The most valuable features include malware detection, threat rating related to files, studying the metadata of the files, and providing threat feeds to the endpoint.
SOC Technical Lead at a educational organization with 1,001-5,000 employees
Jun 24, 2024
It provides a safe way to analyze and review documents that may have sensitive information without uploading them to a public platform. Additionally, provides an easy way to spin up a VM without requiring additional resources and patching of personal or team-managed virtualization.
The tool helps to obtain information about potential company breaches. The malware analysis capability is very effective. We check files from various sources, such as emails, USBs, and cloud drives.
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
The technical support is medium - they could improve, as communication is sometimes slow or late. There are missing detections that other tools catch. For improvements, we need easier ways to view full incident information and better presentation of data. Adding risk indicators for incidents would help decide on immediate actions. The platform should provide more information about incident risks to help less knowledgeable staff make decisions.
One of the valuable features of the solution is to impressively detect threats without any impact on the end point performance. The solution ensures that the end users have a seamless experience.
