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Sysdig Secure vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.9
SentinelOne Singularity Cloud Security offers excellent customer service with quick responses, though some users report variable support quality.
No sentiment score available
Sentiment score
7.3
Zscaler's customer support is praised for professionalism and accessibility but criticized for inconsistent response times and issue resolution.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
 

Room For Improvement

Sentiment score
6.2
Users seek enhanced SentinelOne features, including search, integration, reporting, UI navigation, cost, documentation, and deployment efficiency.
No sentiment score available
Sentiment score
4.6
Zscaler Platform needs faster speed, better support, scalability, flexibility, improved usability, integration, documentation, and enhanced data security.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
 

Scalability Issues

Sentiment score
9.1
SentinelOne Singularity Cloud Security excels in scalable, seamless endpoint integration and deployment, with robust adaptability and auto-scaling features.
No sentiment score available
Sentiment score
8.0
Zscaler Zero Trust Exchange excels in scalability, cloud-based expansion, and integration, offering robust network access and security for enterprises.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
 

Setup Cost

Sentiment score
7.8
SentinelOne Singularity offers competitive and flexible pricing with discounts, modular options, and savings compared to competitors like Sophos.
No sentiment score available
Sentiment score
8.0
Enterprise users view Zscaler's Zero Trust pricing as flexible and competitive but often expensive, with costs varying by features and size.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
 

Stability Issues

Sentiment score
8.4
SentinelOne Singularity is reliable, stable, and integrates well with AWS, despite minor agent issues and interface concerns.
No sentiment score available
Sentiment score
8.0
Zscaler Zero Trust Exchange Platform is reliable and stable, with high user ratings and effective data protection.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
 

Valuable Features

Sentiment score
8.7
SentinelOne Singularity Cloud Security delivers automated threat management, seamless integration, and comprehensive visibility, enhancing productivity and security efficiency.
No sentiment score available
Sentiment score
8.3
Zscaler Zero Trust Exchange provides secure, scalable access and data protection with seamless integration, praised for reliability and configurability.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
4th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
93
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (3rd)
Sysdig Secure
Ranking in Cloud Security Posture Management (CSPM)
18th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
13th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
9
Ranking in other categories
Container Security (17th)
Zscaler Zero Trust Exchange...
Ranking in Cloud Security Posture Management (CSPM)
10th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
8th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
Peter Du - PeerSpot reviewer
Gives real-time visibility and helps to articulate constantly-changing landscape
The main benefit for me personally is being able to articulate the ever-growing, dynamic, and constantly changing landscape. Just today, in a management leadership call, I was able to demonstrate that although we are solving a lot of these vulnerabilities, we are picking up new vulnerabilities each and every day. It allows me to articulate the importance of information security with actual real-time data. Sysdig's runtime insights help us detect and respond to threats that are happening in real-time. We can look at Sysdig dashboards or run reports to see precisely what happens in our runtime environment. A good use case of this was that when zero-day vulnerabilities came out, we could scan our environment to see if the vulnerabilities apply to any of our production workloads. Sysdig Secure helps us prioritize issues and distribute work. We are a small company, so we do not have multiple security or dev teams. We have two or three guys on my team. Having the ability to focus on critical vulnerabilities is crucial. It does not make sense to prioritize low-level threats when we have limited time. We do not use live threat investigation features as much as we would like because of different priorities, but it is something that we do use. Over time, it shows us whether we are putting the right effort into resolving issues. For example, when we look at the dashboard scene over a 30-day period, we can see whether the critical vulnerabilities are increasing or decreasing. It lets us know whether we are on the right track. We are currently using agentless scanning. Deploying it onto our cluster has enabled us to get full visibility into what is running on our cluster. Sysdig provides us with the contextual awareness we need to create an immediate incident response strategy. It provides links to the threat and explains the threat and the resolution possible. It equips us with the right information to make a decision on whether to address the threat immediately or take a risk in terms of deploying remediation. Sysdig has not enabled us to reduce the number of security tools we use. We were not using anything before Sysdig, and after choosing Sysdig, we did not have a need to look at anything else. Sysdig has not helped reduce external SOC costs. We are a very small business, so we do not have the budget for an external SOC. However, it has definitely alleviated the pressure to look for one and to source an external SOC. We have a project history to look at a virtual SOC and leverage tools that we do have, and Sysdig is a part of that. There is definitely a saving there because we have not had the need to go out and look for an external SOC. Sysdig has helped reduce the percentage of workloads that have security exposures that put the organization at risk. It has reduced the workload, mainly from an understanding of where we can assign work to cover the most ground in terms of resolving vulnerabilities.
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Financial Services Firm
21%
Computer Software Company
17%
Manufacturing Company
10%
Comms Service Provider
5%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
SentinelOne provided competitive pricing compared to other vendors, and we are satisfied with the deal.
What needs improvement with PingSafe?
Sometimes, I am not able to see the flow when there is an issue. When anyone complains and I have to troubleshoot it,...
What do you like most about Sysdig Secure?
The proactiveness of the support has been fantastic. Every time we mention something in a meeting that we're trying t...
What needs improvement with Sysdig Secure?
Reporting can definitely be better. Live dashboards should be configurable for a longer period of time rather than 30...
What is your primary use case for Sysdig Secure?
We use Sysdig Secure to gain visibility into our runtime workloads. We use a whole bunch of security tools to scan ou...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

PingSafe
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
SAP Concur, Goldman Sachs, Worldpay, Experian, BigCommerce, Arkose Labs, Calendly, Noteable, Bloomreach. More here: https://sysdig.com/customers/
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Sysdig Secure vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.