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Veeam Backup for Microsoft 365 vs Zerto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Veeam Backup for Microsoft 365 enhances operational efficiency, prevents data loss, and improves business continuity without needing ROI calculations.
Sentiment score
7.3
Zerto enhances efficiency, reduces costs and downtime by automating disaster recovery and eliminating secondary hardware, providing substantial time savings.
Veeam is a good investment in general.
 

Customer Service

Sentiment score
7.4
Users rate Veeam Backup for Microsoft 365 support highly for its responsiveness, effectiveness, and fast issue resolution, despite minor improvement suggestions.
Sentiment score
7.7
Zerto's customer support is praised for responsiveness and expertise, though complex issues sometimes face slower response times post-HP acquisition.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
 

Scalability Issues

Sentiment score
7.4
Veeam Backup for Microsoft 365 is scalable and adaptable, supporting diverse organizations despite potential licensing and storage concerns.
Sentiment score
7.6
Zerto efficiently manages scalable growth across diverse environments, supporting increased workloads with simple license additions and minimal intervention.
 

Stability Issues

Sentiment score
8.1
Veeam Backup for Microsoft 365 is highly stable, reliable, and efficient, especially on Linux, with minor connectivity issues.
Sentiment score
8.0
Zerto is stable and reliable, with issues usually due to user errors, receiving high ratings for dependable performance.
I have not faced any issues impacting my operations or my customers' operations.
 

Room For Improvement

Veeam Backup for Microsoft 365 requires enhanced features, integration, scalability, and cost-effectiveness, with focus on databases and Microsoft services.
Users desire improvements in Zerto's documentation, reporting, Hyper-V support, user interface, licensing, pricing, automation, and advanced features.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
If one administrator wants to delete something in 365, another admin must approve it.
 

Setup Cost

Veeam Backup for Microsoft 365 offers moderately priced, flexible per-user subscriptions, but additional costs may increase total expenses.
Zerto's VM licensing offers scalable pricing, viewed as cost-efficient yet sometimes expensive, aligning with powerful disaster recovery features.
 

Valuable Features

Veeam Backup for Microsoft 365 offers efficient, scalable backup solutions with seamless integration, flexibility, and strong data protection at competitive pricing.
Zerto provides seamless integration, rapid recovery, and real-time replication, excelling in disaster recovery and migration with near-zero RPOs.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
Replicating my settings helps me recover point objectives faster and retain policies.
 

Categories and Ranking

Veeam Backup for Microsoft 365
Ranking in Cloud Backup
6th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
69
Ranking in other categories
SaaS Backup (2nd)
Zerto
Ranking in Cloud Backup
3rd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
279
Ranking in other categories
Backup and Recovery (2nd), Cloud Migration (4th), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of January 2025, in the Cloud Backup category, the mindshare of Veeam Backup for Microsoft 365 is 5.9%, down from 7.4% compared to the previous year. The mindshare of Zerto is 4.2%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

MehmetAksoy - PeerSpot reviewer
Reliable rollback features for smooth IT operations and an easy setup
We are using Veeam Backup for Microsoft 365 to take backups of shop floor PCs. I use it for clients locally, particularly for critical machines. It is also used globally for server-side backups and includes scheduling features like taking ten backups every Sunday when the factory is closed. This…
Shri Sharan - PeerSpot reviewer
Is user-friendly, saves us time, and costs
We encountered some issues during Active Directory recovery. When we implemented Active Directory, we provided feedback to Zerto regarding the challenges of recovering AD from the on-premises environment to the disaster recovery site. Unlike other virtual machines, AD recovery presents unique difficulties due to its active-active nature. It's unclear whether these challenges stem from Zerto itself or limitations within Microsoft Active Directory. However, in our experience using Zerto for AD recovery compared to other technologies, we faced data discrepancies that necessitated workarounds to bring AD online at the DR site. Certain applications we migrated from production relied on Active Directory authentication. To ensure successful application functionality at the DR site, a functional AD environment was a prerequisite to application migration. Therefore, our initial step involved copying and guaranteeing a running AD instance on the DR side before application recovery. However, upon attempting application authentication on the DR side, data inconsistencies prevented successful authentication. To address this, we created an isolated clone of the AD environment and conducted tests. Through trial and error, we were able to develop workarounds to resolve the issue. Notably, these challenges were specific to Active Directory; other VMs didn't exhibit similar problems.
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Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.
831,071 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Comms Service Provider
6%
Government
5%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about Veeam Backup for Office 365?
The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
I find Veeam Backup for Microsoft 365 to be reasonably priced compared to other tools, although I'm not aware of the exact cost per license or user.
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
What is your experience regarding pricing and costs for Zerto?
I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.
 

Also Known As

Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
Zerto Virtual Replication
 

Learn More

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Overview

 

Sample Customers

Information Not Available
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Veeam Backup for Microsoft 365 vs. Zerto and other solutions. Updated: January 2025.
831,071 professionals have used our research since 2012.