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Microsoft Entra ID vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
274
Ranking in other categories
Single Sign-On (SSO) (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 6.6%, down from 16.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID6.6%
Symantec VIP Access Manager2.2%
Other91.2%
Authentication Systems
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to install and quick to deploy."
"When logging on to Azure AD it's pretty quick."
"Multi-factor authentication (MFA) has improved our customers' security posture. Multi-factor authentication has two layers of authentication, which helps in case you input your credentials into a phishing website and then it has access to your credentials. So if they use your credentials, then you have proof on your phone that was sent to the end user."
"The solution has improved things a lot for our organization because it has improved productivity."
"The single sign-on of the solution is the most valuable aspect."
"The implementation of Microsoft Entra ID has positively impacted my secure access to apps or resources in my environment because I appreciate that it has SSO, so you can use it for signing on to a whole bunch of different applications that are also running in your enterprise, and it is generally very good for governance of getting people access to whatever they need."
"Microsoft Entra ID has streamlined and centralized our device management and threat response processes."
"Our most valuable features are conditional access and Azure application proxy."
"The ease of integrating into an existing authentication system."
"It's a good tool. It's pretty straightforward."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"It is easy to use."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The VPN we are using is good and working quite well."
 

Cons

"If somebody is using an IdP or an identity solution other than Active Directory, that's where you have to start jumping through some hoops."
"The product needs to be more user-friendly."
"Microsoft plans to move away from SMS authentication for Multi-Factor Authentication and only implement application-based authenticator, which will be challenging for retail outlets reliant on Microsoft Active Directory."
"Documentation I think is always the worst part with what Azure's doing right now across the board."
"Some of the features that they offer, e.g., customized emails, are not available with B2C. You are stuck with whatever email template they give you, and it is not the best user experience. For B2C, that is a bit of a negative thing."
"Customer service has been inconsistent for us, and we usually have to escalate issues. We typically resolve the problem before Microsoft can respond to us, so the service has not been very useful."
"I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release."
"It is not perfect, but it can be improved based on how they create their procedures for their new trainees to provide customer support."
"It is challenging to use when installing a new version."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Geofencing needs improvement."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
 

Pricing and Cost Advice

"Azure Active Directory is more expensive than Google, but the capabilities they provide are superior."
"It is bundled with other services and the pricing is quite reasonable."
"Azure has an educational package available for students with a variety of licenses and different software available."
"Microsoft Authenticator is included in the package when we purchase a license from Microsoft."
"The pricing of Azure Active Directory is competitive. By default, the product exists in almost every Microsoft cloud product. But it then depends on the features that a customer really wants to make use of."
"Entra's pricing is somewhat higher compared to AWS."
"I don't pay for it. Going by how I feel, I see the prices for any MFA solution going down because the more different alternatives there are, the cheaper things should be. Microsoft Authenticator app would be the preferred application, but there are too many ways to implement MFA. I don't know how much it cost, but the price should go down."
"The price of the solution was reasonable."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
Financial Services Firm
10%
Comms Service Provider
10%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise39
Large Enterprise160
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with the pricing, setup costs, and licensing of Microsoft Entra ID is that it is decent.
What needs improvement with Azure Active Directory?
I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release.
Ask a question
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Symantec VIP
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Microsoft Entra ID vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
886,011 professionals have used our research since 2012.