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Microsoft Entra ID vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
277
Ranking in other categories
Single Sign-On (SSO) (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 6.6%, down from 16.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID6.6%
Symantec VIP Access Manager2.2%
Other91.2%
Authentication Systems
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Entra ID as a whole has created a lot of business for us; since we're doing this every day, the impact is pretty huge."
"It's very easy to run and it's part of their ecosystem and I don't think it's going anywhere anytime soon."
"Microsoft Entra ID has helped us defend against token theft and nation-state attacks."
"The best thing about Active Directory is its compatibility; it works with lots of third-party vendors, and we're using multiple products that are all integrated with our Active Directory."
"It has been very instrumental towards a lot of services we run, especially on the single sign-on side. For example, we have 160 countries that all run their own IT but we still are able to provide users with a single sign-on experience towards global applications. So, they have a certain set of accounts that they get from their local IT department, then they use exactly the same account and credentials to sign into global services. For the user, it has been quite instrumental in that space. It is about efficiency, but also about users not having to remember multiple accounts and passwords since it is all single sign-on. Therefore, the single sign-on experience for us has been the most instrumental for the end user experience."
"I like Azure AD's conditional access policies. Microsoft Entra provides a single pane of glass for managing user access, improving the overall user experience."
"Microsoft Entra ID has had a very positive impact because access can be controlled both internally and externally to the environment and applications used by the organization."
"Multi-factor authentication really secures our environments and gives us the flexibility to use location-based policies. Azure AD also gives us a lot of flexibility in our scope of integration."
"The solution has helped to increase staff productivity by approximately a minute."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Cloud-based service and management."
"It offers more platform support, like Apple, Android, and Microsoft."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"The VPN we are using is good and working quite well."
 

Cons

"From time to time it takes a little bit of time to replicate, with some of the applications—something like five to 10 minutes. I know that the design is not supposed to enable real-time replication with some of the applications. But, as an administrator, I would like to run a specific change or modification in Azure Active Directory and see it replicated almost immediately."
"There are many new features being added all the time, and Microsoft is advancing at a pace that aligns with our needs. I can't think of anything immediate that needs improvement."
"We would like to see more system updates. They should happen more frequently."
"The pricing is okay, however, it could always be better in the future."
"Something that can be improved is their user interface"
"The monitoring dashboard could be a bit better."
"There is a lot of room for improvement in terms of its integration with the local Active Directory. There are some gaps in terms of the local Active Directory through which Microsoft is syncing our environment from our data center. There should be the availability of custom attributes on Azure Active Directory. In addition, there should be the availability of security groups and distribution groups that are residing on the local Active Directory. Currently, they are not replicated on Azure Active Directory by default."
"One area where it can improve is connectivity with other systems. Not all systems are connected and you have to do coding to establish a point of connectivity. It supports certain vendors and it supports certain protocols. It is limited in many other aspects at the attribute level."
"Technical support is one of the worst problems."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"It is challenging to use when installing a new version."
 

Pricing and Cost Advice

"Microsoft Entra ID service can be quite costly due to its hidden expenses linked to usage."
"Previously, only building and global administrators could purchase subscriptions or licenses. Mid-last year, Microsoft made it so users can purchase the license online. Microsoft business subscription is for 200 to 300 users. If you have more than 300 users, you can't purchase the business plan. You have to purchase the enterprise plan. The enterprise plan is for 301 users and above. Pay as you go is also available. If you pay as you go in Azure, you will be billed for whatever you use."
"The licensing is really not clear unless you are a premium client."
"It's pretty good. We're using the native features. It's bundled with our Office 365 licenses. We aren't paying anything extra for Azure Active Directory. It's pretty good for us because it's complementary to Office 365. We're only paying for Office 365."
"Its price is per user. It is also based on the type of user that you're synchronizing up there."
"Everything needs to be considered for the requirements and if it is within the budget, then you can come up with a solution, whether it is SaaS, PaaS, or IaaS."
"The cost is billed on a per-user licensing basis."
"The solution was fairly priced the last time I checked the costs."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Computer Software Company
7%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise41
Large Enterprise160
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
Microsoft Entra ID can be improved by open-sourcing it. You already have Windows Subsystem for Linux, which is open-source Linux in Microsoft. One major shift for Microsoft would be using the commo...
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Symantec VIP
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Microsoft Entra ID vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
892,383 professionals have used our research since 2012.