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UserLock vs Venafi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

UserLock
Ranking in Authentication Systems
20th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (25th)
Venafi
Ranking in Authentication Systems
16th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Authentication Systems category, the mindshare of UserLock is 1.1%, down from 1.6% compared to the previous year. The mindshare of Venafi is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.
Adam Goldstein - PeerSpot reviewer
Automates certificate management across platforms and has enhanced integration support
Venafi's automation capabilities were significant, as they allowed us to automate certificate rotation and deployment effectively. We integrated it with GlobalSign and aimed to automate DNS verification, although challenges remained. Venafi's platform-agnostic nature was beneficial for handling certificates across different systems like IIS, AWS, and Azure. It ensures centralized certificate management, which is crucial for compliance and maintaining best practices. It significantly improved our operational efficiency by automating certificate workflows. This reduced the number of certificates requiring manual management, freeing internal resources from deploying trivial certificates. While some complex certificates still needed manual intervention, automating simpler ones eliminated internal bottlenecks associated with tasks like uploading certificates to Imperva. By automating these processes, we reduced errors, streamlined workflows, and eliminated the need to repeatedly remember and execute complex procedures, ultimately increasing our overall operational efficiency. The automation capabilities are good; when properly configured, it performs as expected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"Venafi's automation capabilities were significant, as they allowed us to automate certificate rotation and deployment effectively."
"The feature that I have found most valuable is their certificate discovery."
"The support is definitely great. What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered. That's probably the biggest thing. Besides the fact that it's a mature product and it works, the support is a big deal."
"We have reduced 80% to 90% of our outages with Venafi, which impacts the revenue substantially."
"Venafi's technical support is impressively fast."
"What I appreciate most about Venafi is that it is very easy to use, easy to implement, and easy to navigate, which simplifies the certification-creation process."
"Automating anything, whether on-prem or cloud, is possible."
"The most important feature for us is the ease of use. If something is not available, we can develop our own scripts for it. We can create change management around this tool."
 

Cons

"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"There's definitely lots of room for improvement with Venafi. They have a website where we can suggest new features, and they need to take that a little bit more seriously."
"Currently, specific processes require manual installations due to the lack of built-in integrations."
"I would like to see included in the next release of Venafi integration with the cloud HSM's, Hardware Security Module. Additionally, I would say other cloud services, because it's not only cloud that's essential. If you have a customer that has a lot of their IT moved into cloud, integration with different cloud services is always an area to improve."
"Venafi excels in automating certificate rotation and deployment but could enhance its offering by improving support for hardware security modules like Fortanix and providing more advanced, out-of-the-box integrations with public certificate authorities for DNS re-verification."
"The product was really good when it was a Venafi product. However, since its acquisition by CyberArk, there has been a lack of significant innovations."
"Venafi can improve on API automated code signing; the process should be more straightforward."
"Venafi's overall installation could be made easier."
"There are quite a few different technical aspects of Venafi that I feel they just missed out on; I'd have to look at my notes for the specifics."
 

Pricing and Cost Advice

"You will be hard-pressed to find better pricing."
"The pricing model is complex, considering factors beyond the number of certificates. This complexity can make our payments to Venafi challenging if costs continue to rise. It is good but more expensive than the competitors."
"The pricing of Venafi is really good, and that was a key reason we chose it. The pricing is very competitive compared to other solutions."
"Venafi's pricing appears to be competitive within the market."
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Top Industries

By visitors reading reviews
Government
11%
Retailer
7%
Manufacturing Company
7%
Computer Software Company
6%
Financial Services Firm
17%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Venafi?
We use Venafi for PKI certificates.
What is your experience regarding pricing and costs for Venafi?
Venafi's pricing appears to be competitive within the market. After evaluating other vendors, we found that Venafi offers good value for the cost, and we are satisfied with their pricing structure.
What needs improvement with Venafi?
Venafi excels in automating certificate rotation and deployment but could enhance its offering by improving support for hardware security modules like Fortanix and providing more advanced, out-of-t...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
Find out what your peers are saying about UserLock vs. Venafi and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.