Symantec Endpoint Security Enterprise and WatchGuard EPDR both compete in the endpoint security solutions category. Symantec appears to have a slight edge due to its fewer support-related issues and more integrated tools and superior malware protection.
Features: Users find Symantec's threat detection comprehensive and management tools extensive. WatchGuard's extended detection and response, automated threat hunting, and efficient system performance stand out. Symantec provides better-integrated tools and higher malware protection.
Room for Improvement: Symantec could enhance performance optimizations and streamline the setup process. WatchGuard faces challenges with initial complex configurations and occasional delays in support response. Symantec shows marginally better performance due to less support-related issues.
Ease of Deployment and Customer Service: Symantec is easier to deploy and has a strong support network. WatchGuard's complexity in deployment is offset by detailed guides, though it complicates installation. Symantec's user-friendly deployment gives it an advantage.
Pricing and ROI: Symantec incurs a higher initial cost but offers extensive features justifying the investment. WatchGuard provides a budget-friendly option with quicker ROI, though at the expense of simpler initial setup. WatchGuard is favored for immediate value.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
It is very stable with no hanging problems.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
The pricing is slightly high, but the product quality justifies it.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.