We primarily use this product for cost savings and saving server capacity.
Senior Solutions Architect at a tech services company with 51-200 employees
Reliable software for enhancing how backup servers function
Pros and Cons
- "This product's unique protocol make it superior to competing products and alternate solutions."
- "Connectivity with the cloud and on-premises needs improved gateways."
What is our primary use case?
How has it helped my organization?
Because of how it functions we do not have to make additional investment in hardware and services.
What is most valuable?
Data Domain Boost has a unique protocol. I don't think other vendors have a similar protocol and controls from the products I have had experience with. There are alternative solutions, but Data Domain Boost is really efficient. Compared to these other products, I found the efficiency of Data Domain Boost to be superior.
What needs improvement?
Like any product, it would be good to improve performance and the ease of dealing with operating the system. It needs a more familiar interface to make it easier to use for everyone. Other than that, I don't think so that there are more features that will be necessary and important for every user. To me, all the features are suitable and convenient. If I was looking for something for Dell to add to the product, it would be notifications.
As far as improvement, the stability of the connection could be improved. The tool itself is okay, but not the gateway between the on-prem Data Domain and the cloud. We have to find a workaround or use third party products. So in the next release, I'd like to see a better connection gateway between cloud and on-prem.
Improvement of the pricing would be a welcome change.
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November 2024
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For how long have I used the solution?
We have been using it for five years.
What do I think about the stability of the solution?
I strongly recommend companies or any organization to go with this product if they expect full features and stability.
What do I think about the scalability of the solution?
For now, I am very happy with the scalability. We have around 500 people using the solution and scaling has not been a problem. I once work system admin, now I'm a solution architect. Mainly system admins and architects directly use the platform.
How are customer service and support?
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Which solution did I use previously and why did I switch?
We are actually using both Veritas and Data Domain simultaneously. Between these two, Data Domain is more efficient for me and very scalable. There is a limitation to the scalability at some point, but there is a different architecture so it does not really become a problem.
How was the initial setup?
I think the initial setup was straightforward. I cannot say it was very complex but that may depend on your experience and complexity of your network.
What about the implementation team?
I'm doing all parts of the implementation. We are a gold partner with Dell EMC now. Prior to that, we were a reseller.
What's my experience with pricing, setup cost, and licensing?
I think it is important that Dell reconsider the pricing. I don't know what we pay off-hand, but I do know that the pricing is high compared with other competing products.
What other advice do I have?
On a scale from one to ten, where one is the worst and ten is the best, I would rate Dell EMC Data Domain Boost as a ten. I strongly recommend this product for all its capabilities.
I do self-study and read articles about this product to learn about capabilities and solutions even though I am familiar with it. It is good for users to do self-study to get the most out of the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Senior Solutions Architect at a tech services company with 51-200 employees
An extremely efficient solution with good stability and an easy initial setup
Pros and Cons
- "Data Domain Boost has a unique protocol. I don't think with other vendors you get the same efficiency. I work with some the other products, but this solution has amazing efficiency in comparison."
- "The solution needs a better gateway between the on-premises and cloud deployment models. We have to work around it or find a third party to assist."
What is our primary use case?
We primarily use it as a solution for saving costs and capacity.
What is most valuable?
Data Domain Boost has a unique protocol. I don't think with other vendors you get the same efficiency. I work with some the other products but this solution has amazing efficiency in comparison.
What needs improvement?
The solution needs better performance and a more user-friendly operating system.
The solution needs a better gateway between the on-premises and cloud deployment models. We have to work around it or find a third party to assist.
The pricing is high, compared to the competition.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable for us right now. There is a limitation number on it, but for different architecture.
We have about 500 users.
How are customer service and technical support?
Technical support is very, very good. I'm satisfied with the level of service we receive form them.
Which solution did I use previously and why did I switch?
I'm currently using two solutions: Veritas and Data Domain. Data Domain is more efficient for me and it's really scalable.
How was the initial setup?
The initial setup was straightforward. It was very easy.
What about the implementation team?
We implemented the solution ourselves.
What other advice do I have?
We use the on-premises deployment model.
I strongly recommend any organization to use it. I'm doing self study once a week or on a monthly basis to learn more about the product, so I'm quite familiar with it.
I would rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
DD Boost
November 2024
Learn what your peers think about DD Boost. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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GTM Intelligent Infrastructure Data Center Manager at Dimension Data Middle East at Dimension Data Middle East
Excellent deduplication and compression features
Pros and Cons
- "DD Boost's best features are deduplication and compression."
- "DD Boost's technical support could be better."
What is most valuable?
DD Boost's best features are deduplication and compression.
What needs improvement?
An area for improvement is DD Boost's technical support.
For how long have I used the solution?
I've been using DD Boost for more than five years.
How are customer service and support?
DD Boost's technical support could be better.
What other advice do I have?
I would rate DD Boost ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
System Engineer at Seal Software
Easy to install, improves our customer's backup speed, and reduces storage space
Pros and Cons
- "The most valuable feature is the support for plug-ins."
- "There are some limitations where you cannot use it as a shared server or as a file server, it is limited for the only backup."
What is our primary use case?
As a cloud-based solution, customers buy cloud applications like Veeam or Backup X6, and they need storage to put data on the cloud. We recommend Data Domain to them and we implement a solution using Data Domain Boost with their backup solution.
I implement and troubleshoot for the customers.
In the last six months, the deployment model we were using is on-premises. I have only deployed on the cloud once, and it's easy for our customers. It's a pleasure to do.
All of my experience is on-premises.
How has it helped my organization?
An example of how this solution can improve an organization would be with one of our customers who has a data exchange server. Every backup takes two or three and a half-hundred gigabytes of storage.
When the customer was using another backup solution, QNAP, it was taking seven hours to perform a full backup. When we used Data Domain on his environment, we found that the time was reduced to two hours and thirty minutes.
Also, with Data Domain we found that the data was compressed by thirty times. For example, with the other backup solution, the data was three thousand gigabytes, whereas in Data Domain it would be one thousand gigabytes.
What is most valuable?
The most valuable feature is the support for plug-ins. For example, when backing up a server through data domain, it can take a long time. However, when you are using Boost, you just install a plug-in on the target server and the backup job is scheduled.
What needs improvement?
There are some limitations where you cannot use it as a shared server or as a file server, it is limited for the only backup.
We have customers asking for a file server that can be used to share data with their employees, with an organization, or to use it on VMware as a storage unit, but this solution is not suitable.
When we receive requests like this from the customers we recommend building EMC Unity, it's a full package, you can backup, you can share and you can use it as a LAN in your virtualization environment.
For how long have I used the solution?
I have been using this solution for ten months.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable, but it's expensive.
How was the initial setup?
The initial setup was easy. If you work with the manual and follow it step-by-step, it is easy and straightforward.
It takes about forty minutes to install the application and install the Data Domain on-premises in the data center.
What's my experience with pricing, setup cost, and licensing?
The cost is monthly.
What other advice do I have?
There are good and bad points to having this solution only for backup.
It's good to protect your data from attacks such as ransomware. You only use the storage for backups, so you don't have to share folders.
The main difference between EMC Data Domain and EMC Data Domain Boost is that the Boost is an add-on you install that allows you to transfer the backup job quickly.
After performing a full backup, you would schedule it to run every week, and instead of it doing a full backup of all of the data, Data Domain Boost will back up only the data that has been added or that is different from the original data.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Trainer, Storage Consultant at Oxon
A reliable backup solution that scales with your throughput
Pros and Cons
- "Overall, scalability is great."
- "This solution should cover more platforms, and there should be more product coverage."
What is our primary use case?
We are an integrator and this is one of the solutions that we supply to our customers. I do some of the training on this solution for our customers, as well, so I use it personally in that regard.
This is primarily used as a backup solution.
What needs improvement?
This solution should cover more platforms, and there should be more product coverage.
I think that the GUI should be improved because sometimes, not everything is properly displayed.
I would like to see better Fibre Channel support.
DDBoost is one of the most important features of the Data Domain appliance. The acronym stands for Data Domain Bandwidth Optimized OST, which gives the ability to distribute backup job tasks between DD and the host which writes to DD. This is called DSP - Distributed Segment Processing which is used during the backup process.
Another part of DDBoost, Clone Controlled Replication aka File Managed Replication, which is used on backup system site to easily replicate DDBoost created backup pieces of such. Lack of this functionality is, in my opinion, big limitation. When you consult interoperability matrices you will find (as an example of not full coverage)
1. No DDBoost support for Spectrum Space (former Tivoli Storage Manager) which claims market share higher than 15%
2. No support for Managed File Replication for Veeam Backup & Replication DD Boost over FC - which is one of the backup software leaders
The above are the most obvious examples on which I based my RFE to broaden the coverage.
FC improvements – I’d like to run DD replication over FC; if it would be possible then using DDBoost over FC and Replication over FC will remove the necessity for any data movement over IP. This solution would give us a clear separation between transport protocols used for management purposes (TCP) and those used for backup data transfer (FC).
For how long have I used the solution?
I have been using this solution for more than seven years.
What do I think about the stability of the solution?
In my opinion, the stability is very good.
What do I think about the scalability of the solution?
Scalability depends on the model that you have. For each model, you have a limited number of terabytes per hours. It provides the option to scale as you need it. Overall, scalability is great.
How are customer service and technical support?
I have never needed to contact technical support personally.
How was the initial setup?
I have not personally performed a setup for a system that was going into production. For the environment that I was using, the initial setup was very simple.
What about the implementation team?
For the environment that I tried, I performed the implementation myself.
What other advice do I have?
My suggestion for anybody who is implementing this solution is to use the Fibre Channel, if possible. If not, then try to use it over IP. If you cannot use either then there are other options, but the Fibre Channel is preferred. It gives you not only an increased speed but also some additional features.
The biggest lesson that I have learned when working with this solution is that you can always do something better. I have been in the backup industry for more than twenty years, and there have been times when I was bored with the products. What I have found is that you can always expect to see something new, and something better.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Consultant at a tech services company with 51-200 employees
Effective duplication, performs well, and simple management
Pros and Cons
- "The most valuable features are the performance and the duplication."
- "The solution could improve by adding more flexibility for the customers here in Thailand. Some of the small capacity models of the solution are not needed by our customers. There should be a more flexible version of the solution."
What is our primary use case?
Our customers use Dell EMC Data Domain Boost to minimize the negative outcomes and protect against ransomware attacks.
How has it helped my organization?
Dell EMC Data Domain Boost has helped to reduce maintenance time and protect our data.
What is most valuable?
The most valuable features are the performance and the duplication.
What needs improvement?
The solution could improve by adding more flexibility for the customers here in Thailand. Some of the small capacity models of the solution are not needed by our customers. There should be a more flexible version of the solution.
In a feature release, there should be immutable features.
For how long have I used the solution?
I have been using Dell EMC Data Domain Boost for approxiamtely five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Some models of Dell EMC Data Domain Boost are scalable, there are some versions that are not as scalable as others.
We have approximately 10 customers using this solution.
We have system architects and engineers using this solution.
How are customer service and support?
My engineers have had some issues and have contacted support. The speed and the knowledge of the support agent were okay.
Which solution did I use previously and why did I switch?
We have used HPE StoreOnce.
Dell EMC Data Domain Boost has more features than HPE StoreOnce.
How was the initial setup?
The solution is simple to install and manage.
What about the implementation team?
My engineers typically do the implementation in a few hours. I do not have direct knowledge of the process.
We have one system engineer that does the implementation and support of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution comes with a capacity license and it is a one-time purchase. There are additional costs, such as support.
What other advice do I have?
I would recommend this solution to others.
I rate Dell EMC Data Domain Boost a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Engineer at Computech Limited
A stable, scalable solution with great backup features
Pros and Cons
- "The backup aspect of the solution is its most valuable feature."
- "The solution needs to be more user-friendly for the end-users."
What is most valuable?
The backup aspect of the solution is its most valuable feature.
What needs improvement?
The solution needs to have a more transparent environment.
The solution needs to be more user-friendly for the end-users.
For how long have I used the solution?
I've been using the solution for one to two years.
What do I think about the stability of the solution?
The solution is extremely stable.
What do I think about the scalability of the solution?
Scalability is good. I understand the concept, so for me, it's easy. Most of our clients are medium sizes enterprises in the financial sector.
How are customer service and technical support?
Technical support is okay. We've only had limited interactions with them.
How was the initial setup?
The initial setup can be a bit complex. It depends on the parameters of the implementation.
What other advice do I have?
We're a partner, we're not end-users of the solution itself.
I would recommend the solution because it has a very good integration process.
I would rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage specialist at Vodacom Business
Compresses our data storage and is user-friendly and easy to maintain
Pros and Cons
- "I like the tool set, it's easy to work on and the support is brilliant."
- "It would be nice if they could have the same tool set right from the smallest to the biggest modules, but being specific frame dependent."
What is our primary use case?
We use this solution to compress our data storage and as a data backup environment. We only store our data for two weeks, so in a two-week period, for the volume of data as well as our mixed types of data, we get the best cost per terabyte stored on Data Domain.
What is most valuable?
The features I find most valuable is the ease of installation and the ease of maintenance, more than the functionality. I like the toolset, it's easy to work on and the support is brilliant.
What needs improvement?
My experience is that the fact that they give you certain toolsets based on certain modules only makes it difficult for us to save costs due to upgrading. So it would be nice if they could have the same toolset right from the smallest to the biggest modules, but being specific frame-dependent. The toolset itself does whatever I currently want.
For how long have I used the solution?
I have been using this solution for longer than five years now.
What do I think about the stability of the solution?
The solution is very stable and I haven't had any issues with that so far.
What do I think about the scalability of the solution?
I can't say that we had any issues in terms of either performance or capacity. This solution transports data between the client and the Data Domain. I would obviously like to have a better way to federate the Data Domains together as one, but that's not really possible.
We have about ten people working on data protection. With Boost I've never had issues where we couldn't pump or dump data though in time, or that there were reliability issues, so I think the solution is scalable.
How are customer service and technical support?
The technical support is one of the biggest reasons for choosing EMC products, or staying with them. There was a slight wobble when Dell got into the picture, but I think they've sorted that out now, so now we are happy again.
How was the initial setup?
The initial setup was straightforward. Our installation was done by a company that manages our servers for us.
What other advice do I have?
I will definitely recommend this solution, but I obviously don't know other people's environment. I would say that you should write down what your criteria is, what you want, and then do a proper test with all the vendors. Most often people promise you things, and once you start digging into it, it is not there. Like Huawei - many of the functions we needed, they just don't have, so they rely on tools from other vendors to give you that functionality. So I would obviously recommend it as a solution, because I know it works.
In the future I would like to be able to pump data straight into Amazon S3 Bucket. EMC has tools to pump it into the ECS array, and then it's free of charge. But if I pump it into Amazon S3, I have to pay. So, I would like to be able to do it into Amazon, into a different vendor's S3 Bucket, without having the vendor lock-in.
On a scale from one to ten, I rate this solution a 8.5.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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