Dell NetWorker vs NetApp Cloud Backup comparison

Dell Technologies and NetApp are both solutions in the Backup and Recovery category. Dell Technologies is ranked #12 with an average rating of 8.0, while NetApp is ranked #29 with an average rating of 9.0. Dell Technologies holds a 3.1% mindshare in BRS, compared to NetApp’s 0.3% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Dell NetWorker

Read 82 Dell NetWorker reviews

5,522 Views
4,620 Comparison Views

90% willing to recommend

NetApp Cloud Backup

Read 4 NetApp Cloud Backup reviews

649 Views
545 Comparison Views

100% willing to recommend

Dell NetWorker

NetApp Cloud Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell NetWorker and NetApp Cloud Backup are two competitive products in the data backup and recovery market. Users often prefer NetApp Cloud Backup due to its advanced features and higher user satisfaction even at a higher price.

Features: Dell NetWorker users value robust security, comprehensive support, and flexible integration capabilities. NetApp Cloud Backup is praised for scalability, cloud-native features, and seamless cloud environment integration.

Room for Improvement: Dell NetWorker could improve by simplifying management processes, providing enhanced cloud support, and offering more straightforward configuration options. NetApp Cloud Backup users suggest better pricing models, simplifying configuration processes, and improving initial setup guidance. The contrast lies in Dell's need for better cloud support versus NetApp's demand for pricing and configuration adjustments.

Ease of Deployment and Customer Service: Dell NetWorker's deployment is flexible but can be complex; customer service is reliable but sometimes slow. NetApp Cloud Backup is quick to deploy in cloud environments, with responsive customer support, offering faster cloud deployment and more responsive support.

Pricing and ROI: Dell NetWorker is generally viewed as cost-effective with a good return on investment. NetApp Cloud Backup, though more expensive, justifies the cost with advanced features and higher scalability, leading to long-term ROI benefits. This highlights the cost-effectiveness of Dell versus the feature-rich, higher ROI of NetApp.

To learn more, read our detailed Dell NetWorker vs. NetApp Cloud Backup Report (Updated: January 2025).

Buyer's Guide

Dell NetWorker vs. NetApp Cloud Backup

January 2025

Download the complete report

Helped 832,723 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

NetApp Cloud Backup

Ranking in Backup and Recovery

29th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (10th), Disk Based Backup Systems (4th), Cloud Backup (23rd), Cloud Storage Gateways (5th)

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.1% compared to the previous year. The mindshare of NetApp Cloud Backup is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Abbasi Poonawala

Chief Enterprise Architect at Bank in KSA/JPMORGAN

Simplifies our backups with an agentless backup manager, but needs better integration with in-house applications

One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well. NetApp Cloud Backup Manager should help to get this integrated seamlessly with other applications, meaning that it will populate the data around the different parameters. These parameters could be things like the retention period, the backup schedule, or anything. It might be an ITSM ticket, where it's a workflow that is triggered somewhere, and the ITSM ticket has been created for a particular environment like my development environment, an INT environment, or a UAT environment. This kind of process needs to integrate well with my own application, and there are some challenges. For example, if it allows for consuming of RESTful APIs, that's how we will usually integrate, but there are certain challenges when it comes to integrating with our own application around KPIs, whether it's business KPIs or technical KPIs. What I want is to populate that data from my own applications. So we have have the headroom in the KPI, and we have the throughput, the volumes, the transactions per second, etc., which are all defined. And these are the global parameters. They affect all the lines of business. It's a central application that is consumed by most of the lines of business and it's all around the KPIs. Earlier, it used to be based on Quest Foglight, which is an application that was taken up and customized. It was made in-house as a core service, and used as a core building block. But our use of Quest Foglight has become a bit outdated. There is no more support available, and it's been there as a kind of legacy application for more than ten years now in the organization. And now it get down to the question: Is this an investment or will we need to divest ourselves of it? So there has to be an option to remediate it out. In that case, one possibility is to integrate the existing application and it gets completely decommissioned. Here it would help if there were some better ways of defining or handling the KPIs in the Cloud Manager, so that most of the parameters are not defined directly by me. Those will be the global parameters that are defined across all the lines of business. There are some integration challenges when it comes to this, and I've spoken to the support team who say they have the REST APIs, but the integration still isn't going as smooth as it could be. Most of the time, when things aren't working out, we need dedicated engineers to be put in for the entire integration. And then it becomes more of a challenge on top of everything. So if the Cloud Manager isn't being fed all the kinds of parameters from the backup strategy around the ITSM and incident tickets, or backup schedules, or anything related to the backup policies, then it takes a while. Ideally, I would want it to be read directly from our in-house applications. And this is more to do with our kind of product processes; that is, it's not our own choice to decide. The risk management team has mandated this as part of the compliance, that we have to strictly enforce the KPIs, the headroom, and the rest of the global parameters which are defined for the different lines of business. So if my retention period changes from seven years to, let's say, 10 years or 15 years, then those rules have to be strictly enforced. Ultimately, we would like better support for ITSM. The ITSM tools like ServiceNow or BMC Remedy are already adding multiple new features, so they have to be upgraded over a period of time, and that means NetApp has to provision for that and factor it in. Some of the AI-based capabilities are there now, and those things have to be incorporated somehow. One last thing is that NetApp could provide better flash storage. Since they're already on block storage and are doing well in that segment, it makes sense that they will have to step up when it comes to flash array storage and so on. I have been evaluating NetApp's flash array storage solutions versus some others like Toshiba's flash array and Fujitsu's storage array, which are quite cost-effective.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."

"The response time of the tech support is swift. The support is fantastic."

"The backup feature for this product is good. It is easy to set up and easy to scale."

"Dell NetWorker's user interface is quite simple and very interactive."

"The initial setup is very easy. It's incredibly fast."

"Technical support for this solution is very good."

"Dell's technical support are quite helpful with straightforward issues."

"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."

More Dell NetWorker pros

"I rate the scalability a ten out of ten...It has a great impact on our business because we have the infrastructure deployed globally on four continents around the world."

"One feature that works well for us is that the Cloud Manager is a completely agentless solution. There's a similar dashboard on both the versions for on-premises and the cloud, and with reference to the Cloud Manager, it's a little faster because there's nothing to be installed as such. Being agentless, it doesn't require any agent to be deployed on the targets where the backups are triggered."

"NetApp Cloud Backup performance is good and they have beneficial technology."

"Scalability is very good."

Cons

"Reporting and support for this product need to be improved. There are multiple bugs that need to be fixed."

"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam."

"The team does not have enough knowledge to support you."

"We are able to do direct backups, but analyzing the logs is not straightforward."

"There could be a possibility of constructing full backups from incremental data intelligently."

"It could be more user-friendly."

"When it comes to the stability of the product, some of the stores that have bad connectivity have some challenges backing them up because they operate remotely, the connection is slow, and it takes longer to manage the backup stuff."

"Lacks a restore feature."

More Dell NetWorker cons

"NetApp Cloud Backup could improve by being easier to use. Veeam solution is easier to use."

"NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup."

"Integration and reporting could be improved."

"One area that can be improved is around how we define the different KPIs. In particular, the business KPIs. I have my own in-house application for the business KPIs, so for example, with our policies around retention, which is a period of seven years, I have to read these parameters from other applications and I need them to integrate well."

Pricing and Cost Advice

"You have to buy the deduplication software separately from the license."

"Pricing is cheaper for this product, compared to its competitors."

"The tool is pricey."

"There is a licensing fee."

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."

"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"The price is a little on the high side, but it's reliable and provides a good service."

More Dell NetWorker pricing and cost advice

"Cost could be lower."

"If one is not cost-effective and ten is a highly cost-effective product, I rate the tool as a three. The tool is not so cheap."

"NetApp Cloud Backup has a subscription-based model and it is paid annually."

"Our usage depends on the number of licenses we have. On the cloud, it's a pay-to-use kind of model which suits our needs well. Once we have the Cloud Manager installed, the licensing process is okay, regardless of whether we're running backups in the cloud or on-premises. Sometimes, we have to restrict the number of users as per the contractual agreement and in this case we simply cut down on the licensing."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

11%

Manufacturing Company

Government

Manufacturing Company

21%

Computer Software Company

14%

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

See all answers

What is your experience regarding pricing and costs for Dell NetWorker?

NetWorker has a high price compared to other solutions. Pricing is a major concern.

See all answers

What's the 3-2-1 data protection that NetApp Cloud Backup offers?

Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...

See all answers

Is NetApp Cloud Backup secure for backup?

I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...

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Is NetApp Cloud Backup expensive in your opinion?

It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...

See all answers

Comparisons

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 29% of the time

Dell Avamar vs Dell NetWorker

Compared 13% of the time

Veeam Data Platform vs Dell NetWorker

Compared 13% of the time

Commvault Cloud vs Dell NetWorker

Compared 8% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

Dell PowerProtect Data Manager vs NetApp Cloud Backup

Compared 45% of the time

NetApp Cloud Volumes ONTAP vs NetApp Cloud Backup

Compared 30% of the time

More NetApp Cloud Backup Competitors

Product Reports

Buyer's Guide

Dell NetWorker

February 2025

Download Dell NetWorker product report

Buyer's Guide

Cloud Backup

February 2025

Download NetApp Cloud Backup product report

Also Known As

NetWorker

No data available

Overview

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

NetApp Cloud Backup is a fully integrated service for cloud backup and restoration. It was created to comply fully with NetApp's native data management software ONTAP, used for hybrid cloud experience. NetApp Cloud Backup is used to create backup and restoration for the protection and archiving of data, databases, and virtual machines related to the Cloud and On-Premises data in ONTAP. The way NetApp Cloud Backup works is by automatically creating block-level incremental backups. This ensures that the created backups are very fast and easy to restore. It is suitable for data protection regarding on-premises software as well as in the public cloud. NetApp Cloud Backup provides users with the ability to protect their cloud data at affordable prices and with a user-friendly interface so they don't need a lot of technical knowledge to be able to secure their cloud storage.

The copies created by NetApp Cloud Backup can be stored in the user's personal object storage in the cloud as well as on premises with StorageGRID - NetApp's storage platform. The backup copies can be restored to the original source or to a different source in Cloud Volumes ONTAP. NetApp Cloud Backup provides backups to AWS, Azure, and Google Cloud.

NetApp Cloud Backup Features

The features NetApp Cloud Backup provides include:

Data recovery: NetApp Cloud Backup provides restoration of individual files as well as full volume recovery, based on the user's needs. The data can be retrieved from a specific point in time, giving clients even more assurance that their cloud-stored data can and will be saved.
Indexed catalog: Another feature that NetApp Cloud Backup offers is a search catalog, providing multiple search criteria and the ability to locate a file across all backups.
Various archival tiers: This feature provides the ability for multi-cloud support, including top services like Google Cloud Storage Archive, Glacier Deep Archive, Amazon S3 Glacier, and Azure Archive Storage.
Encryption: End-to-end encryption allows users to feel more secure about their data.
Cloud technology features: Additional features regarding cloud technology include the options for movement from CAPEX to OPEX and mixing BYOL and PAYGO.

NetApp Cloud Backup Benefits

In addition to enhanced security and protection from malicious attacks, the advantages of using NetApp Cloud Backup include:

Aligns with the 3-2-1 backup strategy
Various levels of protection of data, including encryption and full customer control
Protection against ransomware, using different security methods
A wide variety of supported workloads, including databases, VMs, applications, NAS, and K8s

Reviews from Real Users

Abbasi P., a User at a financial services firm, likes that NetApp Cloud Backup is a completely agentless solution.

A Service Manager at a tech services company values its stability, scalability, and good technical support.

NetApp

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Information Not Available

Buyer's Guide

Dell NetWorker vs. NetApp Cloud Backup

January 2025

Free Report: Dell NetWorker vs. NetApp Cloud Backup

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