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Splunk Real User Monitoring (RUM) vs Zabbix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Real User Monitoring...
Ranking in Application Performance Monitoring (APM) and Observability
39th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Digital Experience Monitoring (DEM) (11th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
105
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk Real User Monitoring (RUM) is 0.4%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 3.5%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Sathis-Kumar - PeerSpot reviewer
Seamless issue detection with user time tracking and application load analysis
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy to capture any bottlenecks or performance issues The most valuable features include user time…
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features include user time tracking and the ability to analyze application load times."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
"The most valuable features include user time tracking and the ability to analyze application load times."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"The integration capabilities and APIs are the best part."
"The most valuable feature is that it provides network segregation for server monitoring."
"The resource usage, CPU utilization, disk usage, network monitoring, network performance, and alerting features are invaluable."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"It's one of the best products available."
"Zabbix is both stable and scalable."
 

Cons

"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
"There is room for improvement in customer support due to delays and standard feedback responses."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
"The performance reporting could be improved."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"I have experienced stability issues approximately five or ten times."
"When it comes to troubleshooting or technical support, there is usually some time lag."
"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."
"The networking monitor is not too easy to work with."
 

Pricing and Cost Advice

Information not available
"I use the tool's free version."
"If you have 20,000 hosts, the support costs around €95,000 for a year."
"The tool's licensing costs are yearly."
"It is free, which allows us to reduce costs."
"There are no licenses."
"This is an open-source solution that can be used free of charge."
"We’re using the free version, which covers all our current needs."
"This is an open-source solution that can be used free of charge."
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
848,396 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
26%
Financial Services Firm
16%
Retailer
12%
Government
6%
Educational Organization
34%
Computer Software Company
12%
Financial Services Firm
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Splunk Real User Monitoring (RUM)?
The initial setup of Splunk Real User Monitoring (RUM) was easy.
What needs improvement with Splunk Real User Monitoring (RUM)?
It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence fu...
What is your primary use case for Splunk Real User Monitoring (RUM)?
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy t...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...
 

Overview

 

Sample Customers

Information Not Available
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Splunk Real User Monitoring (RUM) vs. Zabbix and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.