2.6%, up from 1.7% compared to the previous year. The mindshare of XM Cyber is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security2.6%
XM Cyber1.0%
Other96.4%
Vulnerability Management
 

Featured Reviews

Sreeraj Mohandas - PeerSpot reviewer
Security Engineer at HashXpert
Consolidated cloud security has reduced manual work and has automated vulnerability remediation
I elaborate on my rating of SentinelOne support by mentioning that there was some time where the troubleshooting took a longer time. In fact, there were many meetings going on. The availability of the document on the internet is on a lesser side because as an engineer, I would want to know about the troubleshooting aspects of this particular tool. When I am facing a customer, I do not prefer to bring the vendor to every call and try to resolve it, as it takes months and months. It would be better to have a training session with the engineer on site to explain and train properly. This is not the case with SentinelOne, so this is the only thing I have a complaint about. I do not have any other room for improvement to suggest within SentinelOne itself. However, I would really want the AI assistant for the threat hunting part to be more accessible. They have it, but they are making it licensed, so it is a bit on the higher end.
Stephen Owen - PeerSpot reviewer
Group CISO at a insurance company with 51-200 employees
Has significantly improved risk visibility and optimized remediation efforts across dynamic environments
We tightly integrate with APIs, consuming feeds and open source data. We have integrated with XM Cyber, and we are elevating ourselves with AI and MCP tools as we view this as a forerunner to reducing the workload for our agents and IT staff. We're pushing all our security partners to provide AI and MCP tools. Our vision is for them to offer a chat interface where a junior IT or an experienced infrastructure engineer can ask for what needs to be patched next without using an interface. Their current interface is very usable and professional, ranking in the top tier of applications. Their reporting is good, offering custom reports, and their API integration is a new capability that serves us well. We have high expectations for the next generation, such as a chat interface to ask questions. However, everything has been very good. We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments. I would like access to that and querying languages, enabling more informed business decisions. XM Cyber sees much of our estate, which is beneficial for making informed decisions, and we can harness those insights and data for business analytics. For instance, it could help us gain insights into change management—if a particular server impacts another and that server is supported by yet another server, we could glean significant insights for change management meetings.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise22
Large Enterprise58
No data available
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.
What is your experience regarding pricing and costs for PingSafe?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pricing is good; it is not expensive, it is medium.
What needs improvement with PingSafe?
Integration could be improved because not all solutions can be integrated with SentinelOne Singularity Cloud Security or vice versa. I was in a project where the company wanted to integrate Sentine...
What is your experience regarding pricing and costs for XM Cyber?
My experience with pricing, setup cost, and licensing was that we have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the compli...
What needs improvement with XM Cyber?
The roadmap is a disadvantage because this kind of technology should incorporate AI. At the moment, we don't have any modules with AI. They could improve support because when we need to create a su...
What is your primary use case for XM Cyber?
My major use case for XM Cyber is managing the services in our company, Prosegur Iberia, for Spain and Portugal. We develop and work together with XM Cyber technicians to develop use cases and anal...
 

Also Known As

PingSafe
No data available
 

Overview

 

Sample Customers

Information Not Available
Hamburg Port Authority, Plymouth Rock Corporation
Find out what your peers are saying about SentinelOne Singularity Cloud Security vs. XM Cyber and other solutions. Updated: April 2026.
892,611 professionals have used our research since 2012.