The solution's payroll portion is very streamlined. Ceridian Dayforce HCM has much better payroll processes than ADP Workforce Now.
HRIS Manager at a real estate/law firm with 1,001-5,000 employees
A good solution that has better payroll processes and integrates well with other systems
Pros and Cons
- "The solution's payroll portion is very streamlined."
- "The solution's dashboards and geofencing could be improved."
What is most valuable?
What needs improvement?
The solution's dashboards and geofencing could be improved.
Typically, a lot of systems have a special reason code for every field. In Ceridian Dayforce HCM, the reason code is the same section that updates different fields. If you have a new hire and they get a promotion, you will return to the same list and enter those in, which is very confusing.
For how long have I used the solution?
I have been using Ceridian Dayforce HCM for three years.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
Buyer's Guide
Dayforce HCM
February 2025
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What do I think about the scalability of the solution?
I rate Ceridian Dayforce HCM an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
We previously used ADP Workforce Now and Paycom.
How was the initial setup?
The solution’s initial setup is not too hard.
What other advice do I have?
I am using the latest version of Ceridian Dayforce HCM.
Ceridian Dayforce HCM has streamlined our HR and payroll processes. Since it catches all the retros for us, we don't really need to enter a retro code. It automatically looks for and captures anything entered after payroll has run. The solution has a very nice mobile app feature, which has most improved our employee experience.
The solution's real-time reporting and analytics have impacted our decision-making. We're able to schedule reports and have those submitted automatically to managers instead of them having to wait. Also, we're able to set up rules to give access to reports by a role versus a person, which is really great. It makes it easier to find a specific role when multiple people are under that role.
Ceridian Dayforce HCM is a very good solution and integrates well with other systems. The solution won't have all the compliance a state requires to implement.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal WFM Consultant at a tech services company with 501-1,000 employees
It helps us effectively manage overtime and payroll, saving us so much money
Pros and Cons
- "Configuring your HR policies and rules is straightforward."
- "Dayforce has its gaps like every HR system, but nothing comes to mind at the moment."
What is our primary use case?
We are a consulting company with multiple clients and several thousand employees. Dayforce is a central place to store all HR-related things. It covers HR data, payroll, and various HR modules.
How has it helped my organization?
The biggest benefit is the integration of payroll data. It helps us effectively manage overtime and payroll, saving us so much money.
What is most valuable?
Configuring your HR policies and rules is straightforward.
What needs improvement?
Dayforce has its gaps like every HR system, but nothing comes to mind at the moment.
For how long have I used the solution?
I have used Dayforce HCM for about three years.
What do I think about the scalability of the solution?
Dayforce is scalable.
How are customer service and support?
Ceridian support is excellent. They've built a relationship with us, and there's a structure in place.
How was the initial setup?
Setting up Dayforce isn't difficult. It depends on who does the implementation, but we get a lot of guidance. I have no issue because I've done it before, and it has built-in tools to help you implement it. It can be deployed in-house or with the help of a third-party consultant. It depends on the client's requirements.
What was our ROI?
Dayforce is worth what we pay for it. If someone is late or absent, you can account for it. We save overtime and other payroll costs at the end of the month.
What other advice do I have?
I rate Ceridian Dayforce HCM nine out of 10. If you get the payroll policies set correctly, Dayforce requires no manual intervention, so you save on admin costs. When using Dayforce, the critical thing is to get your project team organized and have all the resources you need to operate it because it requires some work. You need to incorporate training and change management to make this project successful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dayforce HCM
February 2025
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838,713 professionals have used our research since 2012.
Benefits Manager at Portfolio Recovery Associates, Inc.
Our employee benefits enrollment is managed through it, which makes for a limited manual process
Pros and Cons
- "Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
- "Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."
What is our primary use case?
We implemented Time and Attendance, Going live with Payroll, Benefits, Recruiting, Onboarding, and Performance Management. We needed a comprehensive HR software solution, and we found it with Ceridian Dayforce.
What is most valuable?
As the HR Benefits Director, the benefits module is my favorite. The ACA Tracking, FMLA, and COBRA management are on point. With our previous software management program, we were required to manage our processes manually exposing the company to possible costly penalties. Now, our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process.
What needs improvement?
Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
Our previous software provided us with many false promises. They "sold" us in scheduling, however underdelivered.
Ceridian Dayforce offers a solution with Time & Attendance scheduling, and the software fit our needs. Previously, we managed two software programs, having double entry for almost two years, before moving to the complete HR software package offered by Ceridian Dayforce.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Supervisor, Payroll, Benefits and Pension at Spicers Canada
We have been able to automate many of our manual processes
Pros and Cons
- "It provides real-time information with great reports."
- "We have been able to automate many of our manual processes."
- "I would like to see more built-in forms. This would save a lot of time during the year-end process."
What is our primary use case?
We use it for payroll and HR. We also use it for the mobile app.
User experience is great for managers, employees, and the admin.
How has it helped my organization?
It is very user-friendly. It provides real-time information with great reports. We have been able to automate many of our manual processes.
What is most valuable?
- Reporting
- I can pull anything out of Dayforce.
- It has made my job so much easier. This is its best feature.
What needs improvement?
I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Accounting Clerk/Payroll Administrator
Statutory holiday pay is calculated automatically
Pros and Cons
- "Statutory holiday pay is calculated automatically."
- "It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll."
- "The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system."
- "It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done."
What is our primary use case?
It is used for payroll and human resources applications. The Document Manager module is also used for scheduling and its time clock.
How has it helped my organization?
It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll.
What is most valuable?
The integrated time clock has provided efficiencies in payroll, as we no longer have to decipher handwritten time sheets and input them into the system. Statutory holiday pay is also calculated automatically.
What needs improvement?
It would be nice if retro pay calculations were made automatically for salaried payroll, so a calculation and manual entry do not have to be done.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dayforce HCM has made our payroll processing much more accurate and time efficient.
Human Resources Manager at Keilhauer
Integrated time and attendance system is good, but many features require costly upgrades
Pros and Cons
- "The fact that the time and attendance system is built into the HRIS is very valuable because, in the past, we had to use two different systems."
- "Many things are presented as though they will be included with the system but then require costly upgrades."
What is our primary use case?
This system is our main HRIS and payroll provider. We have two separate payrolls, one for our hourly staff and one for our salaried staff.
How has it helped my organization?
Cloud-based systems are more convenient than the previous desktop system we used. The system still has a lot of bugs that need to be fixed, but it seems as though all of the payroll providers have similar issues.
What is most valuable?
The fact that the time and attendance system is built into the HRIS is very valuable because, in the past, we had to use two different systems.
What needs improvement?
The product they sell you is not the end product. Many things are presented as though they will be included with the system but then require costly upgrades.
Our implementations have been terrible. It's all smoke and mirrors.
For how long have I used the solution?
We've been using Ceridian for about eight years, but we switched to the HCM system about four years ago.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Human Resources Advisor at a tech services company with 1,001-5,000 employees
Helps with HR functions like payroll, performance management, and time tracking
Pros and Cons
- "We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."
- "I would like the solution to improve its customer service communication."
What is our primary use case?
We use the solution for typical HR functions like payroll, performance management, and time tracking.
What is most valuable?
We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden.
What needs improvement?
I would like the solution to improve its customer service communication.
What do I think about the stability of the solution?
The solution is stable but we had a couple of issues periodically that weren't constant interruptions.
What do I think about the scalability of the solution?
The solution is very scalable since we can have hundreds of employees as users. My company had 120 users for the product.
What other advice do I have?
I would rate the product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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The use of the timesheets allow for real time information. Both the organization Manager/HR/Payroll and the employee can view the timesheet at any time in the process.
This allows for accuracy, along with saving time, paper, money, etc. The time away from work feature allows for us to utilize the reports on who has requested time away so we can schedule accordingly.
Having one HCM system allows us to pull data as needed for various reports. We can also schedule reports for ourselves and others who have a need to know.