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Wiz vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.9
SentinelOne Singularity Cloud Security offers excellent customer service with quick responses, though some users report variable support quality.
Sentiment score
5.5
Wiz support is highly rated for responsiveness, knowledgeable staff, and effective communication, despite initial contact and resolution time challenges.
Sentiment score
7.3
Zscaler's customer support is praised for professionalism and accessibility but criticized for inconsistent response times and issue resolution.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
We can always reach our account representative when we have a problem or need to speak with technical staff to clarify things.
It is some of the best post-sales support ever received.
They recently changed to Zendesk, which has been so much better.
 

Room For Improvement

Sentiment score
6.2
Users seek enhanced SentinelOne features, including search, integration, reporting, UI navigation, cost, documentation, and deployment efficiency.
Sentiment score
4.8
Wiz needs enhanced remediation, logging, executive reporting, customizable dashboards, integration, cost efficiency, and improved network visibility.
Sentiment score
4.6
Zscaler Platform needs faster speed, better support, scalability, flexibility, improved usability, integration, documentation, and enhanced data security.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately.
Wiz is the first vendor I've worked with that has turnaround feature requests in less than a month.
We are trying to figure out how to increase the frequency of the scans, as some universities do not wait a day before they know if something is exposed.
 

Scalability Issues

Sentiment score
9.1
SentinelOne Singularity Cloud Security excels in scalable, seamless endpoint integration and deployment, with robust adaptability and auto-scaling features.
Sentiment score
8.3
Wiz is praised for its scalable SaaS capabilities, adapting automatically to various demands, with minor cost management challenges.
Sentiment score
8.0
Zscaler Zero Trust Exchange excels in scalability, cloud-based expansion, and integration, offering robust network access and security for enterprises.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
This solution is very scalable; if I add resources to new accounts, they are automatically monitored.
We have deployed Wiz in three organizations on AWS, each with approximately 70 to 80 accounts, totaling more than 120 accounts.
Scalability-wise, I rate the solution a ten out of ten.
 

Setup Cost

Sentiment score
7.8
SentinelOne Singularity offers competitive and flexible pricing with discounts, modular options, and savings compared to competitors like Sophos.
No sentiment score available
Wiz's pricing evolves with feature-based tiers, offering value in security but raises concerns about cost and transparency.
Sentiment score
8.0
Enterprise users view Zscaler's Zero Trust pricing as flexible and competitive but often expensive, with costs varying by features and size.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
Early adopters got an excellent deal, but it became pricey when they became the market leader.
There is room for improvement on our pricing models, so it would be nice if Wiz could share the price beforehand rather than onboarding and then having pricing based on utilization.
We got results with Wiz immediately; we installed it and met our goal during the four-week trial.
 

Stability Issues

Sentiment score
8.4
SentinelOne Singularity is reliable, stable, and integrates well with AWS, despite minor agent issues and interface concerns.
Sentiment score
6.5
Wiz is mostly stable, with resolved issues and high user satisfaction, despite minor login and alert discrepancies during implementation.
Sentiment score
8.0
Zscaler Zero Trust Exchange Platform is reliable and stable, with high user ratings and effective data protection.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
We have not encountered any issues with Wiz since I have been here, and it remained stable with no downtime or changes required.
We've only had downtime from maintenance and updates, and they notify us in advance, so we aren't impacted.
Stability-wise, I rate the solution an eight to nine out of ten.
 

Valuable Features

Sentiment score
8.7
SentinelOne Singularity Cloud Security delivers automated threat management, seamless integration, and comprehensive visibility, enhancing productivity and security efficiency.
Sentiment score
8.7
Wiz offers risk prioritization, contextual visibility, and agentless scanning to enhance vulnerability management, efficiency, and remediation strategies.
Sentiment score
8.3
Zscaler Zero Trust Exchange provides secure, scalable access and data protection with seamless integration, praised for reliability and configurability.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
After implementing it, we're able to get all of the analytics into a single platform that gives us visibility across all the systems in our cloud.
It was easy to deploy and covered all our accounts through APIs, requiring no agents.
Leveraging this technology saves us not only precious engineering time but also money developing and investing in other overlapping solutions.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
4th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
93
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (3rd)
Wiz
Ranking in Cloud Security Posture Management (CSPM)
1st
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
2nd
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Vulnerability Management (3rd), Container Security (2nd), Cloud Workload Protection Platforms (CWPP) (2nd), Data Security Posture Management (DSPM) (2nd), Compliance Management (1st)
Zscaler Zero Trust Exchange...
Ranking in Cloud Security Posture Management (CSPM)
10th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
8th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Q&A Highlights

Chenna Vemula - PeerSpot reviewer
Aug 06, 2024
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
Wellington Franham - PeerSpot reviewer
Enhanced security profiling and predictive analysis in diverse industries
We are a partner and develop Wiz opportunities here in Brazil and Latin America. We already have some customers using Wiz as a DSPM platform. We use it in various industries, like retail, where it is used for security profiling and predictive analysis to identify risks. There is also a global…
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.
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Use our free recommendation engine to learn which Cloud Security Posture Management (CSPM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
10%
Insurance Company
5%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
SentinelOne provided competitive pricing compared to other vendors, and we are satisfied with the deal.
What needs improvement with PingSafe?
Sometimes, I am not able to see the flow when there is an issue. When anyone complains and I have to troubleshoot it,...
What do you like most about Wiz?
With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment.
What is your experience regarding pricing and costs for Wiz?
The cost depends on workload, features, and modules, and it is not inexpensive. Other technologies, like Orca, a comp...
What needs improvement with Wiz?
The tool keeps improving on a weekly basis. Wiz enters into a lot of partnerships with other technologies. I don't ha...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

PingSafe
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog  Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Wiz vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.