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DD Boost vs NetApp Cloud Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Customers saw a 15-20% cost reduction and notable ROI using DD Boost for daily backups and disaster recovery.
Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
 

Customer Service

Sentiment score
8.0
DD Boost customer support is rated well despite mixed experiences, with improvements noted and higher hardware support ratings.
Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
They efficiently resolve issues raised under the service arrangement.
When I had an issue, I just called and they connected and fixed it if something was wrong.
Customer service and support have been supportive and satisfactory.
 

Scalability Issues

Sentiment score
7.8
DD Boost offers scalable solutions for diverse environments, though upgrades vary in cost and complexity based on models and licenses.
Sentiment score
8.2
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
You need to be clear about your backup requirements to ensure it meets your needs.
 

Stability Issues

Sentiment score
8.7
DD Boost is highly stable and reliable, with most users experiencing no significant issues or errors in performance.
Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
In the two years I’ve worked with it, we only encountered one hard drive failure, which was easy to replace.
Apart from one incident where the appliance failed to start due to a hardware issue, we have not had stability problems.
 

Room For Improvement

DD Boost requires better platform coverage, GUI, deduplication performance, Fiber Channel support, cost efficiency, and improved user-friendliness.
NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
Cleanup processes can slow down backup and restoration speeds during that period.
The cost of support has become high, especially with the split between Dell and VMware, now charged per core.
Dell Technologies are struggling to back up Office 365 and some open-source hypervisors like Proxmox.
 

Setup Cost

Enterprise buyers find DD Boost pricing high but competitive, with varied costs depending on licenses, discounts, and use cases.
Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
However, the recurring support costs are significant, and the price has risen after the Dell and VMware split.
Pricing is competitive.
 

Valuable Features

DD Boost offers efficient protocol and management with features like deduplication, replication, encryption, and ransomware protection for optimal backup.
NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
DD Boost serves as a backup appliance providing data deduplication and synchronization, which accelerates processes.
The most valuable features of DD Boost include its speed, deduplication, and space savings.
The reason for choosing this solution is thanks to the deduplication and ransomware protection.
 

Categories and Ranking

DD Boost
Ranking in Deduplication Software
4th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
No ranking in other categories
NetApp Cloud Backup
Ranking in Deduplication Software
10th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Backup and Recovery (28th), Disk Based Backup Systems (4th), Cloud Backup (23rd), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of December 2024, in the Deduplication Software category, the mindshare of DD Boost is 4.7%, down from 6.9% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

Daniel Dumitru - PeerSpot reviewer
Speedy data backup with significant space savings and efficient deduplication
DD Boost has been very beneficial in enhancing our data backup processes. We perform backups with less time, and it allows for efficient on-premises recovery and restoration. We use it in conjunction with the Veeam suite. Overall, it has helped us make a big impact by allowing us to have more restore points and optimizing our storage efficiency with faster backups compared to tape backups.
Abbasi Poonawala - PeerSpot reviewer
Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications
One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well. NetApp Cloud Backup Manager should help to get this integrated seamlessly with other applications, meaning that it will populate the data around the different parameters. These parameters could be things like the retention period, the backup schedule, or anything. It might be an ITSM ticket, where it's a workflow that is triggered somewhere, and the ITSM ticket has been created for a particular environment like my development environment, an INT environment, or a UAT environment. This kind of process needs to integrate well with my own application, and there are some challenges. For example, if it allows for consuming of RESTful APIs, that's how we will usually integrate, but there are certain challenges when it comes to integrating with our own application around KPIs, whether it's business KPIs or technical KPIs. What I want is to populate that data from my own applications. So we have have the headroom in the KPI, and we have the throughput, the volumes, the transactions per second, etc., which are all defined. And these are the global parameters. They affect all the lines of business. It's a central application that is consumed by most of the lines of business and it's all around the KPIs. Earlier, it used to be based on Quest Foglight, which is an application that was taken up and customized. It was made in-house as a core service, and used as a core building block. But our use of Quest Foglight has become a bit outdated. There is no more support available, and it's been there as a kind of legacy application for more than ten years now in the organization. And now it get down to the question: Is this an investment or will we need to divest ourselves of it? So there has to be an option to remediate it out. In that case, one possibility is to integrate the existing application and it gets completely decommissioned. Here it would help if there were some better ways of defining or handling the KPIs in the Cloud Manager, so that most of the parameters are not defined directly by me. Those will be the global parameters that are defined across all the lines of business. There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be. Most of the time, when things aren't working out, we need dedicated engineers to be put in for the entire integration. And then it becomes more of a challenge on top of everything. So if the Cloud Manager isn't being fed all the kinds of parameters from the backup strategy around the ITSM and incident tickets, or backup schedules, or anything related to the backup policies, then it takes a while. Ideally, I would want it to be read directly from our in-house applications. And this is more to do with our kind of product processes; that is, it's not our own choice to decide. The risk management team has mandated this as part of the compliance, that we have to strictly enforce the KPIs, the headroom, and the rest of the global parameters which are defined for the different lines of business. So if my retention period changes from seven years to, let's say, 10 years or 15 years, then those rules have to be strictly enforced. Ultimately, we would like better support for ITSM. The ITSM tools like ServiceNow or BMC Remedy are already adding multiple new features, so they have to be upgraded over a period of time, and that means NetApp has to provision for that and factor it in. Some of the AI-based capabilities are there now, and those things have to be incorporated somehow. One last thing is that NetApp could provide better flash storage. Since they're already on block storage and are doing well in that segment, it makes sense that they will have to step up when it comes to flash array storage and so on. I have been evaluating NetApp's flash array storage solutions versus some others like Toshiba's flash array and Fujitsu's storage array, which are quite cost-effective.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Healthcare Company
7%
Government
7%
Manufacturing Company
22%
Computer Software Company
13%
Government
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DD Boost?
The time taken for backup is very fast.
What is your experience regarding pricing and costs for DD Boost?
The initial hardware was a donation from USAID through the Ministry of Health, so we did not face the initial setup cost. However, the recurring support costs are significant, and the price has ris...
What needs improvement with DD Boost?
The setup and handover process was not effective, preventing us from leveraging the software's available benefits. The cost of support has become high, especially with the split between Dell and VM...
What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
 

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Overview

Find out what your peers are saying about DD Boost vs. NetApp Cloud Backup and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.