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Symantec VIP Access Manager vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Symantec VIP Access Manager
Ranking in Authentication Systems
14th
Average Rating
8.4
Number of Reviews
15
Ranking in other categories
Access Management (13th)
Thales Authenticators
Ranking in Authentication Systems
16th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of Symantec VIP Access Manager is 2.4%, down from 3.0% compared to the previous year. The mindshare of Thales Authenticators is 2.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Berk Onur - PeerSpot reviewer
Sep 2, 2024
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.
Gustavo Merighi - PeerSpot reviewer
May 15, 2024
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloud-based service and management."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"It offers more platform support, like Apple, Android, and Microsoft."
"It is easy to use."
"It's a good tool. It's pretty straightforward."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The VPN we are using is good and working quite well."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"The technical support services are good."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"One valuable feature is Thales' ability to provide off-site tokens."
"Scalable and stable."
 

Cons

"In the next release, I would like the ability to work offline with remote access."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"It is challenging to use when installing a new version."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Geofencing needs improvement."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The solution should allow for support of multi-tenant architecture."
"Lacks integration with other platforms."
"We faced issues due to slow ticket responses, which improved over time."
"The stability could improve."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
 

Pricing and Cost Advice

"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There is an annual licensing fee."
"Thales is more expensive than its competitors."
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814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Healthcare Company
11%
Manufacturing Company
9%
Computer Software Company
16%
Financial Services Firm
14%
Government
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
What do you like most about Thales Authenticators?
We use this solution to log into virtual machines like VMware and VMware Horizon.
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
 

Also Known As

Symantec VIP
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

Maine Medical Center, Aria S.p.A
Standard Chartered Bank (SCB)
Find out what your peers are saying about Symantec VIP Access Manager vs. Thales Authenticators and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.