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Workplace by Facebook vs WyzeTalk comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Workplace by Facebook
Ranking in Enterprise Social Software
8th
Average Rating
7.8
Reviews Sentiment
8.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
WyzeTalk
Ranking in Enterprise Social Software
24th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Social Software category, the mindshare of Workplace by Facebook is 4.5%, down from 4.8% compared to the previous year. The mindshare of WyzeTalk is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

XYX ABC - PeerSpot reviewer
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Comms Service Provider
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Workplace by Facebook?
The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access.
What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
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Comparisons

 

Also Known As

Facebook Workplace, Facebook at Work
No data available
 

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Overview

 

Sample Customers

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Deli, First National Bank, Barloworld Logistics, Premier, Truton, Telesure, DialDirect, Cross Roads, EOH, Cash Crusaders, AngloGold Ashanti, Altron, Hello Doctor, Crabtree
Find out what your peers are saying about Microsoft, Atlassian, Slack and others in Enterprise Social Software. Updated: November 2024.
816,406 professionals have used our research since 2012.