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it_user916722 - PeerSpot reviewer
Information Systems and IT Manager at Chiyoda Almana Engineering LLC
Real User
A High performance solution with good deduplication and technical support
Pros and Cons
  • "The most valuable feature of this solution is deduplication."
  • "This product is expensive compared to other storage so the price can be improved."

What is our primary use case?

Our primary use for this solution is backup. We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is deduplication. It's very good.

What needs improvement?

This product is expensive compared to other storage so the price can be improved.

The restore and deduplication features are good, but they can be further improved.

For how long have I used the solution?

I have been using this solution since 2012.
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What do I think about the stability of the solution?

This solution is very stable. It doesn't crash and there are no errors.

What do I think about the scalability of the solution?

The scalability is not good because if we want to upgrade then we need to purchase a higher version. We have approximately seven hundred and fifty employees, and all of their data is backed up.

How are customer service and support?

We have not had any trouble with technical support. Sometimes we do not fully understand our problem, then people from technical support arrive and replace the hard disk. It's very good because you have the monitoring.

Which solution did I use previously and why did I switch?

Prior to this solution, we used a tape backup. We switched because this solution is easier and you don't need a tape. Backing up files is very, very fast.

How was the initial setup?

The initial setup of this solution is straightforward. It's easy.

What about the implementation team?

We purchased the box and then performed the implementation ourselves. We always have a technical meeting before anything is disconnected, and then deploy after that.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is very high.

What other advice do I have?

This is definitely a solution that I recommend. It is good, although it is very expensive.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1402944 - PeerSpot reviewer
System Infrastructure Group Leader at a manufacturing company with 1,001-5,000 employees
Real User
Data domain is very stable; application and compression are very good
Pros and Cons
  • "Very stable solution."
  • "The product has low capacity."

What is our primary use case?

We are using the product as a back-up target solution. 

I am an infrastructure group leader and we are customers of Dell. 

What is most valuable?

I like the stability of the solution. We are using firewalls and the data domain is very stable, the back-up target and the application and compression are very good. It's a Dell EMC data domain boost.

What needs improvement?

The capacity of the solution is very low which is why we're moving to a different product. 

For how long have I used the solution?

I've been using this solution for five years. 

What other advice do I have?

The main downside of the solution is the capacity, otherwise it's a good product.

I would rate this solution a nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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November 2024
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head of presales at a tech services company with 11-50 employees
Real User
A stable solution that is easy to set up
Pros and Cons
  • "It's a stable solution."
  • "Integration could be better."

What is our primary use case?

We proposed the use of Dell EMC Data Domain Boost with Oracle backend to a financial organization. They had a very good experience with backup times and fast resolutions. 

What needs improvement?

Integration could be better. Sometimes when integrating with different systems, it's not straightforward.

For how long have I used the solution?

I have been using Dell EMC Data Domain Boost for three years.

What do I think about the stability of the solution?

Dell EMC Data Domain Boost is a stable solution. Our team is trained and certified to use this product and don't have any complaints about it.

How are customer service and technical support?

Their technical support was actually good. In the POC environment, we needed some help, and they supported us with that.

How was the initial setup?

The initial setup is straightforward. The time it takes to implement the solution depends on the customer side networking issues, and the time it takes to integrate with their systems. But from a product perspective, it doesn't take much time.


What about the implementation team?

Our in-house team implemented Dell EMC Data Domain Boost. We have a few experienced engineers who are qualified to implement this product, and they are capable of handling it.

What other advice do I have?

On a scale from one to ten, I would give Dell EMC Data Domain Boost an eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer829905 - PeerSpot reviewer
Systems Engineer at a tech services company with 501-1,000 employees
Real User
A scalable solution that offers good data backup capabilities and is easy to manage
Pros and Cons
  • "The solution is very easy to manage. That's its most valuable feature."
  • "It should be expanded to include other databases and software. It should also be made easier to restore."

What is our primary use case?

We use the solution primarily for data backup.

What is most valuable?

The solution is very easy to manage. That is its most valuable feature.

The solution gives great backup performance.

What needs improvement?

It should be expanded to include other databases and software. It should also be made easier to restore. 

For how long have I used the solution?

I've been using the solution for two to three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. It's easy to scale if you need to. We have about two or three licenses.

How are customer service and technical support?

Technical support is good. Overall we've been satisfied with their service.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We had a consultant help us with the implementation. We were satisfied with the work they provided.

What other advice do I have?

We use the on-premises deployment model.

I would recommend the product. I'd rate it eight out of ten as I think there are still some elements that need improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: November 2024
Product Categories
Deduplication Software
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