Splunk Security Essentials vs xMatters comparison

Splunk and Everbridge are both solutions in the IT Alerting and Incident Management category. Splunk is ranked #14 with an average rating of 8.0, while Everbridge is ranked #9. Splunk holds a 0.2% mindshare in IMS, compared to Everbridge’s 6.0% mindshare. Additionally, 100% of Splunk users are willing to recommend the solution, compared to 96% of Everbridge users who would recommend it.

Splunk Security Essentials

Read 2 Splunk Security Essentials reviews

46 Views
9 Comparison Views

100% willing to recommend

xMatters

Read 31 xMatters reviews

830 Views
472 Comparison Views

96% willing to recommend

Splunk Security Essentials

xMatters

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

xMatters and Splunk Security Essentials compete in incident management and security analytics. Splunk Security Essentials offers comprehensive security features, which may justify its higher cost and steeper learning curve, while xMatters is notable for its responsiveness in incident management.

Features: xMatters focuses on incident alerting, automation, and integration with multiple platforms, emphasizing incident response and collaboration. Splunk Security Essentials offers pre-built security analytics, visualization tools, and integration with third-party security tools, providing a capable environment for security data analysis and threat detection.

Ease of Deployment and Customer Service: xMatters is recognized for its straightforward deployment process and efficient customer support, ideal for teams needing immediate incident management solutions. Splunk Security Essentials requires more time and resources for deployment and training, but its robust capabilities are valuable for users needing advanced features.

Pricing and ROI: xMatters has a competitive price, offering significant ROI through improved incident response and reduced downtime. Splunk Security Essentials, though more expensive to set up, can deliver substantial ROI for organizations requiring detailed security insights through enhanced threat detection and optimized security operations.

To learn more, read our detailed Splunk Security Essentials vs. xMatters Report (Updated: March 2025).

Buyer's Guide

Splunk Security Essentials vs. xMatters

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk Security Essentials

Ranking in IT Alerting and Incident Management

14th

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Data Visualization (20th), Security Incident Response (11th)

xMatters

Ranking in IT Alerting and Incident Management

9th

Average Rating

8.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the IT Alerting and Incident Management category, the mindshare of Splunk Security Essentials is 0.2%, down from 0.2% compared to the previous year. The mindshare of xMatters is 6.0%, down from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management

Featured Reviews

Srinivas Prudhivi Reddy

Lead Consultant at Stickman cyber

Enables us to examine the parameters of the events found and take appropriate actions as necessary

Once we've configured our logs, for example, if we need to monitor processes and IP addresses, we ensure these logs are being ingested into our Splunk instance. The logs gathered from various endpoints are then consolidated into our Splunk platform. Once the data is collected, we can create searches and dashboards to analyze it. With these searches and dashboards, we gain insights into events and can make informed decisions based on them. We'll examine the parameters of these events and take appropriate actions as necessary.

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Dean-Robinson

Sr. Developer at a media company with 10,001+ employees

A versatile solution with excellent logging capabilities that reduced our time to resolve

The reporting functionality could be improved, though I know that's something xMatters, inc. is working on. For example, sometimes I need to go into the platform and find users who aren't in groups that have been created recently, haven't logged in and so on. Previously, this was hard work, but they added loads of filters, making it more accessible. Still, the ability to create custom-designated reports that I could run and schedule would be fantastic for me. It would be good if they keep improving the reporting functionality, as it can be somewhat restrictive sometimes. There are a couple of improvements that xMatters could make to the incident hub, where we can manage high-priority incidents. More sharing capability between collaborating incident managers would be good to see, including the ability to whiteboard. That would allow them to share and sketch out ideas while looking for a solution. Those two features are essential, and that's why we want to use the solution in conjunction with Everbridge because xMatters doesn't have them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."

"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."

"We saw the value by being able to import everyone's schedule into one common central repository and have one tool for all the operational teams, or any team for that matter. It gave us the technology to find out who is on call. The incident management of xMatters' integration was another key aspect, where we could say, "You can configure this when a high ticket fires.""

"Made it very easy to implement our roster of people who receive alarms with the REST API."

"The ability to notify teams and monitor those notifications in real-time is valuable. Time-based escalation of notifications helps us resolve issues much more quickly."

"Having our users manage their own notification devices within xMatters is huge, since it takes the burden off our datacenter."

"We haven't evaluated any product recently, but from what I can tell, looking around online, what xMatters has that others don't have are the custom forms. That's the big differentiator at the moment because that's something that we heavily use."

"Being able to split the week however we want is definitely most valuable. We can create shifts and also see other teams' schedules. It is a very easy search to do these things."

"That automation is the critical aspect of xMatters. Without those workflows, then we would have a system that maintains an on-call schedule in Excel. So xMatters provides the notification workflow and ensures you're notifying the right person at the right time."

"Probably the most important one is that it persists in attempting to contact to someone until someone is engaged on the event."

More xMatters pros

Cons

"The reporting feature needs to be more user-friendly."

"The price could be improved."

"We have to create an Excel sheet for onboarding users and then upload it. But if an employee resigns, we don't have any checkpoints to validate whether the user is still active or not. We have to do that manually every week: Check who has left the organization, and do a cross-check, whether this person had any licenses or signed in to xMatters."

"I've asked for the ability to have tags on groups, and for dynamic lists, meaning the ability to pull data from another location and use it in xMatters dynamically. Right now, for example, if I have a form and want to populate a list, it's a manual process. I have to copy and paste the list items."

"Support may take longer than desired to resolve some issues."

"If you want to alter a custom field, you can do so via import/export. But you can't have an unlimited number of custom fields, so in a large environment with a lot of teams, team provisioning becomes more difficult."

"When you are not using the conference bridge from xMatters and you are using an external one, it is a little bit hard to get the person whom xMatters calls to jump directly to the external bridge. They need to hang up the phone and then get to the email to get the URL so that they can jump on the bridge. There is no direct connection from xMatters to that external bridge, but I understand that part of the business."

"What I would like it to do is tell me anytime there is a P1 incident, except when the ticket is assigned to this team or when this word is in the summary, but there is no exclusion option. I have been complaining about this for a couple years. At one point, we created a ticket for this with the developers to review. I assume that once enough people complain about it, they will bump it up in priority to work on. However, if not enough people think it is an issue, then they prioritize their work and work on other features and functionality. However, this is something that has been challenging for us because we have needed to find ways to work around it or just deal with it. So, I would love to see an exclusion option."

"We have had outages with the product. We have experienced functionality (defects), such as conference bridges can only be opened for four hours at a time and people get kicked out."

"In terms of intuitiveness and flexibility of xMatters when it comes to customizing on-call schedules, rotations, and escalations, for me, as an IT professional, setting it up isn't that big of a deal, but I understand that some people struggle with it because when you get wrapped up into it. You can get lost. It's not super complex, but it's complicated enough to the point where you can say that you should have done it another way. The shift part can be confusing for some people. In that respect, one of the shortcomings my team has found is when we have to add another person, such as a new hire, to xMatters, we can't add them to a group within xMatters without having to put them on a shift. If we put them in a group, they have to be on-call. We can create their account, and then they're just out there in limbo until their team says, "You have to be on this shift." One piece of feedback for xMatters is to figure out how to have manageable groups so that they're contactable from xMatters. They do not necessarily have to be on a shift right from the start or at all for that matter."

More xMatters cons

Pricing and Cost Advice

Information not available

"The pricing is tiered so we took that into account. If we were to license 10 or 20 people, that would be a certain price. And if we were to license 50 or 100, there would be a little bit of discounting. But the per-user license was right in line with what we were expecting."

"There's a significant difference between a full license, which allows people to respond to and acknowledge receipt of messages, and a more scaled-down license, which just allows people to see the notification. So we need to evaluate what license they need when onboarding new users because the full license is significantly more expensive."

"This is a subscription-based, SaaS solution."

"This is our biggest issue: licensing. Our customer has only purchased a set number of full licensed users, and we are constantly running up against our license limit. To mitigate licensing concerns, we completely control at the admin level user additions and removals, and do a monthly cleanup process driven by security contractor removal reports."

"We're currently per license. We're paying around $44,000 per year for 80 full users and 300 standard users. For a new implementation, we also need to pay for an expert."

"It feels like good value in the sense that the service is excellent. The people above me who look at such things have renewed it a couple of times, and I think they would have thought whether it was good value, whether it was wildly overpriced, or whether there were better and cheaper alternatives. So, from that perspective, the pricing is fair and proper."

"I would definitely say it's worth the value. I wouldn't say it's expensive, but most people who pick xMatters are not going to select xMatters based on price. There are other lower-priced competitors that are out there. But I would say for what we're getting, it's worth the money."

"Cost is probably my biggest concern. I know the solution was recently acquired by Everbridge, and Everbridge was one of the competitors that was included in our RFP five years ago. Everbridge's costs were astronomical compared to where every other solution was, not just xMatters."

More xMatters pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

32%

Financial Services Firm

20%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Splunk Security Essentials?

Pricing and licensing are managed by our vendor management team and are not under my purview.

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What needs improvement with Splunk Security Essentials?

The reporting feature needs to be more user-friendly. It would help if it were easier to generate reports similar to other cybersecurity tools. Additionally, more automation in alert systems would ...

See all answers

What is your primary use case for Splunk Security Essentials?

I use Splunk Security Essentials for monitoring as part of my organization. We use it for our security processes and to gather reports on performance, security, and bottlenecks. It's primarily util...

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Comparisons

No data available

Everbridge IT Alerting vs xMatters

Compared 35% of the time

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Compared 29% of the time

ServiceNow vs xMatters

Compared 22% of the time

Opsgenie vs xMatters

Compared 14% of the time

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Product Reports

Buyer's Guide

Data Visualization

April 2025

Download Splunk Security Essentials product report

Buyer's Guide

xMatters

March 2025

Download xMatters product report

Also Known As

No data available

xMatters IT Management

Overview

Splunk Security Essentials provides a user-friendly interface that streamlines security operations with prebuilt content, helping organizations implement and manage security use cases efficiently.

This tool allows users to navigate a wide range of security use cases, offering valuable insights and tailored solutions. With its ability to enhance security postures, Splunk Security Essentials is essential for managing complex security operations. It supports use case development by providing actionable guidance and resources, enabling effective security measure planning.

What are the standout features of Splunk Security Essentials?

Prebuilt Use Case Content: Provides ready-to-use templates for common security scenarios.
Visual Analytics: Offers intuitive data visualization for threat analysis and reporting.
Guided Implementation: Facilitates easy adoption through step-by-step use case setups.

Which benefits and ROI can be expected when evaluating Splunk Security Essentials reviews?

Improved Threat Detection: Enhances the capability to identify and mitigate threats quickly.
Operational Efficiency: Streamlines processes, saving time and resources.
Cost-Effective: Reduces the need for additional security tools through integrated solutions.

In financial and healthcare sectors, Splunk Security Essentials is often utilized to bolster security frameworks, addressing unique industry challenges. Its adaptable structure supports compliance requirements, ensuring sensitive data protection and regulatory adherence in environments where security is paramount.

Splunk

xMatters, an Everbridge company, is a service reliability platform that helps DevOps, SREs, and operations teams rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working. The xMatters code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: deliver customer happiness.

To learn more, request a demo.

Reliable services, rapid innovation: Automate operations workflows, ensure applications are always working, and deliver remarkable products at scale with the xMatters service reliability platform.

Automate on the xMatters service reliability platform: Move faster with confidence. Our no-code and low-code integrations let you build flexible workflows to address issues proactively—even during deployments.

Frictionless on-call: Manage on-call seamlessly. Automatically escalate to the right people, schedule with ease, and act on detailed alerts from anywhere.

Adaptive Incident Management: Stay resilient in any scenario with our adaptive approach to incident management. Automate resolution, protect customers from disruptions, and learn from each event.

Signal Intelligence: Put situations in context and cut through the noise of multiple monitoring tools with filtering and suppression, alert correlation, enriched notifications, and routing based on role or function.

Actionable Analytics: Get quick insights into key metrics to understand inefficiencies, boosting collaboration and productivity across engineering and operations teams.

Everbridge

Sample Customers

Information Not Available

Over 2.7 million users trust xMatters daily at successful startups and global giants including athenahealth, BMC Software, Box, Credit Suisse, Danske Bank, Experian, NVIDIA, ViaSat and Vodafone. xMatters is headquartered in San Ramon, California and has offices worldwide. Visit our website to see how business like yours found solutions with xMatters.

Buyer's Guide

Splunk Security Essentials vs. xMatters

March 2025

Free Report: Splunk Security Essentials vs. xMatters

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