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Veeam Backup for Microsoft 365 vs Zerto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Veeam Backup for Microsoft 365 is highly rated for its responsive support, though some seek faster response times.
Sentiment score
7.8
Zerto's customer support is praised for responsiveness and expertise, though complex issues sometimes face slower response times post-HP acquisition.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
 

Room For Improvement

Sentiment score
4.4
Veeam Backup for Microsoft 365 needs improved database support, SaaS integration, performance, cost-efficiency, interface, and enhanced email and Teams features.
Sentiment score
4.7
Users desire improvements in Zerto's documentation, reporting, Hyper-V support, user interface, licensing, pricing, automation, and advanced features.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
If one administrator wants to delete something in 365, another admin must approve it.
 

Scalability Issues

Sentiment score
7.4
Veeam Backup for Microsoft 365 is praised for scalability, flexibility, and ease of use despite storage setup considerations.
Sentiment score
7.7
Zerto efficiently manages scalable growth across diverse environments, supporting increased workloads with simple license additions and minimal intervention.
 

Setup Cost

Sentiment score
6.1
Veeam Backup for Microsoft 365 offers scalable, user-based annual pricing perceived as reasonable with flexible licensing terms.
Sentiment score
6.0
Zerto's VM licensing offers scalable pricing, viewed as cost-efficient yet sometimes expensive, aligning with powerful disaster recovery features.
 

Stability Issues

Sentiment score
8.1
Veeam Backup for Microsoft 365 is highly praised for consistent stability, minimal issues, and frequent enhancements, earning high ratings.
Sentiment score
7.9
Zerto is stable and reliable, with issues usually due to user errors, receiving high ratings for dependable performance.
I have not faced any issues impacting my operations or my customers' operations.
 

Valuable Features

Sentiment score
8.2
Veeam Backup for Microsoft 365 offers robust data protection, flexible recovery, and easy integration with efficient backup performance and intuitive use.
Sentiment score
8.4
Zerto provides seamless integration, rapid recovery, and real-time replication, excelling in disaster recovery and migration with near-zero RPOs.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
Replicating my settings helps me recover point objectives faster and retain policies.
 

Categories and Ranking

Veeam Backup for Microsoft 365
Ranking in Cloud Backup
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
68
Ranking in other categories
SaaS Backup (2nd)
Zerto
Ranking in Cloud Backup
3rd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
279
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (4th), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of December 2024, in the Cloud Backup category, the mindshare of Veeam Backup for Microsoft 365 is 6.2%, down from 7.4% compared to the previous year. The mindshare of Zerto is 4.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…
Derrick Brockel - PeerSpot reviewer
Good GUI, easy setup, and fast recovery
When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Comms Service Provider
6%
Government
5%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
I find Veeam Backup for Microsoft 365 to be reasonably priced compared to other tools, although I'm not aware of the exact cost per license or user.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.
 

Also Known As

Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
Zerto Virtual Replication
 

Learn More

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Overview

 

Sample Customers

Information Not Available
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Veeam Backup for Microsoft 365 vs. Zerto and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.