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Wiz vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
SentinelOne Singularity enhances cloud security efficiency, saving time and costs, reducing breaches, and offering substantial ROI with valued integration.
Sentiment score
7.6
Wiz improved asset management, simplified security tools, reduced costs, enhanced cloud monitoring, and boosted proactive security measures.
Sentiment score
7.6
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
After implementing SentinelOne, it takes about five to seven minutes.
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
Therefore, it is important to be proactive rather than reactive, which will bring a return on the investment.
Compliance is much easier as we can now get in-depth monitoring of controls from an ISO or software perspective.
We have seen ROI from Wiz and we continued to see value in Wiz.
 

Customer Service

Sentiment score
7.6
SentinelOne Singularity Cloud Security provides efficient customer service, rated highly for prompt and effective support across various channels.
Sentiment score
7.5
Wiz support is highly rated for responsiveness, knowledgeable staff, and effective communication, despite initial contact and resolution time challenges.
Sentiment score
6.7
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
We can always reach our account representative when we have a problem or need to speak with technical staff to clarify things.
It is some of the best post-sales support ever received.
They recently changed to Zendesk, which has been so much better.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security is highly scalable, seamlessly integrating and auto-scaling in diverse environments with minimal infrastructure concerns.
Sentiment score
8.0
Wiz is praised for its scalable SaaS capabilities, adapting automatically to various demands, with minor cost management challenges.
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
This solution is very scalable; if I add resources to new accounts, they are automatically monitored.
We have deployed Wiz in three organizations on AWS, each with approximately 70 to 80 accounts, totaling more than 120 accounts.
Scalability-wise, I rate the solution a ten out of ten.
 

Stability Issues

Sentiment score
8.3
SentinelOne Singularity Cloud Security is praised for reliability, stability, seamless AWS integration, with minimal bugs and rare downtime.
Sentiment score
8.1
Wiz is mostly stable, with resolved issues and high user satisfaction, despite minor login and alert discrepancies during implementation.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
We have not encountered any issues with Wiz since I have been here, and it remained stable with no downtime or changes required.
We've only had downtime from maintenance and updates, and they notify us in advance, so we aren't impacted.
Stability-wise, I rate the solution an eight to nine out of ten.
 

Room For Improvement

SentinelOne Singularity Cloud should enhance search, reduce costs, optimize performance, integrate better, improve support, and lower false positives.
Wiz needs enhanced remediation, logging, executive reporting, customizable dashboards, integration, cost efficiency, and improved network visibility.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
We would like to see preventive controls that can be applied through Wiz to protect against vulnerabilities that we're not going to be able to remediate immediately.
Wiz is the first vendor I've worked with that has turnaround feature requests in less than a month.
We are trying to figure out how to increase the frequency of the scans, as some universities do not wait a day before they know if something is exposed.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

SentinelOne Singularity Cloud Security offers competitive pricing with flexible models, ideal for enterprises but potentially costly for smaller businesses.
Wiz's pricing evolves with feature-based tiers, offering value in security but raises concerns about cost and transparency.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
Early adopters got an excellent deal, but it became pricey when they became the market leader.
There is room for improvement on our pricing models, so it would be nice if Wiz could share the price beforehand rather than onboarding and then having pricing based on utilization.
We got results with Wiz immediately; we installed it and met our goal during the four-week trial.
 

Valuable Features

SentinelOne Singularity Cloud Security offers user-friendly, AI-driven threat detection and remediation, enhancing productivity and security efficiency.
Wiz offers risk prioritization, contextual visibility, and agentless scanning to enhance vulnerability management, efficiency, and remediation strategies.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
It was easy to deploy and covered all our accounts through APIs, requiring no agents.
Leveraging this technology saves us not only precious engineering time but also money developing and investing in other overlapping solutions.
The ability to scan every layer without agents is a huge selling point because we're multi-agent.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
4th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
103
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (3rd)
Wiz
Ranking in Cloud Security Posture Management (CSPM)
1st
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
2nd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Vulnerability Management (2nd), Container Security (2nd), Cloud Workload Protection Platforms (CWPP) (2nd), Data Security Posture Management (DSPM) (2nd), Compliance Management (1st), Cloud Detection and Response (CDR) (1st)
Zscaler Zero Trust Exchange...
Ranking in Cloud Security Posture Management (CSPM)
11th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
10th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of February 2025, in the Cloud Security Posture Management (CSPM) category, the mindshare of SentinelOne Singularity Cloud Security is 2.3%, up from 1.1% compared to the previous year. The mindshare of Wiz is 24.0%, up from 20.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 1.3%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Security Posture Management (CSPM)
 

Q&A Highlights

ChennaRao Vemula - PeerSpot reviewer
Aug 06, 2024
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
Pietro Villivà - PeerSpot reviewer
Useful for security assessment and maintaining correct security posture
The tool keeps improving on a weekly basis. Wiz enters into a lot of partnerships with other technologies. I don't have any idea about the improvements needed in the tool at the moment. For me, Wiz is a very complete product, but it is not the perfect one. Other technologies are better for our customers' specific use cases. A possible way to grow the tool is by introducing new functionality or features. In the future, the tool can introduce an on-prem infrastructure or platform. Not having an on-prem version can be an obstacle for customers who have a large workload in an on-prem environment. The onboarding can be done in five minutes or five to ten minutes. Then, there is the configuration, and it depends on the type of the use case of the customer. There is a customer that has simple use cases for whom the onboarding can be done in four to eight hours a day. If there are some customers with a lot of use cases and a lot of different cloud providers, more time is needed. In general, we don't need more than five days to deploy the tool, even in the case of a very complex architecture and hybrid cloud environment. To deploy the tool, we need to have access to the account of the customer, and Wiz is a stuff that we need to make with the customer. We do the onboarding together. The customer creates the correct authorization in the cloud platform and gives us the key to connect to the platform, and then the platform connector starts and begins to collect information.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
10%
Government
5%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
SentinelOne is relatively cheap. If ten is the most expensive, I would rate it a seven.
What needs improvement with PingSafe?
From my personal experience, the alerting system needs to be faster. If something happens in our infrastructure, the ...
What do you like most about Wiz?
With Wiz, we get timely alerts for leaked data or any vulnerabilities already existing in our environment.
What is your experience regarding pricing and costs for Wiz?
This feedback is not based on much experience yet, as we have only conducted POV or POC.
What needs improvement with Wiz?
I have not measured certain abilities on a scale yet. The ultimate value depends on the requirements of your organiza...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

PingSafe
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog  Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Wiz vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.