Zerto and Veeam Backup for Microsoft 365 are crucial competitors in the data protection category. Zerto appears to hold an advantage in deployment ease and cost-effectiveness, while Veeam is superior regarding features and long-term ROI.
Features: Zerto is valued for its effective disaster recovery, reliable performance metrics, and cost efficiency. Veeam Backup for Microsoft 365 is praised for its extensive features including data recovery options, scalability, and comprehensive service environment.
Room for Improvement: Zerto users desire better reporting, enhanced analytics, and more customization. Veeam users seek speedier data retrieval, less complexity in setup, and reduced resource consumption during operations.
Ease of Deployment and Customer Service: Zerto is noted for its straightforward and quick deployment process, with responsive customer service. Veeam Backup for Microsoft 365 may involve a more complex deployment but provides robust customer support to assist users throughout the setup process.
Pricing and ROI: Zerto is recognized for competitive pricing and immediate cost benefits, making it attractive for businesses with budget constraints. Veeam, while having higher initial costs, delivers significant long-term ROI, justified by its feature-rich environment.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
If one administrator wants to delete something in 365, another admin must approve it.
I have not faced any issues impacting my operations or my customers' operations.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
Replicating my settings helps me recover point objectives faster and retain policies.
Veeam® Backup for Microsoft 365 aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam can securely backup Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:
NEW in Version 7: Advanced monitoring and reporting through an integration with Veeam ONE v12. This is available as a separate installation and comes at no additional cost to Veeam Backup for Microsoft 365 customers. V7 also includes: Backup copy between ANY object storage systems with immutability for ransomware protection, and Microsoft Teams support for self-service restores via the Restore Portal.
The vendor offers a 30-day trial and a demo on Microsoft 365 backup.
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Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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