Symantec VIP Access Manager vs Thales Authenticators comparison

Broadcom and Thales Cloud Security are both solutions in the Authentication Systems category. Broadcom is ranked #14 with an average rating of 8.0, while Thales Cloud Security is ranked #16 with an average rating of 8.0. Broadcom holds a 2.1% mindshare in AS, compared to Thales Cloud Security’s 2.6% mindshare. Additionally, 86% of Broadcom users are willing to recommend the solution, compared to 100% of Thales Cloud Security users who would recommend it.

Symantec VIP Access Manager

Read 15 Symantec VIP Access Manager reviews

1,476 Views
1,295 Comparison Views

86% willing to recommend

Thales Authenticators

Read 6 Thales Authenticators reviews

1,292 Views
1,138 Comparison Views

100% willing to recommend

Symantec VIP Access Manager

Thales Authenticators

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Thales Authenticators and Symantec VIP Access Manager are two leading products in the authentication solutions category. User feedback shows that Symantec VIP Access Manager is favored for its comprehensive features, but Thales Authenticators offers better overall value due to pricing and support.

What features are offered by Thales Authenticators in comparison to Symantec VIP Access Manager?

Thales Authenticators is known for its robust security measures, customizable authentication options, and scalability. It also integrates well with various systems. Symantec VIP Access Manager receives positive feedback for its extensive multi-factor authentication features, seamless integration with other security systems, and comprehensive approach to authentication solutions.

What areas of improvement can be found in Thales Authenticators in comparison to Symantec VIP Access Manager?

Users of Thales Authenticators suggest improvements in customer documentation, enhancing reporting tools, and expanding user training resources. For Symantec VIP Access Manager, the primary areas for improvement include the need for more intuitive setup processes, faster response times from support, and simplifying its user interface.

How is the ease of deployment and customer service of Thales Authenticators in comparison to Symantec VIP Access Manager?

Thales Authenticators is noted for its straightforward deployment process and responsive customer service, with minimal time from installation to active use. Symantec VIP Access Manager, while offering a robust set of features, often requires a more complex setup and occasionally experiences longer support response times. Users generally find Thales Authenticators easier to deploy and appreciate the quicker support.

What setup costs and ROI can be seen with Thales Authenticators in comparison to Symantec VIP Access Manager?

Thales Authenticators is considered cost-effective, with lower initial setup costs and attractive ROI. Users find that the cost aligns well with the features provided. Symantec VIP Access Manager, though more expensive, is seen as worth the investment due to its extensive capabilities. The higher costs, however, may deter small to medium-sized enterprises.

To learn more, read our detailed Symantec VIP Access Manager vs. Thales Authenticators Report (Updated: December 2024).

Buyer's Guide

Symantec VIP Access Manager vs. Thales Authenticators

December 2024

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Helped 824,067 peers since 2012

Categories and Ranking

Symantec VIP Access Manager

Ranking in Authentication Systems

14th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Access Management (14th)

Thales Authenticators

Ranking in Authentication Systems

16th

Average Rating

7.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Authentication Systems category, the mindshare of Symantec VIP Access Manager is 2.1%, down from 3.0% compared to the previous year. The mindshare of Thales Authenticators is 2.6%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

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Gustavo Merighi

Automation and Telecommunications Analyst at Grupo Energisa

Has an easy-to-use management interface and a straightforward initial setup process

Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

"Cloud-based service and management."

"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."

"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

"It is easy to use."

"The VPN we are using is good and working quite well."

"It offers more platform support, like Apple, Android, and Microsoft."

More Symantec VIP Access Manager pros

"Scalable and stable."

"We use this solution to log into virtual machines like VMware and VMware Horizon."

"The most valuable feature of SafeNet Authentication Manager is authentication."

"The technical support services are good."

"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."

"One valuable feature is Thales' ability to provide off-site tokens."

Cons

"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."

"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

"Maybe Symantec could consider providing a step-by-step guide for first-time users."

"Every time that I have a new phone or computer, it takes a little longer to deploy it."

"It is challenging to use when installing a new version."

More Symantec VIP Access Manager cons

"The stability could improve."

"The problem with SafeNet is that it's not integrated with Microsoft 365."

"We faced issues due to slow ticket responses, which improved over time."

"The product could be improved by adding more features for sending tokens via SMS or phone calls."

"The solution should allow for support of multi-tenant architecture."

"Lacks integration with other platforms."

Pricing and Cost Advice

"Licensing and pricing seems very fair."

"I can say that the solution is worth the money."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

"There are additional costs for maintenance."

"Thales is more expensive than its competitors."

"There is an annual licensing fee."

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824,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

15%

Healthcare Company

11%

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

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What is your experience regarding pricing and costs for Symantec VIP Access Manager?

The pricing would most likely charge per user based on how many accounts have access to the IT managers.

See all answers

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

See all answers

What do you like most about Thales Authenticators?

We use this solution to log into virtual machines like VMware and VMware Horizon.

See all answers

What needs improvement with Thales Authenticators?

Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...

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What is your primary use case for Thales Authenticators?

Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.

See all answers

Comparisons

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Compared 30% of the time

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Compared 13% of the time

Cisco Duo vs Thales Authenticators

Compared 10% of the time

Utimaco SecurityServer vs Thales Authenticators

Compared 10% of the time

Atalla Hardware Security Module vs Thales Authenticators

Compared 6% of the time

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Product Reports

Buyer's Guide

Symantec VIP Access Manager

November 2024

Download Symantec VIP Access Manager product report

Buyer's Guide

Authentication Systems

December 2024

Download Thales Authenticators product report

Also Known As

Symantec VIP

Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager

Learn More

Broadcom

Thales Cloud Security

Overview

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Offering the broadest range of authentication methods and form factors, Thales allows customers to address numerous use cases, assurance levels, and threat vectors with unified, centrally managed policies—managed from one authentication back end delivered in the cloud or on premise.

Sample Customers

Maine Medical Center, Aria S.p.A

Standard Chartered Bank (SCB)

Buyer's Guide

Symantec VIP Access Manager vs. Thales Authenticators

December 2024

Free Report: Symantec VIP Access Manager vs. Thales Authenticators

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