Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
We have seen a 100% return on investment.
I have seen organizations that have been able to generate an ROI of almost 100 percent, as well as organizations that have struggled to generate even a 10 percent ROI.
If you can run bots 24 hours nonstop on it when you can run many different processes, each process can save hours, hundreds of hours of time for employees.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
They were very helpful, addressing the issue in three hours.
The customer support from UiPath is amazing.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
You just need to change the number of robots for the process, and then it works very fast.
UiPath helped us revamp and upgrade our systems, making them more scalable.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
In the beginning, we depended on our infrastructure. However, now that we have services on the cloud, it is very stable.
We find UiPath Process Mining to be generally stable, particularly with the current build.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
It would be beneficial to integrate voice commands with the UI to create an Excel spreadsheet and populate a data table.
It was more accessible initially, and we could have more resources with the same license.
With UiPath, one needs the UiPath Assistant installed on every machine, which is unrealistic as many people use the same machine in the hospital.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Maybe adding some competitor analysis would be beneficial, especially if I am using multiple tools.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
It is more expensive than other automation services, but I don't deal with the financial details much.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
It is a high price for a low rating.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
The right path document understanding allows me to track information not only from structured documents but also unstructured documents through artificial intelligence and machine learning techniques.
Using UiPath is very easy. Even for new users or developers who are just starting, it is easy to use.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
The valuable features include analytics and dashboards.
Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.
Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.
What are the key features?
What benefits should you look for in reviews?
In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.
UiPath is a user-friendly automation software that streamlines business processes by automating repetitive tasks. It offers extensive automation capabilities, seamless integration with other systems, and robust security measures.
Users appreciate its intuitive design, ease of use, and ability to automate complex workflows.
Its seamless integration with various applications ensures smooth data exchange and enhances workflow management, while strong security measures protect sensitive data and maintain compliance with industry standards.
UiPath Process Mining is a process mining solution that provides businesses with a detailed understanding of their processes using the data from their organization applications (like CRM and ERP). In addition, UiPath Process Mining helps identify process pain points and bottlenecks and discover process improvement opportunities in order to increase efficiency, thereby reducing overall business costs.
UiPath Process Mining Features
UiPath Process Mining has many valuable key features. Some of the most useful ones include:
UiPath Process Mining Benefits
There are several benefits to implementing UiPath Process Mining. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by UiPath Process Mining users.
PeerSpot user Nilesh P., Associate Director - Cloud Architect at a computer software company, says, “It's easy to develop, maintain, and manage, and it helps in task mining and process mining.” He adds, "With UiPath in place, we are moving away from training people on the core applications, which are pretty complex. We've built a headless frontend, so it's really easy for anybody to join our company and be productive."
A Hyperautomation Architect at an insurance company mentions, “My shortlist of valuable features includes all the different types of analysis. For example, you can do a root cause analysis. In other words, if you have a process that has many different scenarios, you can identify where the problem is. You can also identify bottlenecks with root cause analysis. You do this by looking at the time that has been spent in specific stages or steps within the processes being performed. Another great feature is the ability to see processes at a higher level and take in the whole picture. If a process has too many variances — say there are 20 different ways of doing the task — you can identify which process is the one where that happens more often. This will prompt you to focus on that process for any possible ways to automate it and simplify the complexity.”
Karthikeyan M., Chief Sales & Marketing Officer - RPA evangelist at AQM Technologies, says, "For us, the most important feature of UiPath Process Mining is something called Document Understanding. We have found it to be extremely valuable, given that the current situation we have right now is that it's not just pure automation of manual and repetitive tasks. What we're doing is more along the lines of what you could call "intelligent" automation. Document Understanding plays a great role in this type of process automation because it helps us in automating the reading of documents better and, therefore, helps to automate intelligence for our customers."
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
