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Tricentis Tosca vs ZAPTEST comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Tricentis Tosca significantly reduced tests, boosted ROI, enhanced efficiency, yet smaller companies found it costly compared to local options.
Sentiment score
7.7
ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.
 

Customer Service

Sentiment score
6.8
Tricentis Tosca support is generally responsive and helpful, but some users experience delays and desire improved efficiency.
Sentiment score
9.1
ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.
There is no way to mark the importance or criticality of incidents when creating them.
Response through chat has been replaced by chatbots, which has impacted the experience.
 

Scalability Issues

Sentiment score
7.3
Tricentis Tosca is highly scalable, adaptable for extensive testing, praised for end-to-end automation and suitable for large enterprises.
Sentiment score
8.9
Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.
 

Stability Issues

Sentiment score
7.4
Tricentis Tosca is reliable but can face performance issues with large projects, network instability, and licensing challenges.
Sentiment score
7.0
ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.
I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.
 

Room For Improvement

Tricentis Tosca needs improvements in usability, cost, test features, integration, and ease of learning for new users.
Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.
Moving to a cloud-based application rather than a desktop one could improve Tosca.
The Vision AI implementation works very slowly, affecting the speed of our work.
 

Setup Cost

Tricentis Tosca is costly for SMEs, with annual licenses up to Є20,000, but deals are possible for large enterprises.
ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.
A yearly license costs around 20,000 euros.
For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.
 

Valuable Features

Tricentis Tosca provides user-friendly, scriptless test automation with model-based testing, handling complex scenarios for efficient, flexible testing.
ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.
The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.
It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.
 

Categories and Ranking

Tricentis Tosca
Ranking in Functional Testing Tools
1st
Ranking in Test Automation Tools
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (1st)
ZAPTEST
Ranking in Functional Testing Tools
32nd
Ranking in Test Automation Tools
33rd
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Test Automation Tools category, the mindshare of Tricentis Tosca is 22.8%, up from 19.6% compared to the previous year. The mindshare of ZAPTEST is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Antonio Oteri - PeerSpot reviewer
Ability to automate tests across various platforms and simplifies test creation
From what I've seen with my colleagues who make the software selection, the prices for this software in Brazil are too expensive to be applied to anything but huge customers. I'm surprised because I was in charge of planning and control at the company before, when there was a manager there. Normally, the company has structural licenses that are based on the company they are selling to. I see that these companies cannot spend this money on Tricentis. I think Tosca is losing this type of market. They should have a different license policy for medium and small companies. The same happened in the past with SAP, which changed its policy and also made licenses for low.
it_user525252 - PeerSpot reviewer
The OCR feature allows objects to be identified based on their characteristics. I miss proper help documentation.
A few objects on the .NET platform are not getting identified precisely among similar objects. Object identification can be improved. I have a .NET application which has many grids. In one of the grids, there is ABCD High and next to that is ABCD. Even after I passed ABCD High as a text property, it is selecting ABCD. I have a table which is colored, where it doesn't even identify all the rows in the table. The other thing I really miss is proper help documentation. Whenever u click on Help it redirects it to videos, which are not extensive. Any documentation which will contain all the methods or step by step implementation of the unique feature in ZAPTEST, would really help.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
13%
Insurance Company
6%
Financial Services Firm
17%
Manufacturing Company
17%
Government
13%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Tricentis Tosca?
For beginners, the product is good, especially for those who are interested in the quality side of software testing.
Ask a question
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Overview

 

Sample Customers

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about Tricentis Tosca vs. ZAPTEST and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.