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VMRay vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

Sentiment score
8.2
VirusTotal delivers robust threat detection and analysis with integration of 70+ scanners, API systems, and detailed threat intelligence.
No sentiment score available
Compared to others, it provides comprehensive details, such as the first creation, first submission, and last analysis dates.
 

Room For Improvement

Sentiment score
6.0
VirusTotal should improve its interface, API functionality, AI integration, threat intelligence, and offer more features in non-paid versions.
No sentiment score available
VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the category of websites.
 

Stability Issues

Sentiment score
7.8
VirusTotal users praise its excellent stability and reliable performance, despite infrequent minor glitches and occasional responsiveness issues.
No sentiment score available
 

Scalability Issues

Sentiment score
6.4
VirusTotal offers scalable solutions, though satisfaction varies due to resource limitations, quotas, and free version constraints.
No sentiment score available
 

Customer Service

Sentiment score
6.8
VirusTotal's customer service is praised for support options, though response times and specific issue handling vary among users.
No sentiment score available
 

Setup Cost

Sentiment score
6.0
VirusTotal pricing varies based on needs; some find it economical, others expensive, with options for free trials and negotiations.
No sentiment score available
 

Categories and Ranking

VirusTotal
Ranking in Anti-Malware Tools
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Threat Intelligence Platforms (5th)
VMRay
Ranking in Anti-Malware Tools
35th
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
Advanced Threat Protection (ATP) (31st)
 

Mindshare comparison

As of November 2024, in the Anti-Malware Tools category, the mindshare of VirusTotal is 6.8%, down from 7.6% compared to the previous year. The mindshare of VMRay is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.
GC
Has a valuable IP tracing feature, but is an expensive solution
We use this solution for authorization and more on the false positive verification IP tracing is the most valuable feature. The technical support needs improvement.  I have been using VMRay for two and a half years. The technical support team is not good.  Negative The initial setup is…
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Government
10%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I'm unsure about the pricing. I focus on the operational aspects of VirusTotal.
What needs improvement with VirusTotal?
VirusTotal needs better advertisement and promotion, especially in the Middle East, since it is not yet widely recognized or popular in that region. Additionally, integrating advanced AI features c...
What needs improvement with VMRay?
The technical support needs improvement.
What is your primary use case for VMRay?
We use this solution for authorization and more on the false positive verification.
 

Comparisons

 

Learn More

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Overview

 

Sample Customers

Information Not Available
National Bank of Canada, Carbon Black, Cloudmark, Cyberint, Expel, G Data Advanced Analytics, Jisc
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools. Updated: November 2024.
816,406 professionals have used our research since 2012.